From the second I pulled into the parking lot the experience started... I was greeted as soon as I exit my vehicle and was shown vehicles that I was interested in... Customer Service is key for me and when I didn't received it to my standards at another dealership which was closer to home, I decided to try Key West Ford... I am happy to say that I made a smart decision and needless to say I left with a new vehicle that I'm very happy with... If you are looking for a new vehicle I highly recommend Key West Ford...
Organized and Quick
Second time buying a new truck with the guys at Key West Ford. I'm a busy person and they worked hard while I was unavailable to finalize my truck purchase. Peter Olson worked especially hard for me and I received what I asked for. Thank you!
The salesman was nice
I was so pleased with my experience here. I had my kids with me and it could have been worse. Arash was lovely to deal with. I didn’t feel like the manager really got us.
Great Better then before. Keep the good work up.
It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Excellent customer service!
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
very good service
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
Key West purchase
The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
Car Service and Maintenance Tips For Vancouver B.C. Drivers
Excellence is not simply a motto, as if proclaiming the word suffices for anything more than self-congratulation. Rather, excellence is proof of something: the ability to approach a situation with the expertise necessary to succeed. Think about that point, the difference between accomplishing something and doing the same job with absolute professionalism. The latter is the guiding principle for the master technicians at Key West Ford. These experts have the experience - and the training in 8 specialized categories - to call themselves the best in their field. And, of the 78 master technicians in all of British Columbia, 7 of them are in one place: Key West Ford.
The dealership also includes 6 senior technicians who have completed four of these 8 specialized categories. In total, Key West Ford has 20 technicians (including apprentices) with the ability to properly - and efficiently - repair various vehicles. Call it the Key West Ford Way of Doing a Business: a sale is not one-time opportunity to exchange pleasantries and garner new business. No, a sale is a responsibility - a duty accepted by Key West Ford - to honor a moral agreement: to make sure a vehicle operates without any problems.
The technicians at Key West Ford are the embodiment of this oath. They approach their work with enthusiasm and wisdom, because consumers deserve the very best service.