The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
Painless car purchase
Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance to make a deal. There was no pressure at any point along the way. I have bought cars before and often came away feeling somehow fleeced....NOT the case here.
Jag was very professional and knowledgeable.
Jag was very professional. He listened to what i wanted and helped me find my new suv. He answered all my questions in a manner i could understand. It was stress free . Thank you
Genuine service, great people
I was looking for a used car with a tight budget and found the ad from Key West Ford online. I called the place and Robert answered. He gave me basic information about the car and sent me all the documents (car proof etc.) via email within 5 minutes. I booked a test drive and I brought a mechanic friend with me so he can check the car for me. My mechanic friend threw tons of questions regarding the car and Robert was able to answer all which showed how knowledgeable he was. Everything looked good and the car was in good condition but the price was still a bit over my budget. However, Robert really tried his best so I can get the car within my budget. Robert and a sales manager, Wes were very genuine and professional. I got the car I wanted for a very good deal. My experience there was amazing and I will absolutely recommend this place!!
The road proves slick - stretching out in endless wet miles, its yellow lines turned white from the frost. You frown, uncertain of how to proceed. Every press of the pedal so far has yielded only sliding, and you fear that your car simply can’t continue on.
We suggest finding a way to our dealership - and requesting winter tires.
The season demands much from cars, with plummeting temperatures forcing drivers to battle dying batteries and fizzling spark plugs. It’s crucial, therefore, to eliminate as much winter worry as possible; and snow tires prove the best way to do this. Visit Key West Ford today and allow us to connect you to the specialized tread patterns you need. These options defend against sudden skids, with their widened interlocks more efficiently slicing through ice. Carefully treated rubber resists the cold, maintaining its structural integrity; and the rims are reinforced to enhance overall stability.
This provides drivers with safer travels - with winter tires enhancing traction distribution to promote smooth revs. Navigating the highway, AutoBlog explains, will prove a far simpler task compared to relying on summer-specific options.
In need of a tread upgrade? Schedule an appointment with ours Parts Department today. We’ll gladly provide you with access to the perfect tires for your vehicle - as well as offer further winterizing solutions.
Across your windshield they come - twigs and leaves, stitched together with early morning rain. You frown, wanting to escape this seasonal onslaught; but, as you try to activate your car’s wiper blades, you realize this will prove quite difficult. They creak along the glass, pushing ineffectually at the debris and leaving messy streaks. This… is not what you want.
We think it’s time for an upgrade.
Come to Key West Ford! Our Parts Department will happily offer you access to a selection of blades - ensuring that your vehicle is ready for even the harshest downpour. We’ll inspect your current wipers, identifying any potential issues (such as compound cracks or joint stiffening); and then we’ll provide suggestions about available brands, styles, and even maintenance routines. You’ll soon be able to drive in full confidence.
Unsure how long it’s been since your last blade replacement? As How Stuff Works explains, riders should typically exchange wipers between every 12 to 18 months. This is due to constant exposure to extreme weather patterns - with both heat and snow wreaking havoc on rubber materials. Changing temperatures will cause the compounds to constrict, fissuring exteriors and leaving structures undermined. This ultimately weakens their mobility - rendering them incapable of performing a full sweeping motion and causing glass to remain dirty. It’s crucial, therefore, to schedule an appointment with our Parts Department to maintain visibility in the months to come.
Summer brings brutal heat and sticky humidity; winter summons sleet and salt. You’re grateful, therefore, for this brief fall reprieve - certain that your car will be safe for (at least) a few months.
This… is not quite true.
While a mild climate does indeed promise relief for your car, the Key West Ford team knows that now is the time for action (not rest). The structural integrity of each part - from the brake pads to the suspension joints, the tail-lights to the radiator seals - may be compromised: having been subjected to less-than-optimal summer conditions. Extreme heat can easily damage a vehicle, with UV rays affecting:
Cabin - exposure to sunlight impacts all soft-touch materials, causing leather to fade and vinyl to crack.
Tires - rising temperatures can create dramatic fluctuations in pressure, expanding and constricting the rubber until it weakens.
Battery - fluid will dissolve in the heat, leading to circuit sequence failures.
