The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
Painless car purchase
Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance to make a deal. There was no pressure at any point along the way. I have bought cars before and often came away feeling somehow fleeced....NOT the case here.
Jag was very professional and knowledgeable.
Jag was very professional. He listened to what i wanted and helped me find my new suv. He answered all my questions in a manner i could understand. It was stress free . Thank you
Genuine service, great people
I was looking for a used car with a tight budget and found the ad from Key West Ford online. I called the place and Robert answered. He gave me basic information about the car and sent me all the documents (car proof etc.) via email within 5 minutes. I booked a test drive and I brought a mechanic friend with me so he can check the car for me. My mechanic friend threw tons of questions regarding the car and Robert was able to answer all which showed how knowledgeable he was. Everything looked good and the car was in good condition but the price was still a bit over my budget. However, Robert really tried his best so I can get the car within my budget. Robert and a sales manager, Wes were very genuine and professional. I got the car I wanted for a very good deal. My experience there was amazing and I will absolutely recommend this place!!
(Posted on Mar 26, 2018 at 06:19PM by Michelle Bogle)
Are the Lower Mainland’s muddy trails calling your name? Or perhaps you are gearing up for your annual fishing trip and you need something a bit more rugged than your two-door coupe?
If so, consider this 2006 Escape XLT with AWD from Key West Ford. Priced at just $9,500, this well-equipped compact SUV is an affordable and capable option to explore B.C.
• Odometer: 123,553 km
• Engine: 3.0-liter V6
• Transmission: Automatic
• Drive Train: AWD
• Horsepower: 200 at 6000 rpm
• Net Torque: 193 lb-ft at 4850 rpm
• EPA Mileage Est. (City/Hwy): 17/21 mpg
Standard on this model are four-wheel anti-lock brakes and a Tire Pressure Monitoring System, as well as 16-inch alloy wheels, six-way power driver’s seat and a four-way manual passenger’s seat. Power accessories are also included throughout the vehicle, such as power steering, door locks, mirrors and remote keyless entry. For a dose of fresh air as you take to the trails, there is a sunroof to be enjoyed on this XLT trim.
And don’t forget: every used car purchase includes our Buy with Confidence Program, which provides you with a no charge six-month warranty*, CarProof report and full vehicle disclosure, and a 30-day/2000 km exchange policy**.
Ready for your spring test drive? Contact us at Key West Ford in New Westminster, B.C. to schedule an appointment.
* No charge six-month warranty is only applicable if Factory Powertrain Warranty has expired.
** 30-day/2000 km exchange policy begins from the date of vehicle purchase.