I came to Key West Ford to browse the used vehicle inventory with no real intent to buy. Robert Klaus was my salesman,he was honest about the cars conditions, made my daughter and myself fell comfortable and i never felt pressure to buy. Robert and the staff renewed my faith in the dealership experience.
The people I dealt with here Jeremy, Calvin and Amanda were easy and excellent and extremely helpful and friendly and accommodating . This was my second purchase from this dealership and I would recommend it to anyone.
Excellent experience purchasing our first new vehicle
My spouse and I actually came to Key West Ford without the intention of buying a vehicle. Although we were shopping around for vehicles that day, we had visited another dealership earlier and found a vehicle we liked. We basically came to Ford to kill some time and take a quick look at their vehicle selection. We had owned two used Ford Focus' in the past and had been very happy with them so thought it couldn't hurt to look.
Well, we had barely reached the parking lot when Robert swooped in and introduced himself. He asked us what we were looking for and when we mentioned the numbers given to us for the vehicle at the other dealership, all he said was, "I can do better than that."
Long story short, he did much better. Because we knew we were car shopping that day, my spouse and I had mentally prepared ourselves for the typical, sometimes aggressive car salesperson speeches. This wasn't the case with the folks at Ford. Robert was incredibly patient, honest, and respectful. He showed enthusiasm and a willingness to please.
The entire process was smooth and stress-free. From test-driving multiple vehicles and picking the right one for our needs with Robert, to talking numbers with Nicholas, we couldn't have been more impressed. One small gesture that was incredibly appreciated, was when Ivan came to personally shake our hands and thank us for our business.
Key West Ford won us over. I have even called the dealership we visited earlier that day to give them some instruction on how to provide solid customer service, using Key West as an example. We're happy to give our business to Key West Ford, and even more happy that buying our first brand new vehicle was such a seamless and exciting experience.
Thank you to everyone at Key West!
2008 Edge Purchase
Robert Antoniak worked with us to get our deal done! He is very personable and was fair. Great customer service and we were well taken care of. Would definitely come here again.
What a great experience!
I just purchased a new car from Key West Ford. My experince at the dealership was beyond expectations. Robert has a great personality, easy to talk to, he's very knowledgeable and his people skills are outstanding! Thank you Robert for all your help and for making this process so smooth and enjoyable. Hope to do business with you and Key West Ford again! Marian.
Great team at Used car department!
I bought a couple of cars from Chris, Prash and their team at the Pre-owned dept. these guys are a great team. They are very nice, knowlegable and has picked the right cars for my wife and for myself.
Service personnel named Tony has been very helpfull aswell. No problem here. Great people! Key West Ford is the best dealer I've experience so far.
2015 Ford Mustang
My second car now from Key West...Jag, Amanda and the team at Key West Ford went the extra mile to get me a great deal! Thanks Jag!
Salesman was polite, not pushy at all and found us the right vehicle right away.
Inventory was huge and sales and finance staff very helpful
The amazing experience of buying a car at Key West Ford
I received the best service that I have ever got in purchasing a car from a dealership! Jag and Jeffery helped me get into my first brand new car! I wish to thank both of them for the amazing service they provided me on the day of my purchase. I've been driving used cars for the past 7 years and due to the support and guidance from both Jeffery and Jag at Key West Ford in New West I was able to score my first brand new car!
I highly recommend either meeting with Jag or Jeffery if you head down to Key West Ford in New West. They do not dessapoint and will make sure you get into the perfect car, and they will go above and beyond to make sure you pick out the right car for you.
The process was quick and easy and was made extremely memorable and fun by both Jag and Jeffery.
I intend on maintaining my relationship with both Jag and Jeffery and I hope to see them soon down the road again for my next purchase. I stand by their work and I will gladly recommend them to any one.
Check Out The 2017 Ford Mustang RTR - Watch the 2017 Mustang RTR in action! #fordmustan #vaughngittinjr #chelseadenofa http://bit.ly/2mQZicR 3 hours ago
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Standout styling, class-leading fuel economy and a robust technology package are three reasons to include a preowned 2013 Ford Escape on your small-SUV shopping list. But, did you also know that it’s well-equipped from the base level, offering many standard features that other competitive makes charge extra for? Click here for more! #KeyWestFord #fordescape #usedescape #vancouverbc http://bit.ly/2nuHxgA 15 hours ago
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Nowadays, consumers are more enviro-conscious than ever before, as they actively seek ways to reduce their carbon footprint, find sustainable solutions and help the environment. This includes purchasing “Made in Canada” clothing and eating a “100-kilometre diet” of the freshest and local foods, to even the kind of car they wish to drive. Like the 2016 Ford Focus Electric – it’s a preferred choice for those wanting a zero emissions, plug-in vehicle. Click here to learn why! #focuselectric #usedfocuselectric #2016focus #keywestford #vancouverbc http://bit.ly/2ocBI7l 28 Mar
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Beginning your search online for a used car or truck is the norm nowadays. It’s a great way to see how far your dollar can stretch and what types of features and options you can get within your budget. But, you can only do so much research online. At some point, you have to get off your couch to experience your favourite preowned prospects in person. And, when you do, you’ll want to be sure that you give the vehicle a thorough inspection to ensure that you don’t inherit someone else’s problem. Not sure what to look out for? Click here for some tips! #keywestford #vancouverbc http://bit.ly/2nnYgSH 27 Mar
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Spring has finally sprung across the Lower Mainland! With another long and dark winter behind us, it’s time to start thinking ahead to sunnier days, warmer temperatures and all of the adventures that one can handle. It’s also an ideal time of year to consider a new-to-you vehicle. Enter the 2016 Edge. As one of Ford’s best-selling SUVs, it’s a popular option for families, both big and small, thanks to its driver assist features and impressive fuel economy. #fordedge #2016edge #vancouverbc http://bit.ly/2nVK7P8 26 Mar
Are you on the hunt for a preowned vehicle that offers minivan-like room, but is not actually a minivan? To some, this might sound like an odd request, but for today’s modern family, it’s a common criterion. They want the spacious interior that a minivan offers, but without the traditional look of a minivan, which often lacks style and screams “soccer mom” from the carpool line. If you can relate, you’ll want to test drive a preowned 2016 Flex at Key West Ford in New Westminster, B.C. #fordflex #2016flex #vancouverbc http://bit.ly/2nTnj2u 26 Mar