Great no pressure sales advice and service. Very impressed with the whole sales experience and the car we purchased. The whole experience was excellent from initial enquiry to driving the vehicle away
Very friendly and helpful
Had an awesome experience at key west ford they were very helpful and friendly. They helped me walk out with a brand new car that I couldn't be happier with
Key West Ford
Very professional, all the Key West individuals were pleasant to deal with and at the same time were all business. Paperwork was quick and painless. Good experience
Excellent sales team, Jeremy was friendly,helpful definitely a great car buying experience. Will recommend Jeremy to friends and family. My second vehicle purchase at Key West, great dealership.
Buying a Ford.
It was a very pleasant experience dealing with Phil, Ivan, and Michelle. There was no pressure tactics and it was a comfortable atmosphere. How they got me into a Ford after I've been a GMC/Chvy my whole life says something about their character and professionalism. Thoroughly enjoying my Ford F150. Thank you.
Helpful, I didn't feel pushed. They knew my budget and stuck to it. Robert was excellent. I love their warranty on used cars. They stuck by their word.
My salesman was Robert Klaus,he was always helpful from when I first phoned him about the add in the paper to when I picked up my new truck.The finance guy was great,Nicholas Terezakis he wasn't trying push anything extra and was very helpful even though the 599 they charge for paperwork is a little steep.The reason I gave the dealership a 3 star rating was I found the management pushy ,I guess that is the way they become no. one in sales.Wes the sales manager also didn't fulfil his promise of giving my accessories for my truck at dealers cost which was promised,only gave 10% off retail , not much of a savings .Also when I picked up the truck we found some scratches on it,they promised to fix it but it still means coming back on my time.
Dealing with Robert as my salesperson was a relief, the high pressure you would expect was non existent, and everything was presented to my wife and I very friendly and professional. All my questions were pretty much being answered before I asked them, There were a few concerns about the pre-owned vehicle I was about to purchase and all those concerns were taken care of, no questions asked...most excellent experience with a big dealership for my wife and I, I would highly recommend seeking out Mr. Klaus for his above and beyond customer service...Thanx Key West Ford !
Robert helped me decide which model best fit my needs and took the time to test drive a couple of cars. Overall, it was a relaxed and professional experience.
Quality & Service Key West FORD Largest Used Car Truck Inventory Quality Is Job One
Interested to know how great brands achieve success? In a word: quality. Nowhere is that rule more important than in the automotive industry, where competitors seeks to lure customers with aggressive marketing campaigns and catchy advertising slogans. In contrast, Ford Motor Company has a motto that is a philosophy, not some promotional boilerplate. Bottom line: Quality Is Job One because everything this company does - from the manufacture of its cars to the training of its sales professionals to the responsiveness of its technical experts - is a priority.
To repeat: Quality Is Job One because nothing is second. Nothing is left to chance. Nothing is left to the forces of mediocrity or nonchalance. At Key West Ford, one of Canada's most distinguished automotive dealerships, these principles are an expression of personal integrity and professional ethics. By giving consumers the information they need - and by delivering that content through innovative online platforms - Key West Ford deserves all the praise it receives. From its acclaimed rating with the Better Business Bureau to its loyal support from members of the surrounding community, the dealership upholds the character of a leader: dedicated, transparent, helpful and sincere.
Key West Ford also embraces innovative technology, a necessity in our digital age, and gives consumers the opportunity to search the latest information about pricing, inventory and new vehicles. This sort of convenience is a matter of course for Key West Ford -- a reminder that the dealership always strives to enhance the conversation with facts and interactive media.
So yes: Key West Word abides the words that underscore the Ford Motor Company's ethos. Quality Is Job One. Nothing less is acceptable.