The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
Painless car purchase
Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance to make a deal. There was no pressure at any point along the way. I have bought cars before and often came away feeling somehow fleeced....NOT the case here.
Jag was very professional and knowledgeable.
Jag was very professional. He listened to what i wanted and helped me find my new suv. He answered all my questions in a manner i could understand. It was stress free . Thank you
Genuine service, great people
I was looking for a used car with a tight budget and found the ad from Key West Ford online. I called the place and Robert answered. He gave me basic information about the car and sent me all the documents (car proof etc.) via email within 5 minutes. I booked a test drive and I brought a mechanic friend with me so he can check the car for me. My mechanic friend threw tons of questions regarding the car and Robert was able to answer all which showed how knowledgeable he was. Everything looked good and the car was in good condition but the price was still a bit over my budget. However, Robert really tried his best so I can get the car within my budget. Robert and a sales manager, Wes were very genuine and professional. I got the car I wanted for a very good deal. My experience there was amazing and I will absolutely recommend this place!!
Key West service department for all of your car, truck or suv warranty or service needs, suv warranty ford bc canada, ford warra
(Posted on Sep 29, 2017 at 05:00AM by Michelle Bogle)
Fall has finally arrived in New Westminster, B.C. and with it comes the promise of autumn hikes amongst the changing leaves, Thanksgiving road trips across the Lower Mainland, trick or treaters combing the streets of Vancouver, and many other fun festivities to ring in the new season.
It sure is an exciting time – and a busy one too! Before your schedule fills up with social commitments, consider booking an oil change at Key West Ford.
After all, a regular oil change is a very important part of proper car maintenance, but many drivers fail to keep up with this service. And the problem with missed or skipped oil changes is that it can decrease your vehicle’s performance, or worse – it can lead to engine damage, which is very expensive to repair.
Your Ford Owner’s Guide will outline the recommended service intervals for your particular make and model of vehicle. But, remember: if are an “extreme driver” (meaning you often drive in dusty or hot climates, stop-and-go traffic, or haul heavy loads), you’ll need to space your oil changes closer together. Better yet, if your Ford is equipped with an Intelligent Oil-Life Monitor (IOLM), it’ll alert you to your next required oil change, taking the guesswork out of this important service.
To learn more about your maintenance intervals or to schedule your next service appointment, contact Key West Ford today to speak with an advisor. Our factory-trained Technicians will get your car or truck in tip-top shape so you can enjoy autumn to its fullest!