It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Excellent customer service!
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
very good service
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
Key West purchase
The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
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(Posted on Feb 27, 2017 at 05:57PM by Michelle Bogle)
While New Westminster, B.C. is experiencing the final taste of winter with single digit temperatures and long, dreary days, the promise of spring is just around the corner. And, with that comes fun family outings, drives into the city and maybe even a road-trip along an unbeaten path.
To make the most out of this season, you need a vehicle that delivers exceptional power, strength and versatility – that vehicle is a preowned 2016 Ford Explorer.
This SUV is made with adventuring in mind. Not only does it boast three powerful engine options (3.5-litre Ti-VCT V6; 2.3-litre EcoBoost I-4; 3.5-litre twin-turbocharged EcoBoost V6), but it can also tow up to 5,000-pounds to accommodate your hauling needs – from dirt bikes to campers and everything in between.
2016 models also offer intelligent four-wheel drive with Ford’s Terrain Management System, which reassesses conditions for the most precise handling and traction. When the system senses slippage, it determines the optimal amount of front and rear torque for the given conditions so that the SUV feels sure-footed on virtually any terrain – sand, grass or gravel.
The Explorer is also loaded with a number of driver-friendly features – ones that Ford owners, Jose and Anna, can’t stop raving about:
Jose says it best: “This is a luxury sedan in a utility vehicle.”
Drive One Today
To learn more about this preowned SUV, be sure to visit us at Key West Ford in New Westminster, B.C. We currently have a number of used Explorers in stock, including 2016 models, awaiting your next test drive.