The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
Painless car purchase
Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance to make a deal. There was no pressure at any point along the way. I have bought cars before and often came away feeling somehow fleeced....NOT the case here.
Jag was very professional and knowledgeable.
Jag was very professional. He listened to what i wanted and helped me find my new suv. He answered all my questions in a manner i could understand. It was stress free . Thank you
Genuine service, great people
I was looking for a used car with a tight budget and found the ad from Key West Ford online. I called the place and Robert answered. He gave me basic information about the car and sent me all the documents (car proof etc.) via email within 5 minutes. I booked a test drive and I brought a mechanic friend with me so he can check the car for me. My mechanic friend threw tons of questions regarding the car and Robert was able to answer all which showed how knowledgeable he was. Everything looked good and the car was in good condition but the price was still a bit over my budget. However, Robert really tried his best so I can get the car within my budget. Robert and a sales manager, Wes were very genuine and professional. I got the car I wanted for a very good deal. My experience there was amazing and I will absolutely recommend this place!!
Key West service department for all of your car, truck or suv warranty or service needs, suv warranty ford bc canada, ford warra
(Posted on Nov 28, 2016 at 09:00PM by Michelle Bogle)
Most drivers are well aware that getting the oil changed in their Ford car, truck or utility vehicle is part of the ownership experience. But, what many drivers don’t know is that an oil change is also the easiest and most affordable way to extend the life of their auto. After all, the engine is like the heart and soul of a vehicle – if you maintain it regularly, it will pay you back in dividends by running strong and with minimal issues for years to come.
But, there are still many drivers who go too long between oil changes due to some misconceptions. If you happen to be one of these drivers, allow us to clear up any confusion for you with these three commonly asked questions:
1.When do I really need to change my oil?
It's always best to refer to your owner's manual, which will tell you exactly when your vehicle is recommended for basic services. Better yet, if your Ford car or truck is equipped with an Intelligent Oil Life Monitor (IOLM), your vehicle will alert you when it is due for service. How’s that for simple?
2.Can my driving habits change my service intervals?
The answer is yes. While newer engine oils are fairly durable, short-distance driving, stop-and-go traffic, heavy towing, dusty conditions and very hot or cold temperatures can cause your oil to wear down much faster. If this happens, you’ll find that your vehicle’s service intervals are shorter and closer together.
3.How much do oil changes cost?
The cost of an oil change varies depending on the type of vehicle you drive, its engine, the type of oil it requires and other factors. Our Service Department will happily quote a price for you over the phone – simply give us a call to speak with a Service Advisor.
If have any additional questions or you think it’s time for an engine oil change, please contact us at Key West Ford in New Westminster, B.C. to book your next maintenance appointment.