I am a repeat customer at Key West Ford. I traded in the vehicle that I had previously purchased at Key West Ford for a pre-owned 2018 Ford Flex. I had such a great experience with Sales Representative Jag Dhillon with my last purchase at Key West Ford that I contacted him again when I needed to trade in that vehicle. As before, the purchasing experience at Key West Ford was low stress and comfortable, and I also got a great deal. Key West Ford had the exact vehicle I wanted, probably because they are such a high volume dealer and have so many vehicles in stock. Compared to other dealerships I have dealt with over the years, Key West is the best. Jag Dhillon is a pleasure to work with and Michelle Kellough and Ivan Matulik are also very professional. All in all, very happy with my purchase and the buying experience.
B and B
We are very happy with the service and support we have received from Robert. We had a lot of questions and needed some extra support with our new Mustang, and Robert was patient, knowledgeable, and efficient, doing whatever it took to make up happy. The whole team at Key West, including Nicholas Terezakis who handled our warranty purchases, have been great to deal with.
We were in good hands. Thanks everyone!
Great customer service. Every single person who was involved in our new car purchase did a top notch job. Super professional and friendly team.Highly recommended this dealership. Allen was helping us to get the best deal possible on our purchase. Thank you again for all the help
I had a very good experience dealing with everyone involved at Key West Ford and would recommend them. They were very professional and made the whole process enjoyable!
My second deal with them.Excellent customer service.Very professional.They took care of everything.Even for finance not a single issue.Thamk you again guys.Enjoying my new ride😉
Disappointed. Shocked this is a Ford dealership
Very disappointed,my sons first experience purchasing a new vehicle. Had I known how poor this dealership is I would’ve have convinced him to buy somewhere else. Do not buy from this dealership or this sales manager. Doesn’t care about your complaints. Word of advice test drive at this lot but order and buy from another dealership. You’ll get treated better
Above & Beyond
This fellow is one of a kind. In all my life I’ve never had a good experience at a car dealership until I went to Key West Ford. What an amazing group of people. My focus titanium(2017) is the second purchase that I’ve made off Michael both experiences were something to write home about.
Whether you’re in the market for a Ford or any other kind of vehicle please do yourself a favour and check out the great people at Key West Ford.
Helped me find the car I want
This is my first car purchase. When I came to here, I didn't have a clear idea on what car I shall buy. Allan showed me around on several probable ways to buy my first car. The next day, he also found another car that suit my current need.
As I am new to Canada, there are a lot of differences on law, rules and regulations from the country I was in. Allan provided useful information on all of them and helped me get to a purchase solution that can fit into my short term and long term plan.
Now I have used the car for some time and everything seems good :)
2017 F150 supercrew
Great pricing, very helpful. I'm from out of town and was on a tight schedule. Jag and the rest of the folks at key west were sensitive to my time constraints and had my truck ready for delivery with no hiccups.
(Posted on Dec 23, 2017 at 02:09PM by Michelle Bogle)
It happens to every driver at least once in their lifetime – a cracked windshield. In some cases, many car owners default to the cheapest replacement option, while others ignore the break altogether.
Both scenarios are not recommended, as a properly installed and functioning windshield is a vital safety feature on a vehicle. Not only does it protect you from road debris and weather, but it also adds strength in a crash situation and minimizes occupant ejection.
The bottom line: this is a repair where corners should not be cut. Here are some tips to keep in mind:
Have a qualified Technician complete the windshield replacement
An incorrectly installed windshield could pop out in an accident, allowing the roof to cave in and crush the vehicle's occupants. Likewise, when the front airbags deploy, they exert a great deal of force on the windshield, causing the glass to blow out if not firmly glued in place.
Always choose an Original Equipment replacement windshield
While an OE windshield will cost you more than an aftermarket one, you’re better off paying the slightly higher material cost. After all, OE parts are designed with your Ford in mind and engineered for the best quality, fit and durability.
Fix rock chips as soon as they happen
If your windshield isn’t cracked, but has rock chips from road debris hitting the glass, have those defects repaired right away. Over time, rain washes dirt into the cracks, making it harder to seal. They can also grow in size and cause a larger crack if not fixed immediately.
Do you have a windshield that needs replacing? If so, contact our Service Department at Key West Ford to speak with an advisor. We can price out the repair for you and book your Ford in for an appointment, so that your windshield is replaced in time for the New Year.