I am a repeat customer at Key West Ford. I traded in the vehicle that I had previously purchased at Key West Ford for a pre-owned 2018 Ford Flex. I had such a great experience with Sales Representative Jag Dhillon with my last purchase at Key West Ford that I contacted him again when I needed to trade in that vehicle. As before, the purchasing experience at Key West Ford was low stress and comfortable, and I also got a great deal. Key West Ford had the exact vehicle I wanted, probably because they are such a high volume dealer and have so many vehicles in stock. Compared to other dealerships I have dealt with over the years, Key West is the best. Jag Dhillon is a pleasure to work with and Michelle Kellough and Ivan Matulik are also very professional. All in all, very happy with my purchase and the buying experience.
B and B
We are very happy with the service and support we have received from Robert. We had a lot of questions and needed some extra support with our new Mustang, and Robert was patient, knowledgeable, and efficient, doing whatever it took to make up happy. The whole team at Key West, including Nicholas Terezakis who handled our warranty purchases, have been great to deal with.
We were in good hands. Thanks everyone!
Great customer service. Every single person who was involved in our new car purchase did a top notch job. Super professional and friendly team.Highly recommended this dealership. Allen was helping us to get the best deal possible on our purchase. Thank you again for all the help
I had a very good experience dealing with everyone involved at Key West Ford and would recommend them. They were very professional and made the whole process enjoyable!
My second deal with them.Excellent customer service.Very professional.They took care of everything.Even for finance not a single issue.Thamk you again guys.Enjoying my new ride😉
Disappointed. Shocked this is a Ford dealership
Very disappointed,my sons first experience purchasing a new vehicle. Had I known how poor this dealership is I would’ve have convinced him to buy somewhere else. Do not buy from this dealership or this sales manager. Doesn’t care about your complaints. Word of advice test drive at this lot but order and buy from another dealership. You’ll get treated better
Above & Beyond
This fellow is one of a kind. In all my life I’ve never had a good experience at a car dealership until I went to Key West Ford. What an amazing group of people. My focus titanium(2017) is the second purchase that I’ve made off Michael both experiences were something to write home about.
Whether you’re in the market for a Ford or any other kind of vehicle please do yourself a favour and check out the great people at Key West Ford.
Helped me find the car I want
This is my first car purchase. When I came to here, I didn't have a clear idea on what car I shall buy. Allan showed me around on several probable ways to buy my first car. The next day, he also found another car that suit my current need.
As I am new to Canada, there are a lot of differences on law, rules and regulations from the country I was in. Allan provided useful information on all of them and helped me get to a purchase solution that can fit into my short term and long term plan.
Now I have used the car for some time and everything seems good :)
2017 F150 supercrew
Great pricing, very helpful. I'm from out of town and was on a tight schedule. Jag and the rest of the folks at key west were sensitive to my time constraints and had my truck ready for delivery with no hiccups.
(Posted on Nov 30, 2017 at 07:22AM by Michelle Bogle)
If you are in need of a safe and highly capable midsize SUV, consider test driving a 2015 Edge Titanium from Key West Ford in New Westminster, B.C. This vehicle features many sophisticated safety systems, which have earned the Edge a coveted Top Safety Pick Award from the Insurance Institute for Highway Safety (IIHS).
During the test, the 2015 Edge was subjected to a punishing small-overlap front crash evaluation, which simulates a car hitting a narrow object, like a utility pole. It faired exceptionally well with only 5 inches of intrusion into the passenger side, earning the SUV an “Acceptable” score. The Edge also received "Good" ratings in the moderate-overlap frontal and side crashes, as well as in roof-strength and head-restraint evaluations. This is all due to Ford’s enhanced engineering, which includes toughened door hinges on 2015 models.
Aside from its manufacturing, the Edge also offers an impressive list of standard and optional high-tech safety features, which are designed to help you avoid a collision in the first place. This includes AdvanceTrac with Roll Stability Control, BLIS (Blind Spot Information System) with cross-traffic alert, Ford’s Lane-Keeping System, enhanced active park assist with side parking sensors, front 180° camera with washer, and HID headlamps with auto high beams. It truly is a sophisticated vehicle, featuring the most advanced systems to keep you and your family safe on the road.