Key West Ford Sales Ltd.

Key West Ford

BUY WITH CONFIDENCE, ALL MAKES, ALL MODELS, FINANCE OR LEASE

Toll free: 1-888-239-0665
Facebook Google Plus Instagram Linkedin Pinterest Twitter
301 Stewardson Way, New Westminster, BC V3M 2A5
Sales1 (866) 579-1111
Service1 (888) 229-1188
Parts(604) 520-3047
Sales
Amazing Service in all departments
55
I Had the pleasure of buying a used Ford Focus ST from Key West Ford about a month ago after having a bad experience at another dealership. We went to look at the car, Ian came out and greeted us and then left us alone unless we had questions, he wasn't pushy or aggressive which was a nice change. I decided to take the car to my shop to do my own mechanical inspection, car checked out except for a small oil leak, but I decided to pull the trigger since it would be repaired under warranty. This was my first time financing a car but Ian, Gurj and Michael Nokes explained everything in great detail and didn't rush anything. Brought the car home and waited a few days to book it in to get the oil leak repaired. I phoned the Key West service department and was helped by Tony and Sue and made the appointment. Two days later I went to pick up the car and being a mechanic, decided to bring the car back to my shop to check out the repair which was done very well. A week later I phoned the parts department to ask about some accessories and was happy to see that the amazing customer service covers the entire dealership. Michael even phoned me a few days after to ask me how I liked the car, he also answered every question I had after buying the car promptly and thoroughly. This is an amazing dealership with amazing customer service, I would go to Key West Ford even if I wasn't buying a Ford. Thank you Ian, Gurj, Michael, Sue, Tony and everyone else at Key West Ford for taking the stress out of buying a car.
Sales
Bought a used vehicle quick and easy!
4.85
We walked into dealership and found Jag as we had dealt with him before. We had no intentions of buying a vehicle that day but left very happy with our new Elantra!
Sales
EXCELLENT EXPERIENCE
55
Total beginner at used car purchase. My salesperson Nik cheerful honest and well-informed found me the ideal car Kia Rio 2016 for a super price. The entire team were entirely supportive and straightforward: management Michael;financing Gurj and Michelle; and customer service,Meghan kept all their promises, and stood by until I drove off .the lot. in great happiness and relief for a first time used car buyer
Sales
Shopped & bought my car after test driving 3 cars
4.85
Thank you Key West Ford 👍 Quick - efficient and trustworthy dealership looking forward to sharing my experience and will recommend them anyone who may need a new or used car.
Sales
Great experience
4.85
Jag understood what kind of vehicle I wanted and found a perfect match. I got the SUV I wanted at a better price than I expected. Great service!
Sales
Great experience
55
For a while, I was interested in upgrading my car with a newer one. I spent a lot of time on internet searching for the right car and the right price and I picked 2015 Ford Fiesta Titanium at Key West Ford. On their website I found all details, pictures and specs so I made a call. I talked to Jag in Sales and arranged a test drive. From that moment everything was going smoothly. Kal Bhatti, Sales Manager, did a great job to appraise my car and was very pleasant and pretty straight forward about the price of the car. Nick and Gurj in Business Office took their time to get me the best interest rate possible and monthly payments affordable.It was all done in no time and without any pressure and I felt so comfortable dealing with all of them. I found a couple of minor things to be done on the car and Jag took care of it and it was ready for delivery on next day. The car was clean inside and out, I had a feeling that I bought a brand new car. I shared my experience with many friends and relatives and recommended the Key West Ford as a place to buy a car. Grat job guys!!! Bobby K Richmond
Sales
Good and quick
55
I have liked the staff, they know where they are going, it is easy too to contact them and now I have a great car.
Sales
Found just the car I needed
4.85
I came to Key West Ford looking for a used vehicle within a strict budget. When my first choice was out of my price range, Jag asked about my needs an preferences and found me a perfect fit for at a better price.
Sales
Amber is the best they have, by far
4.25
Amber is the only service advisor at Key West I trust. She's a straight shooter and doesn't make things up or make promises she can't keep. I was at my wits' end when dealing with Tony, I was ready to walk away from the dealership entirely, but Amber, with Sue's help, restored some faith in them. They are still slow, and a little too expensive, but since they are local to me, I will stick with them, so long as it's Amber I am dealing with. If she's not there that day, I don't even bother.
Buy A New Vehicle at Key West Ford Buy A Used Vehicle at Key West Ford Pre Approved

Key West Ford Blogs - Latest Ford News

View All Blog Posts

Bookmark and Share
The Better Business Bureau Names Key West Ford to the A-list: A+ Rating for Excellence
 
As a proud member of the Better Business Bureau (BBB), Key West Ford enjoys consistently high ratings for its emphasis on service, education, accessibility and support for the community. The dealership’s current rating is A+, a testament to Key West Ford’s longevity and success. This rating is also independent proof of the company’s approach to business: a belief in transparency, a shared effort to help current and prospective clients, and answering queries with respect and absolute professionalism.
This BBB rating further reflects a number of criteria, including: duration of business operation, volume of complaints per size of business, success concerning response to complaints filed against a business and final resolution of these complaints.

By these standards, Key West Ford distinguishes itself as a leader worthy of respect and admiration. In fact, with only 7 complaints (all mutually resolved) in 36 months – an incredibly low figure, compared to other competitors in the automotive industry – Key West Ford underscores its integrity; the dealership shows, both in word and deed, that it honors the principles that inspire its staff and customers alike – faithful and reliable care, backed by concern for the people of New Westminster.
The BBB also recognizes Key West Ford’s elite team of professionals, from sales experts to accomplished technicians, each of whom is available to offer valuable insight. These benefits extend online as well, where consumers can easily access Key West Ford’s website or smart-phone application.
These tools provide real time automatic price and inventory updates on makes and models, giving current and prospective customers the information they want without interruption or confusion.

With its A+ rating and deserved reputation for success, Key West Ford represents the universal strengths of good business: a quest for innovation and excellence, strengthened by wisdom and humanity. By any definition, those qualities warrant praise.