I didn't plan on buying a new vehicle anytime soon, but my 2015 Ford Escape was written off in a major car accident and I had no choice but to look for something new. My obvious choice was to come down to Key West Ford and shop around. Once I saw the 2017 Ford Escape in the showroom I was in love. My salesman Michael Nokes was friendly and funny and he babysat my 6 year old while I did all of my financing with Michelle (who is warm and caring and worked so hard for me). Most salesman wouldn't have taken the time Michel did. He played and colored with her. I was amazed with the customer service I received by Michael, Michelle, Kam, and Ivan. I can not stop raving about my new vehicle and service to all my friends and family....I will be back again and again!
Robert Klaus rocks !!
Robert klaus made my very first experience buying a new car, the most wonderful experience yet. He provided so much information for me about the car I was interested in. Besides being very kind and warm, I would overall say I was super super pleased and the happiest I've been in a very long time thank u to Robert. I am so happy , I'm going to share my experience with my friends and family about Robert and Keywest Ford. Thanks u guys. U were absolutely awesome.
Sincerely, Emina Prentice
Happy Girl 😘
I was contacted by the dealership's internet team to trade-in my previously purchased vehicle. They were able to offer me a fair deal and Michael listened to my needs and wants for a new vehicle and got me into a new 2017 Escape. My wife and I both love it. Michael was an excellent resource and he answered all my questions and addressed any concerns I had. Most importantly he was very friendly and concerned that I get a vehicle with which I'm happy.
Confident they earned my trust!
The last time I made my own car-buying decision was in 1984. I was nervous; I had done some research, knew what I was looking for (more or less). I didn't want to be pressured but I also recognized my inexperience with cars. Key West Ford has a 30-day/2000 km 1-time vehicle exchange policy so that was a huge factor in my decision to buy with them. Peter was friendly, efficient and thankfully, not pushy. I bought my pre-owned vehicle. And then I had some minor trouble (addressed well by the Service Dept.), and realized I bought something older (and less costly) than what I should have. So... I thought I would test them on their 'vehicle exchange program'. Delighted does not describe how easy it was! Peter was away and Ryan stepped in, and almost as quick as you can say "Happy Customer" I was set up with my newer (more expensive, but still a great deal) Escape. I am a satisfied customer, and have no hesitation recommending Key West and their team.
My wife and I are so thankful to Michael and admire his level of service and experience in aquiring our first vehicle. My wife and I were thinking about purchasing a used vehicle, but Michael got us into a brand new Ford Escape and we just love it!!!!!!. We got what we were looking for and also at the price that my wife and I had budget for. We want to thank Michael and all of the team that were involved on this purchase, we totally highly recommend Michael and the Finance team for an amazing job. What a way to start a new year.
Purchasing my Jeep
Very wonderful staff at Key West. From submitting an interest form to purchasing my brand new Jeep everyone had been so friendly and awesome! A huge thank you to Sales Associate Robert Klaus. You rock!
Key West Ford has a team effort right from on-line with Elisabeth then Raven Moore who set up a meeting with Peter Olsen our sales rep.The test drive of a 2017 Escape SE,AWD went flawlessly,rough road snow..the Escape took the ride with ease.Peter Olsen heard my wants in the Escape and did a wonderful job with my trade and Kamran Sobhabi the A.G.M.completed my perchase.Thanks to all,Mike Rylands.
Excellent Customer Service and they Work as a Team very Knowledgeable they have given us options that could work with us and we are very Satisfied.
Great service and very helpful and friendly place.They will guide you in the right direction!will always go back to key west ford for there great service and friendly atmosphere!!!thanks for the help
It’s the season of sharing at Key West Ford.
Join us as we partner with the Union Gospel Mission for their Annual Food Drive.
From December 10th until December 22nd we’re accepting donations for the Union Gospel Mission. These donations will help to feed families in Vancouver and New Westminster, providing much needed nutrition throughout the holidays. All food should be non-perishable (homemade, opened or glass-jar items will not be accepted) and delivered to our showroom.
The Key West team is proud to raise awareness for the Union Gospel Mission. We’re also proud of our customers, which is why we’re hosting a raffle to celebrate their generosity. All participants in this donation drive will be eligible to win a 50-inch television! Entry forms will be given to those who bring food and one ballot will be chosen later this month (on the 22nd or 23rd).
To learn more about the raffle - as well as the Union Gospel Mission - visit our official Splash Page.
Give the ultimate gift this holiday. Help Key West Ford feed local families.