Great no pressure sales advice and service. Very impressed with the whole sales experience and the car we purchased. The whole experience was excellent from initial enquiry to driving the vehicle away
Very friendly and helpful
Had an awesome experience at key west ford they were very helpful and friendly. They helped me walk out with a brand new car that I couldn't be happier with
Key West Ford
Very professional, all the Key West individuals were pleasant to deal with and at the same time were all business. Paperwork was quick and painless. Good experience
Excellent sales team, Jeremy was friendly,helpful definitely a great car buying experience. Will recommend Jeremy to friends and family. My second vehicle purchase at Key West, great dealership.
Buying a Ford.
It was a very pleasant experience dealing with Phil, Ivan, and Michelle. There was no pressure tactics and it was a comfortable atmosphere. How they got me into a Ford after I've been a GMC/Chvy my whole life says something about their character and professionalism. Thoroughly enjoying my Ford F150. Thank you.
Helpful, I didn't feel pushed. They knew my budget and stuck to it. Robert was excellent. I love their warranty on used cars. They stuck by their word.
My salesman was Robert Klaus,he was always helpful from when I first phoned him about the add in the paper to when I picked up my new truck.The finance guy was great,Nicholas Terezakis he wasn't trying push anything extra and was very helpful even though the 599 they charge for paperwork is a little steep.The reason I gave the dealership a 3 star rating was I found the management pushy ,I guess that is the way they become no. one in sales.Wes the sales manager also didn't fulfil his promise of giving my accessories for my truck at dealers cost which was promised,only gave 10% off retail , not much of a savings .Also when I picked up the truck we found some scratches on it,they promised to fix it but it still means coming back on my time.
Dealing with Robert as my salesperson was a relief, the high pressure you would expect was non existent, and everything was presented to my wife and I very friendly and professional. All my questions were pretty much being answered before I asked them, There were a few concerns about the pre-owned vehicle I was about to purchase and all those concerns were taken care of, no questions asked...most excellent experience with a big dealership for my wife and I, I would highly recommend seeking out Mr. Klaus for his above and beyond customer service...Thanx Key West Ford !
Robert helped me decide which model best fit my needs and took the time to test drive a couple of cars. Overall, it was a relaxed and professional experience.
Key West Ford Committed to Combating Childhood Hunger.
Community service shapes us - with every day yielding new chances to aid those in need and help strengthen the city we love. We believe that it’s both our responsibility and our privilege to give back to New Westminster; and the We Scare Hunger event allows us to assist those who are most deserving.
We Scare Hunger is an annual event (launched by the WE Charity). It’s meant to counter the effects of childhood hunger - with North Americans donating their time, non-perishables, and spare dollars to local food banks. Each of these donations will then provide boys and girls with the nutrition they need, bolstering each community through goodwill.
This event proves a vital one - which is why Key West Ford calls upon our customers to participate. We ask that you all bring food items (including canned vegetables, whole-grain pasta, canned fruits, and whole-grain cereals) to our dealership, providing hope to New Westminster boys and girls.
You can also donate online via our Go Fund Me Campaign.
Food Donations: Please bring all food donations to our showroom by 9 am on October 31st.
Financial Donations: Please bring all financial donations to our showroom by 9 am on October 31st.
Every item offered will help to combat hunger in our city and improve the quality of life for many families. We urge all B.C. residents to participate in this event and are grateful for all donations.