The salesman and other staff were friendly knowledgeable and efficient.
Would recommend the dealership. I got a good deal and the selection was outstanding. I live on Vancouver Island and the price was better here.
From first contact to the end, it was a smooth and awesome experience at Key West Ford.
I inquired to the sales rep Kai through AutoTrader the day before about a 2008 Jeep Patriot. Within hours I got a response, and we scheduled a test drive next day.
Following day Kai was awesome and texted me his ETA to the dealership, and made sure I was taken care of before I even came in. The test ride was smooth, and I loved the car and price. The finance rep Gurj was also fantastic, worked around some technicalities with the financing and got me on the road in no time.
Within a few hours, everything was sealed and I drove home with the Jeep. Thank you Kai, Gurj, and everyone else who took care of me today. I appreciate the transparency, friendliness, and professionalism from everyone.
Great service from Pete & Brian
We bought two used cars, one from Brian and one from Peter. Both took their time to search for the right car and we went with each car on a test drive.
Peter Olson was very helpful with everything took his time to explain and show all.
Management team was remarkable.
This place is a friendly and amazing place to be.
Recommend to everyone that want to have a amazing experience like myself.
Great service from the staff a Key West Ford. I was surprised to pick up vehicle with a fill tank of fuel alot of dealerships don't do this anymore.
Search over !!!
Going above and beyond to satisfy
Peter, while on his day off (what salesperson ever has a day off LOL) spent the entire day trying to find the best fit for us in a used vehicle. After shovelling many cars covered in a foot of snow, we realized that Peter was willing to shovel the whole lot if we could find what we were looking for. What really impressed us was not only his knowledge of the vehicles and the new technology but his desire to find us the vehicle best suited to our needs. Peter helped us narrow down the search and test drive suitable vehicles till we found this comfortable and economical vehicle with more options than we asked for.
All the staff involved in our search were friendly, courteous and very helpful
Buying a truck from Key West Ford was a positive experience.
Buying our used truck from Key West Ford turned out to be a hassle free experience for my wife and me. The sales person, Jag Dhillon, and the two managers, Ivan Matulik and Michael Nokes, were professional, courteous and friendly. We encountered no high pressure sales tactics.
We also were appreciative of the fact that Ivan allowed us to take the truck to our own mechanic for an inspection and appraisal.
The vehicle was more than fairly priced and was in excellent mechanical shape. Their detail crew had the 2010 F150 looking like new.
We would have no problem recommending Key West Ford to others.
Review of sale service
I had an exceptional experience dealing with the whole team at key west Ford, especially Jag and Nicholas T. They went above and beyond to help us get our new vehicle!! I would recommend to others for sure.
Excellent customer service
Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car.
Your car is... leaning. You stare, puzzled by this strange angle. How can a sedan become so suddenly lopsided? Your head tilts, following the curve; and a frown tugs at your mouth. This can’t be good.
The Key West Ford team agrees: it’s not.
A common issue plagues our customers - with their cars developing a subtle, but undeniable, lean. The entire stance is changed and every ride becomes rough. They’re baffled by what’s happening, but our Parts Department is not. It’s time to change the leaf springs.
Leaf springs prove a popular addition to suspensions - delivering layers of thin high-quality steel. Their elliptical designs yield flexibility, allowing them to evenly distribute weight; and their natural damping effects promote smooth responses. Over time, however, their lightweight structures will crumble, leaving the entire suspension compromised. This will cause a car to shift and often results in a distinctive lean. When left unchecked, this can weaken the axles (with too many pounds focused on one side).
To counter this, we suggest visiting our Parts Department. There you’ll find OEM leaf springs, as well trained technicians that can identify the correct options for your specific make and model. Our team will assess your vehicle, determining the most efficient repair solutions; and we’ll ensure that you understand every step of the inspection, selection, and installation processes.
Let us solve your leaf spring dilemma. Contact our team today to learn more!