Top notch Professionalism and Courtesy displayed by everyone involved in my deal, would recommend to anyone without hesitation, could not be happier with this Outstanding Dealership and People!!
First Time Purchase
As first time new car purchasers, my fiancé and I were delighted with the experience of purchasing our new 2018 Ford Escape. Peter made us feel at ease, and let us see a variety of vehicles, even going as far as pulling them out of their parking spots to let us see each and every car in a bit more open area.
Peter was kind, light-hearted and didn’t make us feel pressured into making any decisions. He was up front about the previous ownership of the vehicle we decided on, and even printed off the reports for us to keep. When we had further questions, he brought Wes over to meet with us and discuss the vehicle further.
It was so nice, being first time buyers, to have a pressure-free and up front conversation about our new purchase.
We highly recommend Peter, and the entire Key West team, to help you find your new vehicle!
Best Deal Ever
Friendly people,they set me up with a very nice deal! I‘m able to get everything done in one day!I would go to these guys again
Great Experience, Great Deal!
We arrived just before the dealership was to open and Jag came out and welcomed us in and helped us immediately. He quickly located the vehicle we were looking at and brought it to us. Jag was extremely helpful and knowledgeable.
We decided on the vehicle and we worked out a great deal.
I also wanted to send a thank-you to Ivan and Gurj!
Overall we are very happy with our vehicle, very happy with our deal and extremely satisfied with our overall experience. I would have no problem recommending Jag and Key West Ford!
Exactly the vehicle we were looking for
Robert was extremely knowledgeable and personable from the first phone call to his most recent follow up call. We had done our research and were looking for a specific Ford F150 that could pull our fifth wheel trailer. Robert listened carefully and suggested that we come in and see the one used vehicle that met our criteria. Never pushy but friendly and excellent at his job. Wanted to make the deal but willing to negotiate and make sure that we satisfied with the process. Highly recommend Robert to any of my friends and thanks for making the buying experience pleasurable.
We recently purchased a new Ford Escape and were impressed with the friendly and courteous service. Lino and Wes were very helpful and knowledgeable. They patiently and confidently answered our many questions and guided us through the process with ease. Thank you also to Jeff who promptly assisted us when we returned the next day with a couple of questions when Lino and Wes were not available. Overall, we appreciated the attentive service from all staff from our initial visit through the financing and insurance.
A Splendid Experience
These guys all really helped me out. Friendly, personable service, fair negotiators, and thorough in the orientation they gave me with my brand new car. They really gave me the attention I needed. Thank you very much fellas. Much appreciated. Keep it up!
Great prices and service!
Everything about my trip to Key West was great, Erick, Ian, Gurj, and Kal were amazing to deal with. Super patient guys with a knack for customer service, never once did I feel like I was at a normal dealership, these guys made the car buying process super easy and not stressful.
I would definitely refer family and friends to shop here for a vehicle.
Competitive price and great service
We did our online research first before we went into the dealer. The sales were very attentive and friendly. We made the purchase on the same day!
Car Service and Maintenance Tips For Vancouver B.C. Drivers
(Posted on Feb 9, 2019 at 10:34AM by Michelle Bogle)
For most tuners, the sound of a loud and raucous exhaust system is music to their ears, but for everyday drivers, it’s a warning sign – and they are right. When noise escapes from the exhaust pipes, manifold or muffler, it’s telling you there is a problem that needs fixing.
In most cases, the culprit is an exhaust leak somewhere in the system. However, if the noise is accompanied by a loss of engine performance, it could mean that the problem is located closer to the engine as opposed to near the muffler. Over time, components can break, crack or become loose, such as the exhaust manifold, the pipe connections to the manifold or the catalytic converter, or even the muffler.
If you notice that your Ford’s exhaust system is sounding louder or deeper, it’s best that you book your vehicle in for an inspection at our Service Department. Our factory-trained Technicians can help diagnose the problem for you and recommend the best course of correction to fix your exhaust issues the first time.
To learn more about your vehicle’s maintenance requirements and how to keep it running in top condition, contact Key West Ford in New Westminster, B.C. to speak with a Service Advisor today.
