Key West Ford Sales Ltd.

Key West Ford

BUY WITH CONFIDENCE, ALL MAKES ALL MODELS, FINANCE OR LEASE

Toll free: 1-888-239-0665
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301 Stewardson Way, New Westminster, BC V3M 2A5
Sales1 (866) 579-1111
Service1 (888) 229-1188
Parts(604) 520-3047
Sales
Confident they earned my trust!
45
The last time I made my own car-buying decision was in 1984. I was nervous; I had done some research, knew what I was looking for (more or less). I didn't want to be pressured but I also recognized my inexperience with cars. Key West Ford has a 30-day/2000 km 1-time vehicle exchange policy so that was a huge factor in my decision to buy with them. Peter was friendly, efficient and thankfully, not pushy. I bought my pre-owned vehicle. And then I had some minor trouble (addressed well by the Service Dept.), and realized I bought something older (and less costly) than what I should have. So... I thought I would test them on their 'vehicle exchange program'. Delighted does not describe how easy it was! Peter was away and Ryan stepped in, and almost as quick as you can say "Happy Customer" I was set up with my newer (more expensive, but still a great deal) Escape. I am a satisfied customer, and have no hesitation recommending Key West and their team.
Sales
The Florez
55
My wife and I are so thankful to Michael and admire his level of service and experience in aquiring our first vehicle. My wife and I were thinking about purchasing a used vehicle, but Michael got us into a brand new Ford Escape and we just love it!!!!!!. We got what we were looking for and also at the price that my wife and I had budget for. We want to thank Michael and all of the team that were involved on this purchase, we totally highly recommend Michael and the Finance team for an amazing job. What a way to start a new year.
Sales
Purchasing my Jeep
55
Very wonderful staff at Key West. From submitting an interest form to purchasing my brand new Jeep everyone had been so friendly and awesome! A huge thank you to Sales Associate Robert Klaus. You rock!
Sales
Team Effort
55
Key West Ford has a team effort right from on-line with Elisabeth then Raven Moore who set up a meeting with Peter Olsen our sales rep.The test drive of a 2017 Escape SE,AWD went flawlessly,rough road snow..the Escape took the ride with ease.Peter Olsen heard my wants in the Escape and did a wonderful job with my trade and Kamran Sobhabi the A.G.M.completed my perchase.Thanks to all,Mike Rylands.
Sales
Customer Service
4.65
Excellent Customer Service and they Work as a Team very Knowledgeable they have given us options that could work with us and we are very Satisfied.
Sales
Great exspereincd
55
Great service and very helpful and friendly place.They will guide you in the right direction!will always go back to key west ford for there great service and friendly atmosphere!!!thanks for the help
Sales
Outstanding Experience....Again
55
This is my 2nd Time Purchasing a Vehicle from Key West Ford and will be back again when I am in need of a New ride. My experience from my Vehicle search, to the test drive to the final purchase was outstanding. Everyone that I dealt with at the dealership was very professional and easy to deal with. They made it very easy.
Sales
I had a great experience
55
The service here is excellent. They really take great care of you. The purchase experience was really nice too. My salesperson was extremely friendly and helpful and I got a great deal! A huge thank you to Sales/Leasing Consultant's, for his/her patience, honesty, help, and courtesy. I couldn't be happier with my car.
Sales
Excellent Experience
55
I went in to buy an advertised used car so I knew what I wanted. My salesman knew how to move my examination of the vehicle along and then the purchase. I didn't feel "pushed" into anything maybe because of the experience of the salesman so he could "read me" and match his approach to mine. The vehicle was made ready to pick up for when I was available to pick it up (later the same day.... maybe the only part where I felt a little "pushed" heh,heh,heh...). Anyway, I'm quite happy with the service I got and I give full marks to my salesman, Mike Nokes , who was pleasant, calm and reasonable to deal with. I'd go back to this dealership again, especially if I could have Mike as my salesman again.
Owner Advantage Rewards®
 
Member Terms and Conditions

General Information 
The Owner Advantage Rewards Program (the “Program”) is brought to you by Ford Motor Company (“Ford”) and the Ford or Lincoln Dealership  at which you enrolled in the Program (“your  dealership”).  The Program including but not limited to rewards generated and/or redeemed, is only applicable to the dealership at which you have enrolled.  Membership is valid only  at the dealership that enrolled you. Each dealership is independently owned and operated and program benefits may vary. See your dealership for complete Program details including information on benefits offered by your dealership.

