Exciting news from the world of automotive financing! Ford Credit, the financing arm of Ford Motor Company, has once again demonstrated its exceptional service and commitment to its dealer partners in Canada. The recently released 2025 J.D. Power Canada Dealer Financing Satisfaction Study has ranked Ford Credit number one in the captive prime segment, reaffirming its position as a leading finance provider in the Canadian automotive market. This impressive achievement builds upon Ford Credit’s consistent strong performance in previous years, showcasing its ongoing dedication to excellence.
In this latest J.D. Power study, Ford Credit achieved a remarkable score of 812 out of a possible 1,000 points, maintaining its top position from the previous year. This score not only surpasses the captive prime segment average of 751 but also outranks key competitors such as Hyundai Motor Finance, Honda Financial Services, Kia Finance, Toyota Financial Services, Nissan Canada Finance, and GM Financial. This clearly indicates the high level of satisfaction that Ford dealers across Canada have with the financing support and services provided by Ford Credit.
The J.D. Power Canada Dealer Financing Satisfaction Study is a comprehensive measure of new-vehicle dealer satisfaction with their finance providers. This year’s study gathered feedback from nearly 6,000 finance provider evaluations from dealerships across Canada, highlighting the critical role that lenders play in the overall success of dealerships. The study emphasizes that in today’s dynamic economic climate, simply meeting dealer expectations is no longer enough. Lenders who excel in areas like responsiveness, problem resolution, and consistent communication from their sales representatives are more likely to earn additional business from dealerships.
Ford Credit’s continued success in this prestigious study underscores its effectiveness in building strong relationships with its dealer network. By exceeding expectations in key areas of service and support, Ford Credit is not just a financing provider but a valuable partner to Ford dealerships across Canada. This top ranking signifies Ford Credit’s commitment to facilitating smooth and efficient financing processes, ultimately contributing to a positive experience for both dealers and Ford customers right here in New Westminster and beyond.
