Great no pressure sales advice and service. Very impressed with the whole sales experience and the car we purchased. The whole experience was excellent from initial enquiry to driving the vehicle away
Very friendly and helpful
Had an awesome experience at key west ford they were very helpful and friendly. They helped me walk out with a brand new car that I couldn't be happier with
Key West Ford
Very professional, all the Key West individuals were pleasant to deal with and at the same time were all business. Paperwork was quick and painless. Good experience
Excellent sales team, Jeremy was friendly,helpful definitely a great car buying experience. Will recommend Jeremy to friends and family. My second vehicle purchase at Key West, great dealership.
Buying a Ford.
It was a very pleasant experience dealing with Phil, Ivan, and Michelle. There was no pressure tactics and it was a comfortable atmosphere. How they got me into a Ford after I've been a GMC/Chvy my whole life says something about their character and professionalism. Thoroughly enjoying my Ford F150. Thank you.
Helpful, I didn't feel pushed. They knew my budget and stuck to it. Robert was excellent. I love their warranty on used cars. They stuck by their word.
My salesman was Robert Klaus,he was always helpful from when I first phoned him about the add in the paper to when I picked up my new truck.The finance guy was great,Nicholas Terezakis he wasn't trying push anything extra and was very helpful even though the 599 they charge for paperwork is a little steep.The reason I gave the dealership a 3 star rating was I found the management pushy ,I guess that is the way they become no. one in sales.Wes the sales manager also didn't fulfil his promise of giving my accessories for my truck at dealers cost which was promised,only gave 10% off retail , not much of a savings .Also when I picked up the truck we found some scratches on it,they promised to fix it but it still means coming back on my time.
Dealing with Robert as my salesperson was a relief, the high pressure you would expect was non existent, and everything was presented to my wife and I very friendly and professional. All my questions were pretty much being answered before I asked them, There were a few concerns about the pre-owned vehicle I was about to purchase and all those concerns were taken care of, no questions asked...most excellent experience with a big dealership for my wife and I, I would highly recommend seeking out Mr. Klaus for his above and beyond customer service...Thanx Key West Ford !
Robert helped me decide which model best fit my needs and took the time to test drive a couple of cars. Overall, it was a relaxed and professional experience.
(Posted on Mar 8, 2011 at 02:59PM by Steven Arsenault)
We mean it when we say strong customer service. There is no appointment and no wait. Why would we display such a force of advertising? It is for customers who want Exclusive commercial service bays and the best technicians. Customers get complimentary vehicle pick-up and drop-off and same model loaners if you want them. How about the inclusion of free wash and service detail? We offer this. This is starting to sound nice.
We offer cash rebates towards modifications and up-fits as a driving incentive. We are interested in customer satisfaction at a premium level. A major live digital campaign is being launched to accentuate the huge selection of cars, trucks and SUVs in Western Canada. Key West is a dealership taking sales and presenting deals on a whole new level that you can even experience through any smartphone as well as any computer. Our selection is diverse and unique.
For example, the 2011 ROUSH 5XR is found only at Key West Ford. What an addition to our selection! There are only 150 of these model cars available. Key West Ford has already sold four of them. Our highly advanced social media platform enables us to step up service to a new level. Key West Ford offers a level of customer satisfaction that cannot be rivaled.
We sell an unprecedented line-up of Ford vehicles, both used and new and we put the customer first. We are a builder of business relationships with our customers and we offer professional responsibility for high achievement. We encourage our employees to contribute to our company’s growth. Our customer service is unprecedented.
Come and see for yourself! If you can’t come and see for yourself, go to our website at http://keywestford.com/inventory/ and snap a picture of the QR code on the web page for a virtual Key West Ford experience.