The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
Painless car purchase
Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance to make a deal. There was no pressure at any point along the way. I have bought cars before and often came away feeling somehow fleeced....NOT the case here.
Jag was very professional and knowledgeable.
Jag was very professional. He listened to what i wanted and helped me find my new suv. He answered all my questions in a manner i could understand. It was stress free . Thank you
Genuine service, great people
I was looking for a used car with a tight budget and found the ad from Key West Ford online. I called the place and Robert answered. He gave me basic information about the car and sent me all the documents (car proof etc.) via email within 5 minutes. I booked a test drive and I brought a mechanic friend with me so he can check the car for me. My mechanic friend threw tons of questions regarding the car and Robert was able to answer all which showed how knowledgeable he was. Everything looked good and the car was in good condition but the price was still a bit over my budget. However, Robert really tried his best so I can get the car within my budget. Robert and a sales manager, Wes were very genuine and professional. I got the car I wanted for a very good deal. My experience there was amazing and I will absolutely recommend this place!!
(Posted on Oct 31, 2017 at 08:47PM by Michelle Bogle)
If you're after a reasonably sized SUV that gets good gas mileage, has room for five passengers, but also has some attitude, a preowned 2012 GMC Terrain SLE-2 AWD deserves a spot on your shopping list.
Listed for just $13,500, this five-year-old vehicle comes very well-equipped with many key features that are in high-demand with B.C. drivers.
The 2012 Terrain runs on a standard 2.4-litre in-line four-cylinder engine with six-speed transmission, which outputs 182 horsepower, 172 lb-ft of torque, and an EPA rating of 20 MPG in the city or 29 MPG on the highway (when in AWD). The exterior also boasts 17” wheels and a rearview camera for easy maneuvering in busy parking lots.
Inside, we know you’ll appreciate the convenient USB port, six airbags, satellite radio, OnStar, and a sliding rear seat that can move nearly 8” forward or backwards for customized legroom. There’s also mood-setting ambient lighting and GMC’s Active Noise Cancellation technology for a comfortable and quiet cabin.
Best of all, this preowned SUV comes with Key West Ford’s Buy with Confidence Program, which includes a no charge six-month warranty, CarProof report and full vehicle disclosure, and a 30-day/2000 km exchange policy for your peace of mind.
To learn more about test driving this 2012 GMC Terrain, contact our dealership today to book an appointment. But, hurry, with prices like these, this SUV won't last!
Want to see other great used vehicles under $15K? Click here to view our preowned inventory or visit us at 301 Stewardson Way in New Westminster, B.C.