Shopping a used sporty SUV for my wife met with Robert Klaus who did a great job on intro and test drive. Came back next day and completed the deal with Micheal and Michelle in finance. Peter Olson worked with Robert behind the scenes coordinating the whole adventure. Painless process, friendly low pressure easy to deal with folks. the whole team came out to see my wife off in her new car including all the management team and the owner himself, all stood there in the pouring rain to watch her drive away! Highly recommend Robert and Peter if youre out car shopping. old fashioned personal service gets it done.
My experience at Key West Ford
I will share here my experience with Key West Ford. I have spent more than 7 hours with Mr. Peter olson (salesman), he was incredibly patient with me, showed me more than 12 possibilities of vehicles (in my budget). After we pick some cars he took me to do 5 test drives with the vehicles what really helped me so much on my choice.
Today I just pick up my car at Key West Ford just all clean (little issues on the vehicle were fixed just as promissed to me) and with fuel only for me to drive. I would like to thank Mr Peter Olsen and Key West Ford Team.
Thank you so much.
Great service and price
Jeff spent a long time with us and was very friendly and patient without being pushy. We purchased a used car, and on delivery he noticed a warning light in the dash. The dealership took care of it promptly. After driving for a few weeks we’re very happy with our car. Highly recommended!
Friendly, honest and fast.
Sasha was great to deal with. He was informative, friendly and fun to deal with. He wasnt pushy at all. They were fair about pricing and the whole process was easy and quick. Nicholas who did my fianancing was a pleasure to deal with and I would have to say overall this was the best experience buying a new vehicle I have had.
Outstanding Customer Service & Popcorn
From the second I pulled into the parking lot the experience started... I was greeted as soon as I exit my vehicle and was shown vehicles that I was interested in... Customer Service is key for me and when I didn't received it to my standards at another dealership which was closer to home, I decided to try Key West Ford... I am happy to say that I made a smart decision and needless to say I left with a new vehicle that I'm very happy with... If you are looking for a new vehicle I highly recommend Key West Ford...
Organized and Quick
Second time buying a new truck with the guys at Key West Ford. I'm a busy person and they worked hard while I was unavailable to finalize my truck purchase. Peter Olson worked especially hard for me and I received what I asked for. Thank you!
The salesman was nice
I was so pleased with my experience here. I had my kids with me and it could have been worse. Arash was lovely to deal with. I didn’t feel like the manager really got us.
Great Better then before. Keep the good work up.
It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Excellent customer service!
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
Car Service and Maintenance Tips For Vancouver B.C. Drivers
(Posted on Feb 28, 2017 at 04:00AM by Michelle Bogle)
It’s safe to say that we’ve had our fair share of ice, cold and snow this winter in New Westminster, B.C. And, you must admit, there’s nothing worse than climbing into a cold vehicle each morning, making for a frosty drive to work or just around town.
If you’ve noticed that it takes a long time for your vehicle’s cabin to warm up or your windows to de-fog, you might have an issue with your heater core.
This component is an important part of your car or truck’s cooling system and looks like a small radiator. Its job is to ensure the proper function of your heater and defroster.
Here are five warning signs of a failing heater core to watch out for:
The most common sign of a heater core issue is when the inside of your vehicle fogs up with condensation. This usually means that there’s a leak in the system, which causes hot coolant vapours to fill the cabin.
When a heater core breaks down, it's often accompanied by a sweet, fruity smell – like melons. This is a sure sign that your radiator fluid is leaking.
Using more coolant than normal
If your vehicle suddenly requires more coolant than normal, check the passenger side floor for moisture. This is a common spot for coolant leaks to collect.
A lack of heat in your vehicle’s cabin could be an issue with your blower, but it could also point to a more serious problem with your heater core, like a hole that’s allowing warm air to escape the system before it reaches your cabin.
If your vehicle overheats, it’s best to have it inspected by a Ford-trained Technician, as there is likely a serious issue with the cooling system, including the heater core. This is not something to be messed with – unaddressed extreme heat will lead to a breakdown and possible component damage.
It’s important to note that you might experience only a few of these issues or you might experience them all. It ultimately depends on your vehicle, its age and overall condition.
If you think your heater core isn’t functioning as it should or is due for a replacement, please contact our Service Department at Key West Ford in New Westminster, B.C. Our Ford-trained Technicians have the expertise, knowledgeable and Ford-approved parts to keep your vehicle running at its best.