It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Excellent customer service!
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
very good service
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
Key West purchase
The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
used autos bc, used autos vancouver bc, Used Cars & Vehicle News at Key West Ford, Vancouver, British Columbia The mainlands Lar
(Posted on Oct 27, 2017 at 05:00AM by Michelle Bogle)
In the Lower Mainland, we don’t experience flooding like other parts of the world, but that doesn’t mean that flood-damaged vehicles don’t make their way onto used car lots.
As a smart consumer, you need to be aware of waterlogged cars and trucks, so you avoid expensive electrical, engine or body repairs down the road.
Need to know what signs to look for? Here’s a checklist with tips from the experts at Consumer Reports:
1.Inspect carpets: if they are musty, have caked-on mud, show signs of being saturated with water or have been replaced with brand new carpets, this may be a red flag.
2.Inspect seat-mounting screws: if they have been removed or replaced, this could mean that the seats were taken out to dry the interior of the vehicle.
3.Inspect lights: if the vehicle was submerged in water, the lens or reflectors may show visible water lines.
4.Inspect difficult-to-clean places: left-behind waterborne mud, debris and other particles could show signs of flood damage, including in the engine compartment.
5.Inspect unpainted heads of exposed screws under the dashboard: if you see rust, this could mean that the vehicle was exposed to water.
6.Inspect rubber drain plugs: these are located throughout the vehicle to drain standing water; if they’ve been removed or replaced, it could mean that the car has experienced flood damage.
7.Inspect the vehicle history report: this will provide you with relevant and important history about a vehicle, including accidents, registration details and liens.
Remember: the best place to buy a preowned vehicle is from a reputable dealership with great reviews, a strong track record of customer service and a consumer protection plan in place, like our Buy with Confidence Program.
To learn more, contact us at Key West Ford today or stop by our dealership at 301 Stewardson Way in New Westminster, B.C. We currently have a huge inventory of used vehicles in all makes and models awaiting your next test drive.