It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Excellent customer service!
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
very good service
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
Key West purchase
The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
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(Posted on Dec 9, 2016 at 08:00PM by Michelle Bogle)
If you have a child in a sport or extra-curricular activity, like soccer, hockey, music or dance lessons, you know that you spend a great deal of time in your car. In fact, for many families in New Westminster, their vehicle is an extension of their home. That’s why we see so many parents (with their kids in tow) checking out our dealership’s inventory of preowned vehicles. And, one SUV continues to be a favourite with this target market – the Ford Explorer.
Truthfully, we’re not surprised because it really is a fantastic option for families on the go – and Kiplinger agrees. It named the 2014 Explorer the Best Vehicle for Soccer Moms and Dads!
Here’s what they loved about this SUV:
When you have children, carpooling is a way of life. The Explorer makes it possible by providing seating for up to seven passengers with a comfortable and easy-to-access third row.
When the third row is not in use, the 50/50 fold down seats can accommodate a lot of cargo – everything from hockey gear to kids’ bikes and large musical instruments. But, if you need the third row for passengers, don’t sweat it – the trunk offers 21 cubic feet of cargo space.
The 2014 Ford Explorer was designed with comfort in mind. It offers enough space for passengers to spread out without feeling too cramped. Plus, the driver’s side includes options, like heated and power seats, for the ultimate in luxurious comfort.
When you have a family, safety is obviously a top priority. With the Ford Explorer, you can drive with added peace of mind knowing that your precious cargo is protected by many key safety features, such as Roll Stability Control with AdvanceTrac, Curve Control and full side-curtain airbags.
If you've never had the opportunity to get behind the wheel of an Explorer, then you’ll want to pay us a visit at Key West Ford. Our preowned inventory has a number of quality used SUVs in stock, awaiting your next test drive.