Summer can wreak havoc on vehicle parts - and this is why it proves essential to schedule a fall inspection. Allow our team to conduct a multi-point examination of your car, verifying the condition of each component to ensure that no problems will arise this winter. We’ll immediately note any concerns and will then create a custom strategy to counter them, providing road-worthy service for the season.
Schedule an appointment with our Parts Department today!
The smell is… unfortunate. You wince with every mile - nose wrinkling, mouth going tight. A terrible collection of dust, pollen, and debris is swirling around your cabin; and, with each huff of the air conditioner, it seems to somehow grow.
We think it’s time for a filter change.
As AA1 explains, the cabin filter serves as the barrier between drivers and the outside world - capturing unwanted particles as they try to push inside. It ensures superior air quality, helping to eliminate exposure to potential contaminants; and it also allows the conditioner unit to function at optimum levels. It's a crucial element to every mile.
Too often, however, do drivers simply… forget about the filter; and this leads to cabin complications. Overwhelmed by layers of dirt and allergens, this system will begin to fail. It will lose its ability to counter pollutants, instead letting them enter the car. Air quality will plummet; exposure will rise; and the tell-tale smell of bacteria will become an unwanted companion.
Don’t let this happen to you, Vancouver. Instead allow our Parts Department to supply you with a quality filter. We’ll offer the perfect match for your specific make and model, and our team will also happily install it for you. AA1 recommends a system replacement every three to four years (this number is less, however, for those that travel frequently on unpaved roads. Consider a new option annually then); and we’re ready to help you achieve better air.
To schedule an appointment with our Parts Department contact us today!
It begins with a flicker. A tail-light blinks once, twice, and then seems to correct itself. You tense, wondering if the pattern will repeat; and you frown when it does, curious if this…. means anything.
Key West Ford knows that nothing lasts forever - including tail-lights. These bulbs prove as susceptible to everyday wear-and-tear as the rest of your car, and they will eventually need replacing. To determine whether your vehicle requires attention consider these two criteria:
How long has it been since you switched out your tail-lights? Traditional incandescent options typically burn for only five years, while LEDs can offer a longer span (up to twelve years). Those approaching these time-frames should replace the bulbs as a preventative measure.
Are your tail-lights prone to blinking or sudden failure? The filaments are most likely fraying (whether from exposure to constant road vibrations or corrosion), leaving the current too weak to maintain a steady stream.
The need for properly functioning tail-lights is undeniable - and, fortunately, easy to fulfill. Key West Ford serves as a premier OEM supplier and we can connect every driver to the proper illumination options (whether incandescent, LED, or even halogen). Allow us to first inspect your vehicle to ensure that the issue does not extend beyond the bulbs; and then let us install the parts for you, sparing you the frustration of tiny filaments and complicated packaging.
To learn more about our available lighting options contact our team today!
It’s a long sputter. Your engine whines its way to life, trying to rouse an ignition sequence. It fails once, twice, and again - before finally managing to secure a connection. You can hear the wheeze of every rev, though. Something is wrong.
The Key West team thinks it might be your spark plugs.
As How Stuff Works explains, spark plugs serve as the driving force of every engine - generating the currents needed to engage both fuel and air to achieve combustion. When these items start to fade, therefore, the entire chassis suffers.
How do you know when your plugs are failing? There are three key warning signs:
One: The car refuses to start.
Does your engine struggle to ignite? Corroded spark plugs are unable to provide a steady current, causing unresponsive batteries and frequent stalling.
Two: The car requires excessive fuel.
Unable to maintain its typical power-band, the engine will try to compensate by consuming fuel at greater rates. This will cause the gauge to fall with higher frequency and require drivers to constantly seek out stations.
Three: The car can’t accelerate quickly.
The engine will perform sluggishly, with its redline compromised. Acceleration will typically be accompanied by a rattling noise as well.
Failing spark plugs wreak havoc on a car - leaving drivers without the proper power. To ensure that your engine maintains optimal performance, therefore, we recommend visiting our Parts Department today. We’ll identify whether these wires are the cause of your troubles; and we’ll provide you with the quality replacements you need.
It’s an uneasy measurement. You squint at a tire, trying to gauge the depth of its treads. The pattern seems deep... but doubt creeps into every thought. Is that shaky sidewall safe? Is that thin spread of rubber enough?
Allow Key West Ford to provide some answers.
