As connected vehicles become more advanced, concerns over data privacy have grown for drivers everywhere. Recent controversies surrounding other automakers have raised questions about how customer information is being handled. Ford Motor Company, however, has made its stance clear: it does not sell customer data.

Kristin Jones, Ford’s Chief Privacy Officer, recently addressed these concerns directly. When asked whether Ford keeps a “big secret file” on customers, she dismissed the idea. “No, we do not keep one big file on you. We collect information to make sure your vehicle works or we can identify safety issues early – things like that,” Jones explained.

Unlike competitors that have been criticized for selling driver behavior data to third parties, Ford emphasized that its data collection is limited to ensuring vehicle performance, safety, and customer-requested services. This includes things like enabling technicians to access diagnostic information for repairs or helping detect issues before they become safety risks. “We actually don’t sell connected vehicle data, period,” Jones added.

Ford had already confirmed earlier in 2025 that it does not share connected vehicle data with brokers, but Jones’ comments further reinforce the company’s commitment to protecting customer trust. As industry scrutiny grows, Ford is positioning itself as a leader in privacy, ensuring its customers can enjoy the benefits of connected technology without sacrificing peace of mind.