How do I reserve my Fast Charging Adapter from Ford?
Please note: Fast Charging Adapter reservations have now closed. To check your adapter order status, refer to the confirmation email you received when you placed your order.
If you cannot locate the confirmation email, contact the Ford Customer Relationship Centre using the Ford Live Chat option or by calling 1-800-565-3673.
For more support, please see the Ford Canada Fast Charging Adapters Frequently Asked Questions page by clicking here.
Can't wait? Click here.
Easily reserve your Fast Charging Adapter (at no cost only until September 30th, 2024) and get ready to use Tesla Superchargers on the BlueOval™ Charge Network (BOCN).
Ford is enhancing your experience by offering a Fast Charging Adapter to 2021-2024 Ford Electric Vehicle (EV) owners and lessees enrolled in the BOCN. It unlocks charging at more than 15,300 upgraded Tesla Superchargers, in Canada and the U.S., that use the North American Charging Standard (NACS). Reserve yours at no cost before September 30th, 2024.
To use your Fast Charging Adapter, see the video below:
For more information on the Fast Charging Adapter and how it works with your Ford Electric Vehicle (EV), see the Frequently Asked Questions guide below.
Your Fast Charging Adapter allows you to charge at any upgraded Tesla Supercharger. The easiest way to make sure a Tesla Supercharger is upgraded is to search using your FordPass®* App or the Public Charging App on your vehicle’s screen.
Notes:
- Ford Pro fleet customers who own a Mustang Mach-E, F-150 Lightning, and/or E-Transit will receive separate communications from Ford Pro.
- To use Tesla Destination Chargers, a separate adapter is required and available for purchase from third-party sellers.
Getting Ready for Your Fast Charging Adapter
- The Fast Charging Adapter available from Ford is compatible with DC Fast Chargers, such as Tesla Superchargers.
- A different adapter is required to charge at Level 1 and Level 2 AC NACS chargers. Adapters to use at Level 1 or Level 2 NACS chargers are available from third-party sellers.
WARNING: To avoid the risk of serious injury and property damage, only use NACS DC adapters sold or provided by Ford or Tesla for use at Tesla Superchargers. Tesla prohibits the use of any other adapter with Tesla charging stations.
WARNING: Do not attempt to use NACS AC adapters with NACS DC Fast Chargers. Failure to follow these instructions may result in vehicle damage not covered by the vehicle warranty.
Important:
- Ford does not guarantee compatibility with aftermarket charging adapters.
- Ford does not recommend or endorse specific aftermarket adapters.
To enroll in the BlueOval Charge Network or to manage your membership, you can visit the Connected Services homepage.
Requesting Your Complimentary Fast Charging Adapter
See the questions below to learn more about how to request your Fast Charging Adapter:
- Reservations must be made by September 30, 2024.
- An active BlueOval Charge Network account is required.
- Only one complimentary adapter may be claimed per vehicle.
You can reserve your adapter now on the Ford Connected Services website.
If you are a Ford Pro fleet customer who owns a Mustang Mach-E, F-150 Lightning, or E-Transit, you will receive more information from Ford Pro.
Important:
- Make sure that the email address associated with your Ford.ca account is up to date so that you can receive communications from Ford regarding your order.
- Only one adapter per vehicle can be ordered.
- Once an adapter has been claimed for your vehicle, that vehicle will no longer be eligible.
- We will not begin accepting orders for paid adapters until October 1, 2024.