Membership 
Membership in the Program at your  dealership (“Membership”) is open to U.S. residents (excluding U.S. territories) who are 18 years of age or older. Your dealership may enroll you in the Program, upon your consent, during your service visit or vehicle purchase process. There is no fee to enroll and membership can be canceled at any time without penalty. You may have separate memberships at more than one dealership.  Membership and benefits shall be considered void where prohibited by law. All individuals within a household, defined as follows, may share one Membership. “Household” is defined as individuals who are spouses, domestic partners, siblings, parents or children of the household’s primary member and who live at the primary member’s address. “Primary Member” is defined as the individual in the household who enrolls the household or, in  some cases, the member who has been  pre-assigned as the primary member by Ford or your  dealership.  All individuals within the household accrue and redeem in the same Membership account (“Account”). Each individual may belong to only one household. Membership and Program benefits are not transferable to individuals outside the household. By participating in the Program, you expressly agree  and consent to the disclosure or transfer of your  account(s), to another dealership, at the discretion of Ford Motor Company. Employees of the dealership are not eligible for membership. Your dealership or Ford may waive the exclusions described herein in general or on a case-by-case basis at their sole discretion. Membership is not available to corporations, organizations, fleet, or legal entities. Ford or your  dealership may, at their sole  discretion, determine which individuals, vehicles or addresses  constitute a household, and  may  combine or separate accounts or separate individuals into multiple accounts at any time and at its sole discretion. Ford and your dealership are not responsible or liable for disputes regarding the eligibility of a person to redeem rewards from an account. 

Earning Rewards 
As a member of the Program, you may earn  Service Rewards: a one-time $10 enrollment bonus, a 5% reward amount on the amount you pay for qualifying parts and services purchased at your dealership, rounded down to the nearest penny, and a complimentary oil change once you have purchased four oil changes,  At  its sole discretion, your dealership may choose to  change  the  number of oil change purchases required to earn a complimentary oil change. See your dealership for complete details regarding service rewards offered  to members. Your dealership may, at its sole discretion, choose to allow you to earn Sales Rewards: a complimentary oil change with the purchase of a new, used or certified pre-owned Ford or Lincoln vehicle and rewards which may be applied toward a future purchase of new Ford or  Lincoln vehicle. Sales Rewards  cannot be  earned on purchases of vehicles through a Ford employee, Partner Recognition, or dealership employee plan. Furthermore,  participants of aforementioned employee programs should see the  dealership for additional 
details and limitations. You may also eligible to earn special member incentives provide by Ford or your dealership. Certain restrictions may apply.

Program Rewards may be earned or redeemed only when you show government-issued picture identification at the  time of payment at your  dealership.  The person who pays for a purchase designates the  Membership account into which Program Rewards will be credited. No adjustments that would increase your Membership 
account balances will be made after payment is made in full, the service or vehicle sale is complete, or the vehicle or part is delivered, whichever occurs first. 
Reward calculations are based upon dollars paid at checkout on eligible purchases. Eligible purchases do not include program rewards, any other deductions to the amount directly paid by you, applicable taxes and/or fees, warranty repairs, body shop repairs, fleet or wholesale purchases, or other charges determined by Ford or your dealership.

In certain cases, you may be required to  pay a minimum amount directly “out-of-pocket” to earn a Program Reward. . When parts, vehicles, or other purchases are returned or an adjustment is made to a prior transaction that accrues Program Rewards, the associated Program Rewards will be deducted from your account. If the purchase of a vehicle is cancelled, no  Program Rewards for that purchase will be credited to the member. Households are entitled to no more than one enrollment bonus per dealership.  Program Rewards have no cash value and are nontransferable. Ford and your dealership are not responsible for communications and account information lost due to change of address or other contact information. Your dealership, not Ford, is responsible for delivering the Service and Sales  Rewards described in this document. See your dealership for complete Program details Ford does not have any liability or obligation with regard to Rewards issued by your dealership.

Redeeming Rewards 
You are eligible to redeem Service Rewards on eligible service transactions and parts purchases at your dealership. A service or parts purchase may be required in order to redeem rewards. Service Rewards may be used in conjunction with most other discounts or offers toward the purchase of products or services, not to 
exceed the purchase amount.  Within one calendar year, a member may redeem a maximum of $500 in Service Rewards. 
You may be eligible to redeem a Dealer-specified number of  Service  Reward  Oil Change credits for a complimentary oil change.  A complimentary oil change must be of equal or lesser value than the lowest price paid for the paid oil changes purchased to earn the reward. Within one calendar year, a member may redeem a maximum of five complimentary oil changes.  
 
