The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
Painless car purchase
Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance to make a deal. There was no pressure at any point along the way. I have bought cars before and often came away feeling somehow fleeced....NOT the case here.
Jag was very professional and knowledgeable.
Jag was very professional. He listened to what i wanted and helped me find my new suv. He answered all my questions in a manner i could understand. It was stress free . Thank you
Genuine service, great people
I was looking for a used car with a tight budget and found the ad from Key West Ford online. I called the place and Robert answered. He gave me basic information about the car and sent me all the documents (car proof etc.) via email within 5 minutes. I booked a test drive and I brought a mechanic friend with me so he can check the car for me. My mechanic friend threw tons of questions regarding the car and Robert was able to answer all which showed how knowledgeable he was. Everything looked good and the car was in good condition but the price was still a bit over my budget. However, Robert really tried his best so I can get the car within my budget. Robert and a sales manager, Wes were very genuine and professional. I got the car I wanted for a very good deal. My experience there was amazing and I will absolutely recommend this place!!
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(Posted on Aug 22, 2016 at 05:14PM by Michelle Bogle)
Easy on the eyes and great on gas, the Ford Escape is an SUV made for life in New Westminster, B.C. Drivers across the Lower Mainland hail the vehicle for its smooth ride, flexible cargo capacity, efficiency and power – and, we have to agree! It’s a great compact SUV that meets a range of needs, from booting around town to driving on the road less traveled. And, it’s also one of our best-selling vehicles too – one that we know you’ll love the second that you get behind the wheel.
Here are five reasons why you should visit Key West Ford to test drive a used Ford Escape:
Why shop around when you can experience the largest selection of Escape SUVs, all in one lot? Not only will you save precious time, but our preowned sales staff will also be able to help you choose the best vehicle to suit your criteria from our extensive in-stock inventory.
Huge Range of Model Years
Whether you are looking for an older Escape SUV or a newer preowned model year, Key West Ford has you covered! With brand new Escapes hitting our dealership very soon, you’ll even find a nice selection of 2016 models on our used lot.
No matter your budget or financial situation, our preowned sales staff will work diligently to help you find an Escape SUV that fits your lifestyle and pocketbook. After all, we are your premier dealer of used cars and trucks with some of the best prices in the Lower Mainland!
Peace of Mind
At Key West Ford, we provide all of our preowned car, truck and SUV buyers with a CarProof vehicle history report and a 129-point safety and mechanical inspection, so that you can buy with confidence.
We Know the Escape
Since the Escape is one of our best-selling vehicles, we know this car inside and out. From trim levels, engine options, available accessories and more, the Escape has nothing on us! Here's Internet Sales Manager, Ryan Leverette, with a closer look at this popular SUV:
Want to learn more about the Escape? Contact us at Key West Ford today to book your test drive!