(Posted on Jan 27, 2019 at 10:56AM by Michelle Bogle)
It’s a scary situation; one that no driver ever anticipates or expects. As you are cruising along snow- and ice-covered roads, you press on the brake to slow your vehicle, except you slide past the red light into active traffic. It’s enough to make your heart jump into your throat just thinking about it.
To avoid being in a scenario like this, all drivers in B.C. are encouraged to install winter tires on their vehicles. With special rubber compounds that are designed to perform best once the temperature drops below 7°C, you’ll benefit from enhanced stopping capabilities and traction to stay safer on Vancouver’s roads.
Rather than put only two winter tires on your Ford, protect all four corners of your vehicle by installing a complete set of winter tires. You’ll want to be sure that the tires you buy are marked with a peaked mountain snowflake symbol, which signifies that they are meant for use in snowy weather.
If your current set of tires are worn, it’s best to replace them since the province requires that all winter tires have a least 3.5 millimetres of tread, as per law. You want to also inspect for proper tire inflation since flat and underinflated tires do not provide optimum traction. In the cold weather, the air pressure in your tires will decrease, so it’s best to check whenever there is a large swing in temperature.
To learn more about equipping your Ford with winter tires, please contact our Service Department in New Westminster, B.C. to speak with one of our helpful advisors.
(Posted on Jan 27, 2019 at 07:41AM by Michelle Bogle)
A vehicle that handles poorly is a sure-fire way to ensure an equally poor experience behind the wheel. Suspension and steering components do wear over time and if they aren’t maintained, repaired or replaced as needed, it can make for a very uncomfortable ride.
Rather than put up with bad handling, here are five reasons to maintain your Ford’s suspension system:
A vehicle with a sturdy suspension is easier to maneuver and navigate due to less bouncing and better alignment. If you notice your Ford pulling to one side or the other, it’s time to have your suspension components inspected before they fail and put you at risk.
A well-tuned suspension will also ensure better performance and more driving enjoyment because your ride quality will be increasingly comfortable and responsive.
When your Ford’s suspension system is adjusted correctly and all moving parts are in good condition, the vehicle will steer easier, negotiate cornering speed better and accelerate stronger with less body roll or bounce.
Extended tire life
One of the main causes of premature tire wear is an out-of-tune suspension. When this happens, your tires will not roll with equal pressure across the rubber, causing heat build-up in some spots and uneven wear of the tire’s components. This will directly impact your handling and fuel economy.
Avoid expensive repairs
Regular maintenance to your suspension system will cost you a small expense; however, it’s an investment in your vehicle that can help you avoid a larger repair or replacement down the road.
To learn more about your Ford’s suspension system and its maintenance requirements, contact our Service Department in New Westminster, B.C., to speak with an advisor.
(Posted on Jan 19, 2019 at 01:00AM by Michelle Bogle)
When was the last time you had your Ford’s brake fluid flushed? If it has been more than a couple of years or you simply can’t recall your most recent service, you’ll want to read on to learn more about the importance of this key maintenance item.
Comprised of various parts and componentry, your braking system relies on fluid to activate the calipers and pads when you engage your brake pedal. The fluid travels to cylinders at each wheel and fills them up, causing the pistons to apply pressure to the brakes. These forces then travel to the tires by using friction, causing your vehicle to slow or stop.
Brake fluid is an ideal substance because it’s efficient and not significantly compressible. It also serves as a lubricant for all removable parts and prevents corrosion, which allows your braking systems to function for longer periods. Over time, valves can deteriorate and moisture can sneak into the brake system too, causing rust and sediment to form. As a result, your once clean brake fluid becomes muddy-looking and dirty – and your stopping power becomes significantly decreased as well.
To prevent brake failure, most automotive experts will advise you to flush your brake fluid every two years. However, we recommend that you follow the schedule in your Ford’s Owner’s Guide or speak with our Service Advisors about your driving habits and model of vehicle.
To learn more, contact us at Key West Ford in New Westminster, B.C.
(Posted on Jan 7, 2019 at 09:55AM by Michelle Bogle)
Remember that curb you bumped into or that deep pothole that shook you wide awake at the wheel? While they may seem like minor occurrences, instances like this can wreak havoc on your Ford’s suspension system.
