Jag followed up frequently, found out answers, extremely knowledgable and punctual. He was great to deal with and I will always recommend him for anyone looking to purchase a vehicle.
Was looking for a used compact car to tow behind our RV. Jag Dhillon went the extra mile at every step in the process. He was very knowledgeable, listing features of cars we considered, ensured the one we chose was legally towable, provided items the previous owner didn't provide and worked with both the parts and service departments when we had questions. Peter Olson checked on us a few times to ensure we had all the info we needed. Michelle Kellough clearly explained the optional extended warrantee coverage and costs as well as finalizing all the sale paperwork.The dealer has an ICBC rep onsite so we were able to insure our new vehicle and take the vehicle with us. Would definitely buy through this dealer again.
Poor customer service skills
I inquired about a truck that Adam posted on Craigslist with no price or pertinent info. I was provided a price which in my opinion was really high for a Ford F-150. Adams response was quite rude "Too expensive you think. You should be looking at a Toyota Prius then. Not a pick up truck then. Go buy your self a $4000.00 car."
Having worked at a car dealership my self as a sales person, the customer should be the number 1 priority. And customers have the right to negotiate hard because the dealers are making boat loads of money on 0% financing and there is quite the margin in new and pre owned cars and trucks contarary to what the dealerships may tell you.
If you are going to deal with this dealership, Jag Dhillion has been very professional and has kept me up to date with new/ pre owned trucks in the $40,000 price range.
Jim from Mission
I just bought my 3rd f150 from Keywest , I told Jag dhillon in sakes what I was looking for , found something better than I expected, Nicholas Terezakis in financing got me a great rate , super friendly non pushy guys , very happy , will highly recommend Keywest
I met Peter Olson and when I spoke to him I knew that this Salesperson is an honest man, I explain to him what what kind of buyer I am, He was very patience and helpful he help me to negotiate to increase the value of my trade in. I also want to mention the Manager Ivan Matulik, very straight and reasonable manager.
Five Star Experience
The staff, knowledgeable, helpful, and over all very friendly. I enjoyed the great service. And the no pressure sales approach. I would definitely buy here again. Thank you Key West Ford.
That was my first experience in buying new truck. I am so glad I have chosen this dealership. Special thanks to person I was dealing with- Nikola Bebek. Very kind and professional.
First new car experience
From my first experience with the sales person that no longer works with them, to working with the manager, and then working with the new salesperson, they were professional at all times.
They were able to offer me a fair price for the my 2017 Fusion and took care of every detail and issue I had without hesitation. Robert made sure I was happy when all was said and done. If I buy another Ford in the future, I would go to Key West Ford for sure.
They had what I was looking for.
Great experience. Sales staff was friendly and helpful. I had a hard time finding what I was looking for elsewhere but with there great selection I was able get into a new truck
Ford made headlines in 2007 when it partnered with technology giant Microsoft. The introduction of the SYNC System - an integrated communications unit, featuring voice-operated controls and capable of accessing a variety of apps and programs - propelled the automaker to the top of the sales charts. It was a progressive and well-received move.
Recently, however, that reception has turned cold. Complaints have been launched against the SYNC System, with Microsoft’s coding being deemed too limiting and too complicated.
Ford has listened to those concerns - and now seeks to address them with a renovated system.
The new SYNC will feature an open source platform designed by Blackberry (a company that has already proved itself with other automakers, developing a QNX model for Audi, BMX and Porche). It will boast greater coding capabilities, tapping into the HTML5 market and fine-tuning touch screen sensitivity. This responsive program will deliver an HMI framework to all Ford vehicles.
And this will ensure a better driving experience.
Ford started the technological revolution. Now it’s poised to lead the industry once more.
To read about the switch to Blackberry’s QNX system click here.
Contact Key West Ford to learn more about the SYNC and to schedule a test drive.