From first contact to the end, it was a smooth and awesome experience at Key West Ford.
I inquired to the sales rep Kai through AutoTrader the day before about a 2008 Jeep Patriot. Within hours I got a response, and we scheduled a test drive next day.
Following day Kai was awesome and texted me his ETA to the dealership, and made sure I was taken care of before I even came in. The test ride was smooth, and I loved the car and price. The finance rep Gurj was also fantastic, worked around some technicalities with the financing and got me on the road in no time.
Within a few hours, everything was sealed and I drove home with the Jeep. Thank you Kai, Gurj, and everyone else who took care of me today. I appreciate the transparency, friendliness, and professionalism from everyone.
Great service from Pete & Brian
We bought two used cars, one from Brian and one from Peter. Both took their time to search for the right car and we went with each car on a test drive.
Peter Olson was very helpful with everything took his time to explain and show all.
Management team was remarkable.
This place is a friendly and amazing place to be.
Recommend to everyone that want to have a amazing experience like myself.
Great service from the staff a Key West Ford. I was surprised to pick up vehicle with a fill tank of fuel alot of dealerships don't do this anymore.
Search over !!!
Going above and beyond to satisfy
Peter, while on his day off (what salesperson ever has a day off LOL) spent the entire day trying to find the best fit for us in a used vehicle. After shovelling many cars covered in a foot of snow, we realized that Peter was willing to shovel the whole lot if we could find what we were looking for. What really impressed us was not only his knowledge of the vehicles and the new technology but his desire to find us the vehicle best suited to our needs. Peter helped us narrow down the search and test drive suitable vehicles till we found this comfortable and economical vehicle with more options than we asked for.
All the staff involved in our search were friendly, courteous and very helpful
Buying a truck from Key West Ford was a positive experience.
Buying our used truck from Key West Ford turned out to be a hassle free experience for my wife and me. The sales person, Jag Dhillon, and the two managers, Ivan Matulik and Michael Nokes, were professional, courteous and friendly. We encountered no high pressure sales tactics.
We also were appreciative of the fact that Ivan allowed us to take the truck to our own mechanic for an inspection and appraisal.
The vehicle was more than fairly priced and was in excellent mechanical shape. Their detail crew had the 2010 F150 looking like new.
We would have no problem recommending Key West Ford to others.
Review of sale service
I had an exceptional experience dealing with the whole team at key west Ford, especially Jag and Nicholas T. They went above and beyond to help us get our new vehicle!! I would recommend to others for sure.
Excellent customer service
Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car.
excellent customer service
i googled vehicles, found a truck i was interested in and emailed dealer info request. salesman got back to me next day. went for a test drive and told them i love the truck. they washed, fueled, and did the spay bed liner before i was even ready to pick up!! i was very impressed with the efficiency!! a big thanks to Nick who was able to finance, Ivan the manager and Peter the salesman. would def recommend to friends and family looking to buy vehicle. I love my new truck!
Latest Ford News For Vancouver And New Westminster B.C. Drivers
(Posted on Mar 8, 2011 at 02:59PM by Steven Arsenault)
We mean it when we say strong customer service. There is no appointment and no wait. Why would we display such a force of advertising? It is for customers who want Exclusive commercial service bays and the best technicians. Customers get complimentary vehicle pick-up and drop-off and same model loaners if you want them. How about the inclusion of free wash and service detail? We offer this. This is starting to sound nice.
We offer cash rebates towards modifications and up-fits as a driving incentive. We are interested in customer satisfaction at a premium level. A major live digital campaign is being launched to accentuate the huge selection of cars, trucks and SUVs in Western Canada. Key West is a dealership taking sales and presenting deals on a whole new level that you can even experience through any smartphone as well as any computer. Our selection is diverse and unique.
For example, the 2011 ROUSH 5XR is found only at Key West Ford. What an addition to our selection! There are only 150 of these model cars available. Key West Ford has already sold four of them. Our highly advanced social media platform enables us to step up service to a new level. Key West Ford offers a level of customer satisfaction that cannot be rivaled.
We sell an unprecedented line-up of Ford vehicles, both used and new and we put the customer first. We are a builder of business relationships with our customers and we offer professional responsibility for high achievement. We encourage our employees to contribute to our company’s growth. Our customer service is unprecedented.
Come and see for yourself! If you can’t come and see for yourself, go to our website at http://keywestford.com/inventory/ and snap a picture of the QR code on the web page for a virtual Key West Ford experience.