There are some signs that you can look out for to ensure that each thump or jolt doesn’t impact your vehicle’s smooth ride. If you notice any of these issues, call our Service Department for an inspection to ensure the best performance from your car or truck:
1. Drifting or pulling through turns
A common issue with a failing suspension system is that the vehicle will drift or pull while turning. When this happens, the shocks are no longer keeping your Ford’s body stable against the centrifugal force of a turn, which can lead to a dangerous rollover.
When every bump feels rough and bouncy, this could be a sign that your shocks and struts have worn out or are in need of repair.
If your shocks are worn, it’s common to feel the vehicle lurch forward into a downward nose-dive when coming to a stop, which can significantly increase your stopping distances.
4. Uneven tire treads
If you notice the tread is wearing unevenly or there are bald spots, your suspension is not applying even pressure around the four corners of your vehicle. This can lead to premature tire wear, poor traction and lower fuel economy.
5. Oily shocks
If your shocks or struts are oily or greasy, it could signify a leak. The best course of action is to bring your vehicle in for an inspection, as you may need to have your shocks replaced.
To learn more about suspension maintenance and repairs, contact Key West Ford in New Westminster, B.C. today.
(Posted on Dec 28, 2018 at 11:56AM by Michelle Bogle)
Your Ford is comprised of various components that work in unison all year long to ensure the optimal and safe performance of your vehicle. Over time, these parts may wear and require replacement, especially during certain times of the year.
If you’ve ever wondered what repairs are most common in the winter months, we’ve compiled a list of the top four maintenance items to keep an eye out for:
Heating System Repairs
Colder temperatures from late fall to early spring cause drivers to rely on their Ford’s heating system more than ever. With daily use, components can wear or need repair to ensure the most optimal and efficient performance. Low antifreeze or water in the radiator, a bad thermostat, a broken blower fan or contaminated coolant can all cause a heating system to fail.
Windshield Wiper Motor Replacements
Many drivers are guilty of using their wiper blades to clean snow and ice off their windshields. However, while this may seem convenient, it does strain the wiper’s motor and can cause it to stop working altogether. Without a functioning wiper motor, there is no way to clean the windshield while driving.
Windshield Washer Repairs
Windshield washer nozzles can get clogged and pumps can malfunction. The colder temperatures can also cause fluids to thicken, thus reducing their ability to flow. All issues are hazardous and require a full inspection to identify which parts and components require replacement.
Headlight Bulb Repairs
Exposure to the elements, including sun, snow, ice and salt, can damage headlights. Dirt and debris can accumulate on the surface too, which can make lenses yellow with age and lessen the quality of light coming out. With longer hours of darkness and harsher road conditions, it’s imperative to keep your Ford’s lighting system in top condition over the winter months.
Think your car or truck might need a tune-up to better handle Vancouver’s roads? If so, contact our Service Department at Key West Ford to book your maintenance appointment today.
(Posted on Dec 27, 2018 at 01:27PM by Michelle Bogle)
Winter’s official arrival has descended upon the Lower Mainland and with it comes longer hours of darkness, icy roads and plummeting temperatures. Your Ford has been engineered to manage these elements, but even with proper care and maintenance, certain components will need extra attention during these colder months, like your battery.
Drivers often think that winter is to blame for poor battery performance and while that can contribute to it, lack of care is usually the culprit. Summer’s high temperatures can weaken your car or truck’s battery, causing it to fail in colder weather. Regular inspections and volt tests can detect a deteriorating power source, allowing you the opportunity to replace the battery before being stranded or left in a cold parking lot with a car that won’t start.
Aside from inspections, there are warning signs that you can watch out for too, like dim interior and exterior lights, an illuminated check engine or battery light on your dash, or vehicle accessories that won’t operate. If you notice any of these issues, be sure to book your Ford in for service, where our team of factory-trained Technicians can inspect your battery to ensure its optimal performance or recommend a replacement, should you need a new one.
To learn more about battery care for your Ford, call our Service Department in New Westminster, B.C. to speak to an advisor.
(Posted on Dec 17, 2018 at 08:25AM by Michelle Bogle)
Properly maintaining your Ford is not only good for the environment, but for your pocketbook too. By regularly servicing your vehicle, you’ll ward off expensive repairs, save on gasoline and command a better resale price when it’s time to trade in for something new. Then there are environmental benefits, like fewer emissions which pollute our air and water.
