I was contacted by the dealership's internet team to trade-in my previously purchased vehicle. They were able to offer me a fair deal and Michael listened to my needs and wants for a new vehicle and got me into a new 2017 Escape. My wife and I both love it. Michael was an excellent resource and he answered all my questions and addressed any concerns I had. Most importantly he was very friendly and concerned that I get a vehicle with which I'm happy.
Confident they earned my trust!
The last time I made my own car-buying decision was in 1984. I was nervous; I had done some research, knew what I was looking for (more or less). I didn't want to be pressured but I also recognized my inexperience with cars. Key West Ford has a 30-day/2000 km 1-time vehicle exchange policy so that was a huge factor in my decision to buy with them. Peter was friendly, efficient and thankfully, not pushy. I bought my pre-owned vehicle. And then I had some minor trouble (addressed well by the Service Dept.), and realized I bought something older (and less costly) than what I should have. So... I thought I would test them on their 'vehicle exchange program'. Delighted does not describe how easy it was! Peter was away and Ryan stepped in, and almost as quick as you can say "Happy Customer" I was set up with my newer (more expensive, but still a great deal) Escape. I am a satisfied customer, and have no hesitation recommending Key West and their team.
My wife and I are so thankful to Michael and admire his level of service and experience in aquiring our first vehicle. My wife and I were thinking about purchasing a used vehicle, but Michael got us into a brand new Ford Escape and we just love it!!!!!!. We got what we were looking for and also at the price that my wife and I had budget for. We want to thank Michael and all of the team that were involved on this purchase, we totally highly recommend Michael and the Finance team for an amazing job. What a way to start a new year.
Purchasing my Jeep
Very wonderful staff at Key West. From submitting an interest form to purchasing my brand new Jeep everyone had been so friendly and awesome! A huge thank you to Sales Associate Robert Klaus. You rock!
Key West Ford has a team effort right from on-line with Elisabeth then Raven Moore who set up a meeting with Peter Olsen our sales rep.The test drive of a 2017 Escape SE,AWD went flawlessly,rough road snow..the Escape took the ride with ease.Peter Olsen heard my wants in the Escape and did a wonderful job with my trade and Kamran Sobhabi the A.G.M.completed my perchase.Thanks to all,Mike Rylands.
Excellent Customer Service and they Work as a Team very Knowledgeable they have given us options that could work with us and we are very Satisfied.
Great service and very helpful and friendly place.They will guide you in the right direction!will always go back to key west ford for there great service and friendly atmosphere!!!thanks for the help
This is my 2nd Time Purchasing a Vehicle from Key West Ford and will be back again when I am in need of a New ride. My experience from my Vehicle search, to the test drive to the final purchase was outstanding. Everyone that I dealt with at the dealership was very professional and easy to deal with. They made it very easy.
Tomasz / Katarzyna Zemojtel
I had a great experience
The service here is excellent. They really take great care of you. The purchase experience was really nice too. My salesperson was extremely friendly and helpful and I got a great deal! A huge thank you to Sales/Leasing Consultant's, for his/her patience, honesty, help, and courtesy. I couldn't be happier with my car.
The quest for privacy often proves difficult. Consumers find their movements tracked by an endless series of website cookies, keyword analyses, and placement targeting - each intended to examine behaviors and redefine sales content. Trying to remain anonymous seems impossible.
Ford recently wondered, however, is this impossibility could ever become positive. Watch below as Sheryl Connelly, Manager of Global Trends and Futuring, discusses the recent trend toward privacy - and how a simple give-and-take philosophy could yield rewards for both consumers and manufacturers.
The privacy trend poses a unique series of challenges for Ford. It requires a precise balance of information and anonymity, connecting consumers to the Internet of Things. This collection of patterns - which includes GPS singals, traffic routes, app integrations, and more - allows the company to better understand drivers. It must pair that understanding, however, with genuine benefits.
As Connelly notes, consumers expect an even trade of data - and real-world value is essential.
To learn more about this trend, as well as Ford’s other 2015 studies, click here.
Be sure to contact us with any questions or comments as well. We’d love to hear what you think about this new path toward privacy.