Great no pressure sales advice and service. Very impressed with the whole sales experience and the car we purchased. The whole experience was excellent from initial enquiry to driving the vehicle away
Very friendly and helpful
Had an awesome experience at key west ford they were very helpful and friendly. They helped me walk out with a brand new car that I couldn't be happier with
Key West Ford
Very professional, all the Key West individuals were pleasant to deal with and at the same time were all business. Paperwork was quick and painless. Good experience
Excellent sales team, Jeremy was friendly,helpful definitely a great car buying experience. Will recommend Jeremy to friends and family. My second vehicle purchase at Key West, great dealership.
Buying a Ford.
It was a very pleasant experience dealing with Phil, Ivan, and Michelle. There was no pressure tactics and it was a comfortable atmosphere. How they got me into a Ford after I've been a GMC/Chvy my whole life says something about their character and professionalism. Thoroughly enjoying my Ford F150. Thank you.
Helpful, I didn't feel pushed. They knew my budget and stuck to it. Robert was excellent. I love their warranty on used cars. They stuck by their word.
My salesman was Robert Klaus,he was always helpful from when I first phoned him about the add in the paper to when I picked up my new truck.The finance guy was great,Nicholas Terezakis he wasn't trying push anything extra and was very helpful even though the 599 they charge for paperwork is a little steep.The reason I gave the dealership a 3 star rating was I found the management pushy ,I guess that is the way they become no. one in sales.Wes the sales manager also didn't fulfil his promise of giving my accessories for my truck at dealers cost which was promised,only gave 10% off retail , not much of a savings .Also when I picked up the truck we found some scratches on it,they promised to fix it but it still means coming back on my time.
Dealing with Robert as my salesperson was a relief, the high pressure you would expect was non existent, and everything was presented to my wife and I very friendly and professional. All my questions were pretty much being answered before I asked them, There were a few concerns about the pre-owned vehicle I was about to purchase and all those concerns were taken care of, no questions asked...most excellent experience with a big dealership for my wife and I, I would highly recommend seeking out Mr. Klaus for his above and beyond customer service...Thanx Key West Ford !
Robert helped me decide which model best fit my needs and took the time to test drive a couple of cars. Overall, it was a relaxed and professional experience.
Ford Motor Company recently reported a 22% increase in profits. Read those words again, since all of Ford's rivals continue to struggle with rising fuel costs, backlash from consumers, the wrath of critics and scrutiny from policymakers. In such an environment, Ford remains true to its integrity - and the respect of its buyers - while achieving a level of success that is the envy of the automotive industry. That success starts with the hard work of dealerships like Key West Ford, where service is a priority and respect - for the community and the individuals who give a city its identity - is a necessity.
Key West Ford is a microcosm of the leadership Ford Motor Company enjoys worldwide. From their expert technicians to their dedicated sales professionals, Key West Ford upholds the ideals of a sacred concept: that patience is a virtue, quality a right and helpfulness an invaluable good. Translation: Key West Ford lives for its customers.
That fundamental rule - that the customers deserves our attention and assistance - continues to be the cornerstone of success for Key West Ford. And thus, the accolades come from fans across Canada -- that Key West Ford is a winner!