If you want to keep your vehicle running great and treading softer on the earth, here are some quick tips to achieve better performance and fuel economy for your car, truck or SUV:
1.Always keep your Ford’s engine running at its peak. Replace filters and fluids as outlined in your Owner’s Guide and inspect for misfiring spark plugs, which can reduce fuel efficiency by as much as 30 percent.
2.Don’t ignore the “Check Engine” light as it could lead to engine failure or a faulty exhaust system, which are costly to repair and negatively impact the environment.
3.Ensure your tires are properly inflated as per the specs in your Owner’s Guide. Not only will this improve your vehicle’s fuel efficiency, but it will also ward off premature tire wear or damage to the sidewalls, tread and other tire components.
4.Always have your Ford’s air conditioner serviced by a certified Technician that is knowledgeable about proper refrigerant handling and disposal.
5.Avoid speeding, sudden accelerations and unnecessary idling since all of these bad habits contribute to increased gas consumption and harmful emissions.
6.Remove excess heavy items from the vehicle or roof racks that reduce air drag. Both situations will cause you to use more gasoline than necessary.
If your Ford is overdue for service or you feel that your fuel economy isn’t as good as it used to be, bring your vehicle into our Service Department for an inspection. Our team of skilled Technicians can identify maintenance items for better performance and efficiency while helping you prioritize any repairs to fit your budget and schedule.
(Posted on Dec 7, 2018 at 06:58AM by Michelle Bogle)
Your wipers take a beating in the winter with regular ice build-up, grimy road splatter and frequent swiping against the windshield. Over time, this important safety component can deteriorate, thus compromising your visibility on Vancouver’s roads.
Ensure your well-being this winter by taking care of your wiper blades by following these five helpful tips from our service experts at Key West Ford:
1.Inspect and clean your wipers each time you fill up with gas. Look for signs of wear, like deteriorated rubber, rips and tears. If the rubber is damaged, it is time for a replacement.
2.Always keep your washer reservoir topped up. Your wiper blades will not perform and clean your windshield effectively without washer fluid and you risk scratching the glass.
3.To preserve the life of the rubber, always turn off your wiper blade system when you stop your engine so they don’t start working again on dry glass when you turn on your vehicle.
4.Never use your wiper blades as a snow brush, as it can burn out the motor or cause the blades to bend. Clear your glass of snow and ice first before turning on your wipers.
5.Replace your wiper blades if you notice a film is left on the windshield, if the blades are skipping across the glass, if the blades chatter or make noise, or if they haven’t been replaced in a year or more.
Wiper blade replacements are an effective and inexpensive way to ensure your safety and visibility when behind the wheel. To learn more or to schedule an appointment, contact our friendly and knowledgeable Service Department in New Westminster, B.C.
(Posted on Nov 27, 2018 at 04:35PM by Michelle Bogle)
With winter’s official arrival less than a month away, you’re liking tired of being bombarded by advertisements (and family members) to buy a set of winter tires for your Ford. But, hear us out for a minute – while we understand that not all drivers are keen on buying a dedicated set of tires for winter, it is highly recommended for enhanced safety and traction when the weather drops below 7 degrees Celsius.
And even if you are on a budget, there is a wide market of quality tires in a range of price points to choose from. The key is finding the best one that’s suited to your typical driving conditions, vehicle and size – all of which our Service Advisors at Key West Ford can walk you through.
Wheels.ca recently compiled a list of the top winter tire brands and models for 2019. If you’re open to researching your purchase, these are good options to begin with:
BFGoodrich Winter Slalom KSI
Bridgestone Blizzak WS80
Dunlop Winter Maxx WM01
Gislaved Nordfrost 200
Goodyear Ultra Grip Winter
Michelin X-Ice Xi3
Motomaster Winter Edge
Nokian Hakkapeliitta 9
Pirelli Winter SnowControl 3
Yokohama iceGUARD iG52c
Remember: installing winter tires on your Ford will not only ensure proper traction and control in slick conditions, but it will also extend the life of your all-season or summer tires since they’ll be in storage for half the year. Our team can also recommend the best set of rims for your tires, which will help make installation much quicker and easier each time you swap your rubber.
To learn more, call us today or stop in to visit our Service Department, located in New Westminster, B.C.