We are very happy with the service and support we have received from Robert. We had a lot of questions and needed some extra support with our new Mustang, and Robert was patient, knowledgeable, and efficient, doing whatever it took to make up happy. The whole team at Key West, including Nicholas Terezakis who handled our warranty purchases, have been great to deal with.
We were in good hands. Thanks everyone!
Great customer service. Every single person who was involved in our new car purchase did a top notch job. Super professional and friendly team.Highly recommended this dealership. Allen was helping us to get the best deal possible on our purchase. Thank you again for all the help
I had a very good experience dealing with everyone involved at Key West Ford and would recommend them. They were very professional and made the whole process enjoyable!
My second deal with them.Excellent customer service.Very professional.They took care of everything.Even for finance not a single issue.Thamk you again guys.Enjoying my new ride😉
Above & Beyond
This fellow is one of a kind. In all my life I’ve never had a good experience at a car dealership until I went to Key West Ford. What an amazing group of people. My focus titanium(2017) is the second purchase that I’ve made off Michael both experiences were something to write home about.
Whether you’re in the market for a Ford or any other kind of vehicle please do yourself a favour and check out the great people at Key West Ford.
Helped me find the car I want
This is my first car purchase. When I came to here, I didn't have a clear idea on what car I shall buy. Allan showed me around on several probable ways to buy my first car. The next day, he also found another car that suit my current need.
As I am new to Canada, there are a lot of differences on law, rules and regulations from the country I was in. Allan provided useful information on all of them and helped me get to a purchase solution that can fit into my short term and long term plan.
Now I have used the car for some time and everything seems good :)
2017 F150 supercrew
Great pricing, very helpful. I'm from out of town and was on a tight schedule. Jag and the rest of the folks at key west were sensitive to my time constraints and had my truck ready for delivery with no hiccups.
We had a small car budget in mind and after talking it over and trying various model we settled for something newer than expected without breaking the bank.
Very happy with my purchase and recommend to anyone looking for a used or new car to start at key West Ford.
Great experience buying my 1st Ford
I knew I wanted an Escape and had been shopping online for a few months. I found the vehicle I wanted and made an appointment for a test drive. It happened to be a Key West Ford. I made the appointment online and Jag reached out to me very quickly to set it up.
Jag was very friendly and talkative but certainly not pushy or how you've been trained to think of a used car salesperson. He answered my questions and was generally a nice guy to chat with.
I mentioned very early on what I was looking for but that I wasn't going to making a purchase that day. Even though he knew I wasn't buying he still wanted to make sure I knew everything I could about the vehicle I'd driven as well as anything else I might be looking into a vehicle for. I took his card when I left and made darn sure to get in touch with him once I'd made my decision.
I got a great deal from Jag and Key West Ford and would recommend you going to talk to him if you're on the fence about a new Ford.
(Posted on Feb 28, 2017 at 04:00AM by Michelle Bogle)
It’s safe to say that we’ve had our fair share of ice, cold and snow this winter in New Westminster, B.C. And, you must admit, there’s nothing worse than climbing into a cold vehicle each morning, making for a frosty drive to work or just around town.
If you’ve noticed that it takes a long time for your vehicle’s cabin to warm up or your windows to de-fog, you might have an issue with your heater core.
This component is an important part of your car or truck’s cooling system and looks like a small radiator. Its job is to ensure the proper function of your heater and defroster.
Here are five warning signs of a failing heater core to watch out for:
The most common sign of a heater core issue is when the inside of your vehicle fogs up with condensation. This usually means that there’s a leak in the system, which causes hot coolant vapours to fill the cabin.
When a heater core breaks down, it's often accompanied by a sweet, fruity smell – like melons. This is a sure sign that your radiator fluid is leaking.
Using more coolant than normal
If your vehicle suddenly requires more coolant than normal, check the passenger side floor for moisture. This is a common spot for coolant leaks to collect.
A lack of heat in your vehicle’s cabin could be an issue with your blower, but it could also point to a more serious problem with your heater core, like a hole that’s allowing warm air to escape the system before it reaches your cabin.
If your vehicle overheats, it’s best to have it inspected by a Ford-trained Technician, as there is likely a serious issue with the cooling system, including the heater core. This is not something to be messed with – unaddressed extreme heat will lead to a breakdown and possible component damage.
It’s important to note that you might experience only a few of these issues or you might experience them all. It ultimately depends on your vehicle, its age and overall condition.
If you think your heater core isn’t functioning as it should or is due for a replacement, please contact our Service Department at Key West Ford in New Westminster, B.C. Our Ford-trained Technicians have the expertise, knowledgeable and Ford-approved parts to keep your vehicle running at its best.