Reviews
Reviews
Don't just take our word for the level of care that our team provides - read what our clients have to say about our business!
Read All Reviews
M
5
Manjinder Pooni
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R
5
Ruwan Kumarasiri
"Bought my Ford Maverick this January from "Key West Ford". From the first impression until the moment I got the truck the whole experience was perfect. Sales, finance and service departments, which I came in to contact are operated by great people. Overall it is a perfect place to buy your Ford.
S
5
S Narayan
"If you’re looking for a car, you have to go see Nate at Key West Ford in New West. From start to finish, he was respectful, courteous, and—most importantly—he actually listened to what our family needed. We never felt pushed; he gave us the time to think and helped us navigate our options with zero pressure.
Nate provided great customer service and went out of his way to ensure the entire sales process was professional, transparent, and smooth from start to finish.
A huge thank you also goes to the manager, Jordan, who was so kind and really worked with us to make the sale happen within our budget. He went above and beyond to reduce the costs and provide top-tier customer service. It’s rare to find such genuine people in this industry. The Finance lady, Debbie, was very helpful in providing us with the best warranty options and made the process so streamline, quick and easy as well. Thank you all for making this such a positive experience!
J
5
JOON GOO KANG
"They’re all amazing. Great service for everything. Especially, Fei is the best. Look for Fei!!
H
5
Hossein Moayeri
"I recently bought a new Ford Mustang Mach E from Key West Ford, and I couldn’t be happier with the experience. A big thanks to Jordan and Ali, who made the whole process smooth and stress-free.
Even when some unexpected circumstances came up after the sale, they genuinely tried everything to make sure I was happy. It’s rare to find a dealership and sales team that care this much about customer satisfaction after the paperwork is signed. They didn’t just sell me a car, they made sure I drove away feeling good about the whole deal.
Highly recommend Key West Ford, and especially Jordan and Ali, if you’re looking for honest, helpful people to work with.
C
5
Christine Agala
"Amazing vibes, excellent customer servuce. From everyone there., the list goes on.👏👏
Nate Thankyou again you made our purchase a memorable one Thankyou.
I
5
I Alves
"Thank you Vince for helping with the new car! Got me a great deal, very efficient communication. Highly recommend!
B
5
Bharti Sharma
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N
5
Nicholas Sperling
"I had an excellent experience working with Tony, James, Michelle, and Eugin at Key West Ford while purchasing my first vehicle. I shared my budget and what I was looking for, and they reached out as soon as a suitable trade-in became available, even before it hit the lot. They also honoured the online listed price, even after completing their safety inspection and necessary repairs. I would be happy to work with them again in the future.
Edit: Shortly after purchase, I noticed a transmission related shudder issue that had not been apparent on the test drive. While that was definitely frustrating, Key West Ford has been working with me on it and agreed to cover the repairs, which I really appreciate. Jeff Sandve, the service advisor, was very professional and an absolute pleasure to deal with throughout the process. Overall, despite the issue, I am still relatively happy with my experience and would be happy to work with them again in the future.
R
5
Rachael Maria
"Thanks so much to Dany , Tyler and Jerry for the great service. They went above and beyond and made purchasing a car extremely easy!
M
5
Marlene Saunders
"Great service, friendly staff, highly recommended!!!
G
5
Graeme Ashford
"I had the pleasure of working with Prab while searching for an F150. He was available and most helpful every step of the way. Called me when the right truck came in and the transaction was seamless the whole way thru. He goes the extra mile for his clients. Highly appreciated.
D
5
DILRAJ XD
"Great experience,prab helped a lot in everything,got approved the same day,super good guy.
D
5
Douglas Smith
"Key West is the best Ford dealership in the Lower Mainland. Great service department. Friendly staff. Always a pleasure to deal with.
J
5
Jonathan Montgomery
"Very nice work very good job
D
5
dipeeka deo
"Buying my new SUV at Key West Ford was truly a 5 star experience!! Andrei helped me find the perfect SUV.
The finance team had me approved in 10 minutes and was on the road in my new Escape Hybrid an hour later.
I highly recommend Andrei and Key West Ford if you are considering getting a new or used vehicle.
Thank you team Key West!
B
5
bob savage
"The staff at Key West Ford know how to keep me coming back. Great staff--Great service.
A
5
Adrian Enero
"This was my first time purchasing a new vehicle so I had a lot of questions coming in. My guy Prab was able to answer all my questions and bring me the clarity I needed. The rest of the team did just as well and I’d recommend this place to anyone.
R
5
Rebecca Paul
"Absolutely recommend purchasing a vehicle with Prab. He was very attentive, knowledgeable, and helped find the best vehicle for our needs. Thank you so much Prab for the exceptional service! 10/10
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A: Yes! We have helped many Canadians get approved for financing with payments that match their budget. You can use the credit application on this website or use our contact form if you have any questions.