Key West Ford Sales Ltd.

Key West Ford


Toll free: 1-888-239-0665
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301 Stewardson Way, New Westminster, BC V3M 2A5
Sales1 (866) 579-1111
Service1 (888) 229-1188
Parts(604) 520-3047
Great customer service
I bought my fourth car from this dealer ship and every time I got very satisfy. I got a used car and they took care of both of us . I recommend this dealership to everyone.
Excellent customer service
Amazing customer service and I felt the team went above and beyond to help get me into my car. Would highly recommend to anyone looking at getting a new car!
Bought a car.
Jag Dhillon was excellent, great service. Great service start to finish. Super easy. The business end was seamless and no surprises. Made our lives easy.
Very friendly
Awesome very detailed and helpful .good luck in your business. Thanks for your time and input. I had good experience with you and Ford ford.
Great Guy
Allan was awesome guy got me the best deal on F 150. I recommend him to anyone and the whole team is good people. Thanks guys !
Professional service
I bought my Jeep from there. It was the smoothest purchase i ever made. Tom was delightful. He wasn’t pushy as some sales people you might encounter. I’ve had a few sales people I dealt with a few dealership prior to buying my car and I made my decision with Ford because of this experience( I have to mention Hamid at Subaru Dealership at Boundary is also great.). Tom is very informative and helpful. I can’t say enough good things about Tom and how professional him and his management team was. Go with these guys if you want to have a piece of mind.
Pleasant experiance in purchasing my new vehicle.
The total experience of purchasing my new vehicle from Allan was enjoyable. Allan was very informative explaining thing and did not push for a sale allowing me to come to the decision that the car I wanted was the right vehicle for me. Every one else I dealt with at Key West Ford was also very friendly and helpful. All in all it was a pleasant experience and I would definitely do it again when the time comes.
Very pleasant car purchase experience with Peter
Found a car online, called in and scheduled an appointment with Peter. He got the car prepared before we arrived and got us a great deal. Highly recommend!
great team
great guys. Rob set me up with a great truck, at a good price. when we were finishing, Ian came out and helped get the truck ready with paper work licence plates etc... Wes was a down to earth manager. I was impressed how these guys and everyone else in the sales department worked as a team. my truck was detailed perfectly. I would recommend this dealership to anyone looking for a new or used vehicle. I have certainly found the dealership that I would do business with in the future.
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6.7L Diesel Check Engine light NOx recall

(Posted on Apr 16, 2012 at 12:40PM by Key West Ford Service)


 Copyright 2012 Ford Motor Company

Ford Motor Company of Canada, Limited Ford du Canada Limitée The Canadian Road P.O. Box 2000 Oakville, Ontario L6J 5E4







At Ford Motor Company of Canada, Limited (Ford) it has been our goal for more than 100 years to provide customers with high-quality, dependable products. In order to maintain these standards, Ford is providing a no charge Customer Satisfaction Program (Program Number 12B33) for your vehicle, with the Vehicle Identification Number shown above.



What is the issue?

On your vehicle, the Nitrogen Oxide (NOx) Sensor in the exhaust system may become inoperative and cause the Check Engine Light to turn on. If the NOx sensor is inoperative, engine power may be reduced under some conditions.

What will Ford and your dealer do?

In the interest of customer satisfaction, Ford has authorized your dealer to reprogram your Powertrain Control Module (PCM) and NOx Sensor Module, and if necessary, replace your NOx Sensor free of charge (parts and labour) under the terms of this program.

This Customer Satisfaction Program will be in effect until April 30, 2013 regardless of distance travelled. Coverage is automatically transferred to subsequent owners.



How long will it take?

The time needed for this repair is less than 2 hours. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. In addition, your vehicle will require inspection prior to determining if parts need to be ordered.



What should you do?

Please call Key West Ford at 604-528-4463 without delay and request a service date for Customer Satisfaction Program 12B33. Provide the dealer with the Vehicle Identification Number (VIN) of your vehicle. The VIN is printed near your name at the beginning of this letter.

If you do not already have a servicing dealer, you can access for dealer addresses, maps, and driving instructions.

Ford wants you to have this service action completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this service action performed on a timely basis. Therefore, please have this service action performed as soon as possible.