We bought two used cars, one from Brian and one from Peter. Both took their time to search for the right car and we went with each car on a test drive.
Peter Olson was very helpful with everything took his time to explain and show all.
Management team was remarkable.
This place is a friendly and amazing place to be.
Recommend to everyone that want to have a amazing experience like myself.
Great service from the staff a Key West Ford. I was surprised to pick up vehicle with a fill tank of fuel alot of dealerships don't do this anymore.
Search over !!!
Going above and beyond to satisfy
Peter, while on his day off (what salesperson ever has a day off LOL) spent the entire day trying to find the best fit for us in a used vehicle. After shovelling many cars covered in a foot of snow, we realized that Peter was willing to shovel the whole lot if we could find what we were looking for. What really impressed us was not only his knowledge of the vehicles and the new technology but his desire to find us the vehicle best suited to our needs. Peter helped us narrow down the search and test drive suitable vehicles till we found this comfortable and economical vehicle with more options than we asked for.
All the staff involved in our search were friendly, courteous and very helpful
Buying a truck from Key West Ford was a positive experience.
Buying our used truck from Key West Ford turned out to be a hassle free experience for my wife and me. The sales person, Jag Dhillon, and the two managers, Ivan Matulik and Michael Nokes, were professional, courteous and friendly. We encountered no high pressure sales tactics.
We also were appreciative of the fact that Ivan allowed us to take the truck to our own mechanic for an inspection and appraisal.
The vehicle was more than fairly priced and was in excellent mechanical shape. Their detail crew had the 2010 F150 looking like new.
We would have no problem recommending Key West Ford to others.
Review of sale service
I had an exceptional experience dealing with the whole team at key west Ford, especially Jag and Nicholas T. They went above and beyond to help us get our new vehicle!! I would recommend to others for sure.
Excellent customer service
Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car.
excellent customer service
i googled vehicles, found a truck i was interested in and emailed dealer info request. salesman got back to me next day. went for a test drive and told them i love the truck. they washed, fueled, and did the spay bed liner before i was even ready to pick up!! i was very impressed with the efficiency!! a big thanks to Nick who was able to finance, Ivan the manager and Peter the salesman. would def recommend to friends and family looking to buy vehicle. I love my new truck!
BC, Joy W.
Peter, Ben and Nick Helped me to Get My Dream Car!
Mustang has been my dream car since high school, finally got it owing to the help from Peter, Ben, and Nicholas.
I contacted several Ford dealers at the same time and Ben was the first one who replied to me. I was very surprised because it was 11 pm. At least I knew he cared about his business and wanted to get the sale. So I visited them first. Peter was really patient and knowledgable. He showed me all my options both new & used. I immediately knew what I exactly wanted after the first visit.
One thing I really appreciate is he was not pushy at all. I got to visit different dealers to see more options but eventually, I chose Key West because, of course, I love the car he recommended, also, Ben and Peter made me feel they will still be happy to help after selling the car to me, will not just simply ignore the aftersale service. Nick helped me to make the financing easy.
They care and they help. No more words, highly recommended!
Car Service and Maintenance Tips For Vancouver B.C. Drivers
(Posted on Oct 11, 2016 at 06:00AM by Michelle Bogle)
Ahhh, fall – it’s a beautiful time of year. It’s colourful, it’s vibrant and it has a lovely chill in the air. But, fall is also the gateway to winter and its harsher conditions. And, these harsher conditions can do a real number of your Ford vehicle’s suspension.
That’s why at Key West Ford, we always recommend that our Service customers have their shocks and struts inspected in the fall to identify any warning signs of replacement.
When your shocks or struts become worn down, your vehicle bounces up and down, which makes braking difficult. If your vehicle is taking longer than usual to stop, or if it is nose-diving when you do, it’s time to book an inspection to see which suspension parts need replacing.
2. Decreased Cornering Control
If you notice increased “body roll” when cornering, it could be a sign that your shocks or struts are damaged. “Body roll” can affect your ability to steer properly, so it’s advised that you have your vehicle's suspension system inspected if you notice this issue.
3. Rougher Ride
No passenger enjoys a rough car ride – especially an overly bouncy one. It can also affect your ability to safely control your vehicle as well. To see how your shocks and struts are functioning, we recommend the bounce test. If you push down firmly on the front or rear of your car and it moves up and down more than once or twice, this could be a sign that your suspension needs replacing.
4. Tire Wear
When struts or shocks are worn out, your tires will wear out faster too. If you notice rumbling or increased vibrations at higher speeds, look for “cupping” on your tires, which is a type of scalloped wear pattern. Cupping happens when your car bounces up and down, leaving indented scuff marks on the tires – a big red flag that your suspension needs repairing.
Worn shocks and struts can affect the way your wheels engage with the road, especially when roads are slick – and, we all know we have slick roads in the Lower Mainland. If your vehicle is sliding or hydroplaning frequently, get your suspension checked right away – especially before the fall/winter precipitation arrives!
If you are experiencing any of these five warning signs, it’s time to get your shocks and struts inspected. Don’t delay this any further – contact our Service Department at Key West Ford today in New Westminster, B.C. to book your appointment.