Key West Ford Sales Ltd.

Key West Ford

BUY WITH CONFIDENCE, ALL MAKES, ALL MODELS, FINANCE OR LEASE

Toll free: 1-888-239-0665
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301 Stewardson Way, New Westminster, BC V3M 2A5
Sales1 (866) 579-1111
Service1 (888) 229-1188
Parts(604) 520-3047
Sales
Got a great 2018 F150
55
Very happy to deal with Jag. Got a new F150 at a great deal and he was able to close the deal within minutes. The truck was courtesy detailed and he made sure I had no questions before I left the dealership. Would deal with the dealership again in the future.
Sales
Fantastic deal and service on purchasing used vehicle
55
I was looking for good quality used car for my daughter who is attending University. Found car that she liked in excellent condition at Key West Ford dealership in New Westminster. Received fantastic deal from Jag who followed through with a minor servicing item before delivery. Jag was courteous to our family and pleasure to deal with. We appreciated keeping us apprised of detail and items through follow up. Great and friendly dealership of which I would strongly recommend to anyone looking for a car to purchase.
Sales
No pessure!
55
Was a nice day a good deal and will go back in the near for another good deal! Had a nice follow up and much liked. Murray and Judy foley
Sales
Helpful and Courteous
55
Informative and helpful, no hassle with being able to test drive various vehicles and get a feel for differences, etc. Accommodating to help make sure we got everything we were looking for in a vehicle
Sales
Great experience
55
I couldn't be happier with my experience at Key West. Ivan and Allan answered all my questions and were an absolute pleasure to deal with. Love my new truck and the great service I received. Thanks Ralph
Sales
Awesome team of people...!!
55
Every single person of this dealership is so outstanding in his work. Thanks jag for getting me my dream car...!!#Mustang 2018 Fastest dealing ever!!!:)
Sales
Great experience
55
I just purchased a new truck from Key West. Robert Vanoverschot and Ivan Matulik actually made the process a pleasure. They listened to what I wanted, showed me some options across various price points, and then worked to get the perfect vehicle for me. No pressure, no up-sale, honest and I walked out knowing I got a good deal.
Sales
Nothing less than awesome!
55
Allan helped me out so much and went way out of his way to make sure that by the time I got to the dealership everything was ready to go after choosing my car, I couldn't be happier with the service and the product! Thank you so much for everything I'll be recommending you to everyone I know trying to get into a vehicle!
Sales
Ecosport Purchase
4.85
Allan helped us with getting the Ecosport and both my wife and I had a great experience with Allan he is easy to talk to and helpful. Luis
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6.7L Diesel Check Engine light NOx recall

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(Posted on Apr 16, 2012 at 12:40PM by Key West Ford Service)

 

 Copyright 2012 Ford Motor Company

Ford Motor Company of Canada, Limited Ford du Canada Limitée The Canadian Road P.O. Box 2000 Oakville, Ontario L6J 5E4

XXXXXXXXXXXXXXXXX C 12B33

J. SAMPLE MAIL DATE

123 MAIN STREET

ANYCITY, ON A1A 1A1

 

 

At Ford Motor Company of Canada, Limited (Ford) it has been our goal for more than 100 years to provide customers with high-quality, dependable products. In order to maintain these standards, Ford is providing a no charge Customer Satisfaction Program (Program Number 12B33) for your vehicle, with the Vehicle Identification Number shown above.

 

 

What is the issue?

On your vehicle, the Nitrogen Oxide (NOx) Sensor in the exhaust system may become inoperative and cause the Check Engine Light to turn on. If the NOx sensor is inoperative, engine power may be reduced under some conditions.

What will Ford and your dealer do?

In the interest of customer satisfaction, Ford has authorized your dealer to reprogram your Powertrain Control Module (PCM) and NOx Sensor Module, and if necessary, replace your NOx Sensor free of charge (parts and labour) under the terms of this program.

This Customer Satisfaction Program will be in effect until April 30, 2013 regardless of distance travelled. Coverage is automatically transferred to subsequent owners.

 

 

How long will it take?

The time needed for this repair is less than 2 hours. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. In addition, your vehicle will require inspection prior to determining if parts need to be ordered.

 

 

What should you do?

Please call Key West Ford at 604-528-4463 without delay and request a service date for Customer Satisfaction Program 12B33. Provide the dealer with the Vehicle Identification Number (VIN) of your vehicle. The VIN is printed near your name at the beginning of this letter.

If you do not already have a servicing dealer, you can access http://www.ford.ca for dealer addresses, maps, and driving instructions.

Ford wants you to have this service action completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this service action performed on a timely basis. Therefore, please have this service action performed as soon as possible.