Robert Antoniak was professional, courteous, and answered all of my questions honestly. After having researched a few suitable vehicles on AutoTrader, I found a great car at Key West. Robert was eager to have me test-drive the vehicle, and I walked out with new (lightly used) car that afternoon. Very pleased with my purchase. Thanks to Michelle too!
Easy, breezy and pleasant experience re purchase of a 201...
Nothing but praise for the car; the service and the dealership and its culture. I have never had so painless and enjoyable experience at purchasing a car. Typically, it has been a somewhat anxiety-laden, somewhat pressured experience. Utterly different at Key West. Best experience ever in a car dealership. This will sound odd, but they seemed like friends.
JDF and ALA - New West
Thanks for your help!
Had great deal with you ,thanks for your help. I’m highly recommend this dealership because for the great service. Hope deal with u agin !
A very friendly and welcoming dealership!
This dealership was very friendly and welcoming. All the associates were very helpful. We selected a vehicle and left a deposit and returned the next day and drive away as very happy car owners! Definitely recommend key west ford to anyone looking into buying a new or used vehicle!
Found Allan and rest of ground very good to deal with. He wasn't pushing and prepared to what was needed to get the sale. thanks
First time working with Key West - really enjoyed it
I came to Key West Ford looking at a very specific vehicle, hoping to trade out of a sedan into a small SUV. Ian was the sales guy on deck, and was very friendly and helpful. He understood that although a deal was possible, it wasn't guaranteed as I had appointments to see other vehicles.
We test drove the vehicle I was there to see (2017 Nissan Rogue), and he was very patient with the bad traffic on a Friday afternoon. He wasn't pushy or in a rush to get out of the car. We talked trade in potential on my old car, and about a possibility of a deal. I reviewed what he offered, and said I'd keep him in mind as I finished my other test drives.
Once those were done the next day, I selected the Key West Rogue as my car of choice. Ian was kind enough to come in on his Saturday off to help secure the offer he'd made me the day before, prepare the paperwork, and walk me through the process. I was never left alone, and never felt lost in the shuffle.
He also went to work scrambling to find me replacement floor mats (which had gone missing from the car) and a gas card to make up for the partially emptied tank.
It's worth mentioning too, every other employee I dealt with - every single one - was friendly. Whether it was another sales person taking two seconds to tell me where Ian was, the ladies at the front desk giving me directions, or dealing with the finance (Michelle was also awesome!), I didn't meet a single person at Key West that gave me a bad feeling.
Ian was a pro - dealt well, listened well, showed patience in asking for and landing the deal, and made me feel valued as a customer before moving on to any other business. I had a great experience dealing with him, and would do so again.
This has been the easiest car purchase I've ever made. Thanks Ian!
Thanks Allan for helping me find my next family vehicle.
I came in to the dealership looking to move up from a five seater sedan into a 7 seater SUV. Allan greeted me shortly after arriving and I let him know what I was looking for. I'm glad I didn't have to search all over for someone to help me like I've run in to at a few other dealerships. He fought through the cold weather to show me vehicle after vehicle till we found one that worked. We didn't end up doing the deal that day since it was a little more than what I had budgeted. Allan being the great guy that he is, called me a couple days later to let me know of more options that would be available for me from a new shipment that was coming in. I was happy that he kept working to help me well after I had left that day. Not every sales guy would go above and beyond like that. That's why I think he deserves 5 stars. The dealership did a great job making their vehicles available and did a fantastic detailing job on the slighty used vehicle that i purchased. I would have given Key West Ford 5 stars but I only received a half tank of gas when I left. I figured after giving them tens of thousands of dollars in business a full tank would have left a nice impression on their customer. It would have been completely empty if it wasn't for Allan seeing it before I left and he was quick to get it up to at least half for me. Overall a pretty good experience.
Excellent employee and dealership
First time purchasing a new vehicle and I had many questions. Allan and the crew at Key West Ford were fantastic from start to finish.
Great experience. They went above and beyond to help us get into the vehicle that we wanted. Would not hesitate to recommend this Dealership and the staff we dealt with.
(Posted on Mar 7, 2011 at 06:20PM by Steven Arsenault)
Today is a momentous occasion for Key West Ford. With the largest wide-ranging selection of cars, trucks, and SUVs in Western Canada, this dealership is taking sales and fetching deals to a whole new level. They have teamed up with the innovative company ‘OneBigBroadcast.com’ through WebStager.com (a social media automation and development company) and launched a novel social media strategy. Key West Ford sells a broad selection of featured vehicles and also specialty vehicles, emphasizing a truly unique inventory.
The OneBigBroadcast.com platform has created a unique inventory management system for Key West Ford emphasizing up to date inventory and prices directly from your smart phones, and I-phones. Key West is able to generate smart phone applications in a matter of minutes and broadcast these directly using QR (Quick Response) codes that lead you directly to a real-time feed. These codes enable you to use the camera feature of your mobile phones to capture the QR image from various forms of media. With a free QR application downloaded to your phone, these codes are translated into live information connecting you to the URL with inventory and price updates. All you do is take a picture of the code. You can easily stay abreast of price and inventory changes and keep tabs on numerous specialty vehicles that Key West Ford offers.
Mobile phone user browsers are constantly detected and the entire inventory platform is reconfigured for perfect smart phone viewing. You can follow the Key West platform directly from your mobile phone, redefining convenience in automobile shopping. It fits perfectly with all smart phone configurations. No more stalking around the dealership and perusing stale-smelling auto magazines. Key West Ford now puts the power in your hands to easily examine an entire inventory that stays freshly updated.
This is just a glimpse of the innovation that OneBigBroadcast has brought to Key West Ford. Stay with us, because there is more to come, as this Key West Ford launch has even more to offer.