Great no pressure sales advice and service. Very impressed with the whole sales experience and the car we purchased. The whole experience was excellent from initial enquiry to driving the vehicle away
Very friendly and helpful
Had an awesome experience at key west ford they were very helpful and friendly. They helped me walk out with a brand new car that I couldn't be happier with
Key West Ford
Very professional, all the Key West individuals were pleasant to deal with and at the same time were all business. Paperwork was quick and painless. Good experience
Excellent sales team, Jeremy was friendly,helpful definitely a great car buying experience. Will recommend Jeremy to friends and family. My second vehicle purchase at Key West, great dealership.
Buying a Ford.
It was a very pleasant experience dealing with Phil, Ivan, and Michelle. There was no pressure tactics and it was a comfortable atmosphere. How they got me into a Ford after I've been a GMC/Chvy my whole life says something about their character and professionalism. Thoroughly enjoying my Ford F150. Thank you.
Helpful, I didn't feel pushed. They knew my budget and stuck to it. Robert was excellent. I love their warranty on used cars. They stuck by their word.
My salesman was Robert Klaus,he was always helpful from when I first phoned him about the add in the paper to when I picked up my new truck.The finance guy was great,Nicholas Terezakis he wasn't trying push anything extra and was very helpful even though the 599 they charge for paperwork is a little steep.The reason I gave the dealership a 3 star rating was I found the management pushy ,I guess that is the way they become no. one in sales.Wes the sales manager also didn't fulfil his promise of giving my accessories for my truck at dealers cost which was promised,only gave 10% off retail , not much of a savings .Also when I picked up the truck we found some scratches on it,they promised to fix it but it still means coming back on my time.
Dealing with Robert as my salesperson was a relief, the high pressure you would expect was non existent, and everything was presented to my wife and I very friendly and professional. All my questions were pretty much being answered before I asked them, There were a few concerns about the pre-owned vehicle I was about to purchase and all those concerns were taken care of, no questions asked...most excellent experience with a big dealership for my wife and I, I would highly recommend seeking out Mr. Klaus for his above and beyond customer service...Thanx Key West Ford !
Robert helped me decide which model best fit my needs and took the time to test drive a couple of cars. Overall, it was a relaxed and professional experience.
(Posted on May 5, 2011 at 11:41AM by Steven Arsenault)
Our new Facebook Photo Contest. Here's another reason to celebrate the excellence of Key West Ford: technological innovation. Impressive words, indeed, but this fact - and it is a fact - highlights the ongoing success Key West Ford enjoys among current and prospective customers throughout British Columbia. By expanding the role of service, by giving people the information they want, by marrying technology and convenience while never forsaking its commitment to the highest standards -- these principles make Key West Ford a critical and commercial success.
Now Key West Ford has a fun way for people to showcase their love of driving: Your Greatest Road Trip, where fans can upload their photos and videos to potentially win a variety of cool prizes. This Facebook application is yet another example of Key West Ford's effective use of social media. In this ‘Age of Google’ and size of Facebook in connecting people, building an application to bridge the gap between auto users and progressive dealers only attracts current and future customers.
Far from using this medium as an exercise in self-indulgence, Key West Ford rewards its fans for doing what they do best -- enjoying the excitement of driving.
Think about how genuinely entertaining - and original - this contest is: Key West Ford will give people prizes for using this Facebook application to upload pictures and videos from some of the most memorable road trips across the country. Anywhere, really. Which means, you can share your greatest road trip with the world -- and win stuff! In a word: amazing! So come on share your greatest road trip or vehicle experience with the world and share in some great prize giveaways every month. Good luck and let’s get this road party started!