It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Excellent customer service!
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
very good service
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
Key West purchase
The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
Key West service department for all of your car, truck or suv warranty or service needs, suv warranty ford bc canada, ford warra
(Posted on Dec 31, 2016 at 04:00AM by Michelle Bogle)
There’s nothing like the sound of a new engine purr or the feeling you get when you brake and corner around sharp turns without effort. After all, driving should be an enjoyable experience – one that you look forward to each time you get behind the wheel.
To keep that new car feeling alive, our Ford Service Experts recommend that you perform basic maintenance checks and inspections at certain intervals throughout the course of your ownership experience. You can either perform these tasks yourself or leave them to us at your next regularly scheduled service appointment. The goal is to ensure that your Ford car or truck is operating in optimum shape, just like the day that you drove it off our lot.
• Check engine oil level and quality; replace or top up as needed
• Inspect the function of interior and exterior lights; replace as needed
• Check for tire wear and proper pressure, including the spare
• Check windshield washer fluid levels; top up as needed
• Look for worn or cracked windshield wipers; replace as needed
Every Six Months
• Inspect battery connections; clean if required
• Check body and door drain holes for obstructions; clean if required
• Check cooling system fluid level and coolant strength; top up as needed
• Check door weatherstripping for wear/tears; lubricate as needed
• Check hinges/latches/locks for proper operation; lubricate as needed
Want to learn more? At Key West Ford, our factory-trained Technicians and Service Advisors will give your vehicle the attention it deserves. Call us today to book your next maintenance appointment. We hope to see you soon!