Peter, Ben and Nick Helped me to Get My Dream Car!
Mustang has been my dream car since high school, finally got it owing to the help from Peter, Ben, and Nicholas.
I contacted several Ford dealers at the same time and Ben was the first one who replied to me. I was very surprised because it was 11 pm. At least I knew he cared about his business and wanted to get the sale. So I visited them first. Peter was really patient and knowledgable. He showed me all my options both new & used. I immediately knew what I exactly wanted after the first visit.
One thing I really appreciate is he was not pushy at all. I got to visit different dealers to see more options but eventually, I chose Key West because, of course, I love the car he recommended, also, Ben and Peter made me feel they will still be happy to help after selling the car to me, will not just simply ignore the aftersale service. Nick helped me to make the financing easy.
They care and they help. No more words, highly recommended!
We had the unfortunate need to have our van replaced due to an accident. Flynn had a replacement van in stock and we were back on the road very quickly. The van was ready on time as promised.
Buying used Ford F-150
We received great service from Peter and he gave us lots of time to make our decision on buying the right truck. He even got the price down a little for us.
Appreciate the value add
We appreciated the telephone information provided by Jeff Upton when we were inquiring about a used truck. We needed to determine whether it had the heavy duty towing capabilities that we needed. Jeff went out of his way to do some digging to determine the vehicle's tow capacity and he provided helpful information that we could use to assess other vehicles as we continued our search. That vehicle didn't work out but we subsequently came in to look at another and was served by Peter Olson. He did a great job on intro and test drive, and again, did some backchecking with Nissan to determine if this vehicle had a factory installed tow package. We felt that the negotiation and pricing was fair and we didn't get the high pressure sales tactics that I hate so much. When we came back to pick up the vehicle the next day, Peter had gone out of his way to have the tow hitch, which was really rusty, painted! A real value-add and a pleasant surprise. Nick was great to deal with for the contract signing, very pleasant.
Promised great service and delivered.
Shopping a used sporty SUV for my wife met with Robert Klaus who did a great job on intro and test drive. Came back next day and completed the deal with Micheal and Michelle in finance. Peter Olson worked with Robert behind the scenes coordinating the whole adventure. Painless process, friendly low pressure easy to deal with folks. the whole team came out to see my wife off in her new car including all the management team and the owner himself, all stood there in the pouring rain to watch her drive away! Highly recommend Robert and Peter if youre out car shopping. old fashioned personal service gets it done.
My experience at Key West Ford
I will share here my experience with Key West Ford. I have spent more than 7 hours with Mr. Peter olson (salesman), he was incredibly patient with me, showed me more than 12 possibilities of vehicles (in my budget). After we pick some cars he took me to do 5 test drives with the vehicles what really helped me so much on my choice.
Today I just pick up my car at Key West Ford just all clean (little issues on the vehicle were fixed just as promissed to me) and with fuel only for me to drive. I would like to thank Mr Peter Olsen and Key West Ford Team.
Thank you so much.
Great service and price
Jeff spent a long time with us and was very friendly and patient without being pushy. We purchased a used car, and on delivery he noticed a warning light in the dash. The dealership took care of it promptly. After driving for a few weeks we’re very happy with our car. Highly recommended!
Friendly, honest and fast.
Sasha was great to deal with. He was informative, friendly and fun to deal with. He wasnt pushy at all. They were fair about pricing and the whole process was easy and quick. Nicholas who did my fianancing was a pleasure to deal with and I would have to say overall this was the best experience buying a new vehicle I have had.
Outstanding Customer Service & Popcorn
From the second I pulled into the parking lot the experience started... I was greeted as soon as I exit my vehicle and was shown vehicles that I was interested in... Customer Service is key for me and when I didn't received it to my standards at another dealership which was closer to home, I decided to try Key West Ford... I am happy to say that I made a smart decision and needless to say I left with a new vehicle that I'm very happy with... If you are looking for a new vehicle I highly recommend Key West Ford...
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