Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
Painless car purchase
Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance to make a deal. There was no pressure at any point along the way. I have bought cars before and often came away feeling somehow fleeced....NOT the case here.
Jag was very professional and knowledgeable.
Jag was very professional. He listened to what i wanted and helped me find my new suv. He answered all my questions in a manner i could understand. It was stress free . Thank you
Genuine service, great people
I was looking for a used car with a tight budget and found the ad from Key West Ford online. I called the place and Robert answered. He gave me basic information about the car and sent me all the documents (car proof etc.) via email within 5 minutes. I booked a test drive and I brought a mechanic friend with me so he can check the car for me. My mechanic friend threw tons of questions regarding the car and Robert was able to answer all which showed how knowledgeable he was. Everything looked good and the car was in good condition but the price was still a bit over my budget. However, Robert really tried his best so I can get the car within my budget. Robert and a sales manager, Wes were very genuine and professional. I got the car I wanted for a very good deal. My experience there was amazing and I will absolutely recommend this place!!
Greatest Apple Pie Ever
This a great place to buy a car they were very warm and welcoming I would recommend buying a car from them again people at this dealership help you in many different ways they go out of their way to make sure that you get the best deal ever
Key West service department for all of your car, truck or suv warranty or service needs, suv warranty ford bc canada, ford warra
(Posted on Jun 30, 2017 at 05:04PM by Michelle Bogle)
As the mercury climbs, the hot temps of summer can amplify the effects of daily driving on your Ford car or truck. Rather than risk a heat-related breakdown or an unexpected repair, here are some summer car care tips to remember:
Keep Your Engine Cool
High outdoor temperatures can cause your engine to overheat, so it’s no wonder that overheated motors are the main cause of summer breakdowns. That’s why it’s key to watch your Ford’s coolant levels and to top them up as needed.
Get Your A/C Inspected
While it’s essential to keep your engine cool, it’s also important to keep the interior of your vehicle at a comfortable temperature. Rather than risk your A/C failing on the hottest day of summer, get it inspected in late spring to ensure that it’s in top working condition for the warmer months.
Replace Your Windshield Wipers
Your windshield wipers should be replaced every six months – usually at the beginning of winter and the beginning of summer. If you skip this easy and inexpensive maintenance item, you severely decrease your visibility on the roads, which is also a safety concern. Rather, swap out your blades for a fresh set and top up your washer fluid as well – it takes just a few minutes of your time!
Up Your Oil Change Frequency
If you have long road trips on the summer bucket list, plans to tow a boat or trailer, or know that you’ll be taking shorter car rides in greater frequency, you need to up your oil change frequency according to your vehicle’s elevated maintenance schedule. Not sure what that looks like? Our Service Advisors can advise you of the preferred intervals.
Check Your Tire Pressure
As temperatures rise, your tires are at a greater risk for a blowout. This makes monitoring pressure levels critical in the summer months. Most Fords are equipped with TPMS, which monitors the pressure for you, but it’s also smart to manually check your tire pressure once a month using a traditional tire gauge.
Get road trip ready! To book your summer maintenance appointment, contact our Service Department today or stop by Key West Ford in New Westminster, B.C. to speak with an advisor.