Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
very good service
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
Key West purchase
The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
Painless car purchase
Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance to make a deal. There was no pressure at any point along the way. I have bought cars before and often came away feeling somehow fleeced....NOT the case here.
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(Posted on Apr 9, 2018 at 05:28PM by Michelle Bogle)
If you are in the market for a family-friendly hauler that can take your entire brood around the Lower Mainland, consider buying a used 2016 Ford Flex SEL. This utility vehicle has been designed with unique styling and features that make it the perfect choice for parents and kids alike.
Anchored by a 3.5-litre V6 engine, the Flex outputs 287 horsepower and 254 lb-ft of torque. Available in either front-wheel or all-wheel drive, fuel economy on this seven-seater is quite good, netting an EPA-rating of 19 mpg combined. According to Edmunds, the Flex is quite mighty – when properly equipped, it can tow up to 4,500 lbs, which is a bonus for families that like to trailer camp or go boating.
Inside, the SEL boasts Ford's latest infotainment system, SYNC 3, which replaces the previous MyFord Touch set-up. Based on a Car Connection review, this system is much more responsive and its screen provides a less cluttered look. The 2016 Flex has also restored some controls to prominence on the centre console – there's a capacitive panel that houses supplemental audio and climate control buttons, and a physical button for the hazard lamps, though everything else relies on touch. Selecting your favourite road trip tunes or loading up your navigation is a snap.
Want to take one for a spin? Contact Key West Ford in New Westminster, B.C. to schedule a test drive in a used Flex today. With many models and trim levels to choose from, you’re sure to find the best family vehicle to suit your needs.