As the leading OEM parts supplier in the Lower Mainland, we recognize that our customers need more than mere selection. They instead need certainty - which is why we happily provide comprehensive tire inspections. We’ll examine every tread, noting its depth, grippage, and strength; and, through this, we’ll determine whether your vehicle is safe to travel.
If your treads are found lacking, we’ll quickly create a custom strategy to fix this:
Type of Tires - we’ll assess whether you would benefit from all-season (everyday errands and commutes) or all-terrain (off-roading adventures) options.
Brand Specifications - we’ll determine the best tires for your vehicle’s make and model (following manufacturer guidelines to gauge width, height, and aspect ratios).
Selection - we’ll offer a wide array of quality OEM names, ensuring that you’re confident with your purchase.
Maintenance - we’ll provide you with critical suggestions to ensure that you understand how to care for each tire (this will include proper inflation methods, dressing options, debris removal, and more).
No longer wonder if your tires are ready for the road. Instead allow our team to inspect them - verifying whether it’s time for something new. Contact us today to schedule an appointment!
Your car is... leaning. You stare, puzzled by this strange angle. How can a sedan become so suddenly lopsided? Your head tilts, following the curve; and a frown tugs at your mouth. This can’t be good.
The Key West Ford team agrees: it’s not.
A common issue plagues our customers - with their cars developing a subtle, but undeniable, lean. The entire stance is changed and every ride becomes rough. They’re baffled by what’s happening, but our Parts Department is not. It’s time to change the leaf springs.
Leaf springs prove a popular addition to suspensions - delivering layers of thin high-quality steel. Their elliptical designs yield flexibility, allowing them to evenly distribute weight; and their natural damping effects promote smooth responses. Over time, however, their lightweight structures will crumble, leaving the entire suspension compromised. This will cause a car to shift and often results in a distinctive lean. When left unchecked, this can weaken the axles (with too many pounds focused on one side).
To counter this, we suggest visiting our Parts Department. There you’ll find OEM leaf springs, as well trained technicians that can identify the correct options for your specific make and model. Our team will assess your vehicle, determining the most efficient repair solutions; and we’ll ensure that you understand every step of the inspection, selection, and installation processes.
Let us solve your leaf spring dilemma. Contact our team today to learn more!
It’s a lone flicker in the dark - a flash of red, a pale starburst, and then… nothing. Your brake light fades, leaving you suddenly without an LED shield.
Key West Ford suggests hurrying to our dealership.
Among the most common issues our customers face are broken brake lights - with winter proving particularly harsh. As Your Mechanic explains, seasonal moisture (from snow, sleet, or condensation) seeps into the mechanism and undermines both the housing and the electric current. The filaments are soon strained, and they quickly burn out. This leaves drivers without proper protection on the highway, with the NHTSA citing unresponsive bulbs as one of the five leading causes of rear collisions: second only to tire failure.
To counter the sudden loss of a brake light, we recommend visiting our Parts Department. There you’ll receive access to the best bubs on the market - with our team able to choose the perfect options for your car’s specific design. We’ll also assess the condition of the housing structure, determining whether it’s in need of sealing (if it is, we can accommodate you).
Don’t risk the perils of driving without a brake light. Come to our dealership today!
It’s the most disheartening sound - that slow, sluggish stutter of the engine. You sigh, turning the key once more; but the result is the same. Your car has given up for the winter. It simply won’t start… and, as if mocking you, fresh snow begins to fall.
Key West Ford thinks it’s time to counter the cold with a new battery.
As LifeWire explains, the winter often proves unforgiving to batteries - with their capacity ratios dropping a staggering 20% in freezing temperatures (between 20-degrees and 0-degrees Celsius) and plummeting another 50% when the thermometer slips further (between -30-degrees and -40-degrees Celsius). This undermines performance, with cars forced to supplement the loss of power by drawing from other sources. These may include the lights, heating units, or even the engine itself. The entire platform is compromised.
This, of course, greatly shortens the life of each battery - and it forces drivers to seek out winter substitutes. To ensure that this process proves both easy and quick, we suggest visiting our dealership. Our team has access to the best in OEM parts, and we can accommodate every make and model. We’ll pair you with the options that will suit your seasonal needs.
No longer suffer engine failure. Allow us to provide you with a superior battery replacement instead! Contact us today to learn more.