You may be  eligible to redeem Sales Rewards  on eligible purchases of new Ford or  Lincoln vehicles. The maximum amount of Sales Rewards that may be redeemed is $500 per vehicle.  Sales Rewards may be used in conjunction with most other discounts or offers toward the purchase of the vehicle.  Sales Rewards cannot be redeemed on purchases of vehicles  through a Ford  employee, Partner Recognition, or dealership employee plan. You may also eligible to redeem special member incentives  provide by Ford or your dealership. Certain restrictions may apply.  See your dealership for complete details.  Service and Sales Rewards may only be redeemed at your dealership. Redemption can only occur for rewards offered by your dealership. Each transaction involving a reward redemption, may include Rewards redemptions from only one account. Program Rewards cannot be earned or redeemed for certain products and services or 
prior purchases. Additional Ford and dealership restrictions may apply, see your dealership regarding restriction details. If any taxes are owed associated with redemption, you are responsible for paying those taxes. Certain rewards may expire sooner than the account expiration, such rewards are immediately forfeited upon expiration. See your dealership for details regarding redeeming rewards and rewards expiration. 

Member Communications 
As a member of the Program, you agree to receive advertising, marketing materials and other communications from Ford and your  dealership via print, email or other means. The information you provide will  be handled according to the Ford Privacy Policy. If you are interested in learning more about our privacy practices, please visit FordOwner.com/rewards or LincolnOwner.com/rewards. You may choose to not receive promotional communications from Owner Advantage  Rewards in connection with our online and direct mail services. If you notify us that you do not want to receive promotional information through online or direct mail channels, we will not contact you directly through the online or direct mail channel you indicated with promotional messages about Owner Advantage Rewards. However, we may continue to send you program-related administrative communications, such as transaction history and account statements. To inform us that you do or do not wish to receive promotional communications from Owner Advantage Rewards, do one of the following:  1.) Select the opt-out link located on the bottom of all Owner Advantage Rewards program related emails (if email address is on file and you wish to no longer  receive email communications); 2.) Call Owner Advantage Rewards PHQ @ 1-866-58-OWNER; or, 3.) Send your request in writing to Owner Advantage Rewards, Owner Advantage Rewards, 16800 Executive Plaza Drive, Dearborn, Michigan 48126

You may view your account activity online at  FordOwner.com/rewards or  LincolnOwner.com/rewards. For information about your account, contact your dealership at the telephone number on your membership card. 

Membership Cancellation 
You may cancel your membership at any time by notifying Ford in writing at the address above. All membership benefits, including accrued Rewards and earnings will immediately be forfeited upon cancellation. 
 
Membership Deactivation and Termination 
You agree that Rewards expire and are forfeited when you, or any member of your household, have not earned or redeemed Rewards for 549 consecutive calendar days (approximately 18 months). You agree that failure to earn or redeem Rewards for 549 consecutive calendar days will result in membership deactivation (inactive status). While your membership is an inactive status, you are unable to earn or redeem Rewards. To reactivate your membership, you will be required to contact your dealership. See your dealership for details regarding membership reactivation. Upon reactivation of your membership, you will not be awarded any Rewards based upon transactions or otherwise during the inactive status.

Participation in the Program is a privilege granted to members, and as such can be suspended, revoked or terminated at any time by your dealership or by Ford for any reason. You understand and agree that in the event of termination of membership, your membership benefits including all Program rewards and benefits will 
immediately be forfeited. 
 
Program Changes and Program Termination 
These member terms and conditions are effective April 1, 2012.Ford and your dealership reserve the right to change or terminate the Program, or parts thereof, at any time without notice and without further obligations to Program members, including, but not limited to, modifications which: a.) govern Program Earnings earned on and after the date of the change; or, b.) change the value of already accumulated Program Earnings.  The Program is considered to be terminated as of the date that notice is posted online at FordOwner.com/rewards or LincolnOwner.com/rewards (the “Termination Date”). No Program Earnings will be earned or redeemed after the Termination Date.  Any and all changes and/or amendments to these terms and conditions will become binding upon all Program members immediately.  For the current Terms and Conditions, visit FordOwner.com/rewards or LincolnOwner.com/rewards.

Ford  and your dealership assume no liability for any member’s participation that contravenes the laws or regulations of his or her  state. The Ford name, and all trademarks and logos displayed are owned or used under license in United States by your dealership. Trademarks include, but are not limited to Owner Advantage 
Rewards. Unauthorized use of any trademark displayed is strictly prohibited.