Professional service and a good purchasing experience
I had an excellent experience dealing with Robert Antoniak on my recent F150 purchase. After my initial test drive, I took some time to think about the purchase. Robert followed up with me but was not at all "pushy" which is something I value when dealing with a seller. I found him friendly and very easy to deal with. Robert really knows his products and had an answer for every question I had. I would recommend Robert and Key West Ford to anyone looking for a new or used vehicle.
I also had an excellent experience setting up my financing with Michelle Kellough. Michelle went through all of the options and set me up with a finance plan that worked perfectly for me. Michelle is also very friendly and professional and I was quite happy with the service.
Allan was extremely patient and professional with me , showing me the best match to my needs . I am really happy with my choice so I do recommend you ask for him.
Very Happy With My Purchase
Robert Antoniak was professional, courteous, and answered all of my questions honestly. After having researched a few suitable vehicles on AutoTrader, I found a great car at Key West. Robert was eager to have me test-drive the vehicle, and I walked out with new (lightly used) car that afternoon. Very pleased with my purchase. Thanks to Michelle too!
Easy, breezy and pleasant experience re purchase of a 201...
Nothing but praise for the car; the service and the dealership and its culture. I have never had so painless and enjoyable experience at purchasing a car. Typically, it has been a somewhat anxiety-laden, somewhat pressured experience. Utterly different at Key West. Best experience ever in a car dealership. This will sound odd, but they seemed like friends.
JDF and ALA - New West
Thanks for your help!
Had great deal with you ,thanks for your help. I’m highly recommend this dealership because for the great service. Hope deal with u agin !
A very friendly and welcoming dealership!
This dealership was very friendly and welcoming. All the associates were very helpful. We selected a vehicle and left a deposit and returned the next day and drive away as very happy car owners! Definitely recommend key west ford to anyone looking into buying a new or used vehicle!
Found Allan and rest of ground very good to deal with. He wasn't pushing and prepared to what was needed to get the sale. thanks
First time working with Key West - really enjoyed it
I came to Key West Ford looking at a very specific vehicle, hoping to trade out of a sedan into a small SUV. Ian was the sales guy on deck, and was very friendly and helpful. He understood that although a deal was possible, it wasn't guaranteed as I had appointments to see other vehicles.
We test drove the vehicle I was there to see (2017 Nissan Rogue), and he was very patient with the bad traffic on a Friday afternoon. He wasn't pushy or in a rush to get out of the car. We talked trade in potential on my old car, and about a possibility of a deal. I reviewed what he offered, and said I'd keep him in mind as I finished my other test drives.
Once those were done the next day, I selected the Key West Rogue as my car of choice. Ian was kind enough to come in on his Saturday off to help secure the offer he'd made me the day before, prepare the paperwork, and walk me through the process. I was never left alone, and never felt lost in the shuffle.
He also went to work scrambling to find me replacement floor mats (which had gone missing from the car) and a gas card to make up for the partially emptied tank.
It's worth mentioning too, every other employee I dealt with - every single one - was friendly. Whether it was another sales person taking two seconds to tell me where Ian was, the ladies at the front desk giving me directions, or dealing with the finance (Michelle was also awesome!), I didn't meet a single person at Key West that gave me a bad feeling.
Ian was a pro - dealt well, listened well, showed patience in asking for and landing the deal, and made me feel valued as a customer before moving on to any other business. I had a great experience dealing with him, and would do so again.
This has been the easiest car purchase I've ever made. Thanks Ian!
Thanks Allan for helping me find my next family vehicle.
I came in to the dealership looking to move up from a five seater sedan into a 7 seater SUV. Allan greeted me shortly after arriving and I let him know what I was looking for. I'm glad I didn't have to search all over for someone to help me like I've run in to at a few other dealerships. He fought through the cold weather to show me vehicle after vehicle till we found one that worked. We didn't end up doing the deal that day since it was a little more than what I had budgeted. Allan being the great guy that he is, called me a couple days later to let me know of more options that would be available for me from a new shipment that was coming in. I was happy that he kept working to help me well after I had left that day. Not every sales guy would go above and beyond like that. That's why I think he deserves 5 stars. The dealership did a great job making their vehicles available and did a fantastic detailing job on the slighty used vehicle that i purchased. I would have given Key West Ford 5 stars but I only received a half tank of gas when I left. I figured after giving them tens of thousands of dollars in business a full tank would have left a nice impression on their customer. It would have been completely empty if it wasn't for Allan seeing it before I left and he was quick to get it up to at least half for me. Overall a pretty good experience.
Have an old car and want to step into a new one? Well Key West FORD has a deal for you.
Starting this October, Key West FORD customers can trade in a vehicle for recycling and get up to $3,000
towards the purchase or lease of a new FORD.
Stats show more than 50,000 cars have been traded in and recycled since 2009 at FORD.
This is a “win win” for consumers, the economy and the environment. FORD is proud to boost more
recycled vehicles than any other automotive manufacturer.
To Qualify for Key West FORD’s recycle your ride programme is you must visit Key West FORD with your
2005, or older vehicle, that has been properly registered and insured for ( the last three months ) to
confirm your eligibility. Your vehicle must be in proper running order and, of course, you must purchase
a NEW FORD vehicle. This incentive will then be applied to the purchase vehicle, over and above other
current rebates and promotions.