Key West Ford Sales Ltd.

Key West Ford

BUY WITH CONFIDENCE, ALL MAKES, ALL MODELS, FINANCE OR LEASE

Toll free: 1-888-239-0665
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301 Stewardson Way, New Westminster, BC V3M 2A5
Sales1 (866) 579-1111
Service1 (888) 229-1188
Parts(604) 520-3047
Sales
Used Forester XT
55
Thank you For giving me a great deal on this used vehicle. In addition, all of the staff was very polite and well mannered. Dealership worth looking at!
Sales
Amazing service
55
Jag answered for every question I asked, was polite and really helped in choosing the right options. Thanks to him and the rest of the staff of Key West Ford I can finally enjoy a new truck.
Sales
Highly recommend!
55
Jag was extremely helpful and worked hard to get us the car we wanted for the budget we had. He was flexible and didn’t pressure us to buy. We had a great experience at the dealership and appreciated the honesty. Next time we need a car we will be back!
Sales
Excellent sales customer service experience
55
Lino Corcuera is very helpful and kind. This is the second time Lino help us to find a car that suitable for my family. We always received an excellent sales customer service from Lino. 🌟🌟🌟🌟🌟 for Lino and Nicholas Terezakis is very accommodating and kind too.🌟🌟🌟🌟🌟
Sales
Excellent!
55
If I could rate higher than 5 stars, I would! Excellence all around. Informative, friendly and accommodating. Thank you Allan and the Key West team!
Sales
Great service in new suv in 3 dys from trade in
55
Highly recommend Key West Ford as your next trip to getting a new /used vehicle, fast efficient and very helpfull , Thanks personnally to Jag, Ivan,Michelle and Nicholas I will be back for future service to KEY WEST FORD 10/10 :-)
Sales
Best car buying experience I’ve had
55
We just purchased a new F350 from Key West Ford, I’ve bought a lot of vehicles in the past and they were by far the best dealership I’ve dealt with. Our salesman Pete Olson went out of his way to make the experience hassle free. Can’t say enough. Thanks Pete, Wes, Gurj and Kelvin. Job well done.
Sales
Quick and easy
55
We purchased an 07 Navigator Through Jag Dhillon. Dealing with Jag was a pleasure and he hepled us get a great deal on our vehicle. I will definetly recommend Jag and Keywest to all my friends and family.
Sales
Easiest transition into a new vehicle ever!!
55
Allan made the experience seamless. Was friendly and very efficient. Kept the process moving smoothly when dealing with the financial department and the insurance department. Will definitely be recommending Key West Ford and Allan to any friends I know who are looking to get themselves into a new vehicle. Thank you team Key West Ford
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6.7L Diesel Radiator recall

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(Posted on Apr 11, 2012 at 03:51PM by Key West Ford Service)



 Copyright 2012 Ford Motor Company

Ford Motor Company of Canada, Limited

Ford du Canada Limitée

The Canadian Road

P.O. Box 2000

Oakville, Ontario

L6J 5E4


 

XXXXXXXXXXXXXXXXX C 12B35

J. SAMPLE MAIL DATE

123 MAIN STREET

ANYCITY, ON A1A 1A1

At Ford Motor Company of Canada, Limited (Ford) it has been our goal for more than 100 years to

provide customers with high-quality, dependable products. In order to maintain these standards,

Ford is providing a no charge Customer Satisfaction Program (Program Number 12B35) for your

vehicle, with the Vehicle Identification Number shown above.

What is the issue?

On your vehicle, it may be possible for the primary and/or secondary cooling system radiators

to develop a leak. A leak from either radiator may result in coolant on the ground and a

possible coolant odour. In addition, if a leak develops and vehicle use continues over time,

sufficient coolant could be lost which may result in other symptoms including:

 High coolant temperature that can cause the engine to automatically enter a reduced

power mode to protect the engine from damage.

 High engine oil temperature that can cause the Malfunction Indicator Light (MIL) to

illuminate.

 High transmission fluid temperature that will be indicated on the transmission

temperature gauge.


 

What will Ford and your dealer do?

In the interest of customer satisfaction, Ford has authorized your dealer to inspect, and if

necessary, replace your radiator(s) free of charge (parts and labour) under the terms of this

program.

This Customer Satisfaction Program will be in effect until April 30, 2013 regardless of distance

travelled. Coverage is automatically transferred to subsequent owners.

 


How long will it take?

The time needed for this repair is less than one-half day. However, due to service scheduling

requirements, your dealer may need your vehicle for a longer period of time. In addition, your

vehicle will require an inspection to determine if parts need to be ordered.

 


What should you to do?

Please call your dealer without delay and request a service date for Customer Satisfaction Program

12B35. Provide the dealer with the Vehicle Identification Number (VIN) of your vehicle. The VIN is

printed near your name at the beginning of this letter.

If you do not already have a servicing dealer, you can access http://www.ford.ca for dealer

addresses, maps, and driving instructions.

 Copyright 2012 Ford Motor Company


 

Ford wants you to have this service action completed on your vehicle. The vehicle owner is

responsible for making arrangements to have the work completed. Ford Motor Company can deny

coverage for any vehicle damage that may result from the failure to have this service action

performed on a timely basis. Therefore, please have this service action performed as soon as

possible.


 

What if you no longer own this vehicle?

You received this notice because our records indicate that you are the current owner. If you no

longer own this vehicle, and have an address for the current owner, please forward this letter to the

new owner. If you have leased this vehicle to another person or organization, please immediately

notify the lessee of this program.


 

Can we Assist you further?

If you require any further assistance, write to the Ford "Customer Relationship Centre" at the

address in the letterhead of this letter and be sure to include your vehicle identification number which

is shown at the beginning of this letter. If you prefer, call 1-888-222-7814. Please have your

vehicle's identification number ready for our representative when you call.

We are taking this action as part of our ongoing efforts to maintain owner confidence in our

products. We hope this program confirms our commitment to your satisfaction with your Ford-built

vehicle.

Yours very truly,

FORD MOTOR COMPANY OF CANADA, Limited