They were great. They did everything in their power to help us. They really know there stuff. They took the time to explain everything and answer all if our questions. They really want to make that we got everything we needed and more.
Honest and Trustworthy Dealership
There were a few hiccups that came along with our purchase of a pre-owned vehicle but I was impressed with how much effort was taken to remedy the situation and make sure we were feeling great about our purchase. The dealership really went above and beyond to get us in a vehicle that was safe and good quality!
Jeff was very attentive both on-site and through follow-up calls, addressing concerns, and doing everything in his power to remedy the situation. I would highly recommend working with Jeff who was easy going, enthusiastic, and kept the process very simple.
In the end, we are very happy with our new (to us!) vehicle and I'm glad we went through this journey with Key West Ford and Jeff.
This was one of the best experiences I have had at a dealership. Thanks to Jag, Nick, and Mike for their help getting me into a great vehicle.
Got my dream car with a very good deal
One of my best experience ever, staff is so kind , also deals are awesome. They helps me a lot to get my dream car within my budget. Big thanks to peter olson.
Honest and a pleasure to wok with.
I bought a used truck which needed a bit of service. Key West Ford did not hesitate to insure the truck lived up to what they promised.
Efficient and Courteous!
I moved to Vancouver from Toronto and was in need of a truck. Pete was able to source one that I was looking for from Alberta and had it delivered quickly and was very communicative in terms of delivery status throughout. He was even kind enough to send me some recommendations for places to go around New West with me being new to the area. Thanks Pete!
Hard working and helpful staff
All of the staff at the dealership were very friendly and helpful during my time there. I enjoyed test driving a few of the vehicles available. The dealership is currently under construction which lead to some problems getting a hold of the vehicle I was looking for but my salesman eventually got a hold of it after a long day. All of the issues I had with the new vehicle I purchased were dealt with promptly and professionally.
Was looking to trade in my vehicle and found a mustang I really wanted. Staff worked with me to find an outcome that was a win-win for both parties. Would definitely reccomend.
After a hiccup yesterday, my hubby and I purchased a 2018 ford escape and couldn't be happier! Peter Olson was very helpful in getting us what we needed and from his history of selling vehicles, it was nice to be able to put our full trust in him and know that he was efficient! The financing manager and insurance broker that we dealt with, were also very fast and efficient in getting the job done!
Latest Ford News For Vancouver And New Westminster B.C. Drivers
(Posted on Mar 8, 2011 at 02:59PM by Steven Arsenault)
We mean it when we say strong customer service. There is no appointment and no wait. Why would we display such a force of advertising? It is for customers who want Exclusive commercial service bays and the best technicians. Customers get complimentary vehicle pick-up and drop-off and same model loaners if you want them. How about the inclusion of free wash and service detail? We offer this. This is starting to sound nice.
We offer cash rebates towards modifications and up-fits as a driving incentive. We are interested in customer satisfaction at a premium level. A major live digital campaign is being launched to accentuate the huge selection of cars, trucks and SUVs in Western Canada. Key West is a dealership taking sales and presenting deals on a whole new level that you can even experience through any smartphone as well as any computer. Our selection is diverse and unique.
For example, the 2011 ROUSH 5XR is found only at Key West Ford. What an addition to our selection! There are only 150 of these model cars available. Key West Ford has already sold four of them. Our highly advanced social media platform enables us to step up service to a new level. Key West Ford offers a level of customer satisfaction that cannot be rivaled.
We sell an unprecedented line-up of Ford vehicles, both used and new and we put the customer first. We are a builder of business relationships with our customers and we offer professional responsibility for high achievement. We encourage our employees to contribute to our company’s growth. Our customer service is unprecedented.
Come and see for yourself! If you can’t come and see for yourself, go to our website at http://keywestford.com/inventory/ and snap a picture of the QR code on the web page for a virtual Key West Ford experience.