Great no pressure sales advice and service. Very impressed with the whole sales experience and the car we purchased. The whole experience was excellent from initial enquiry to driving the vehicle away
Very friendly and helpful
Had an awesome experience at key west ford they were very helpful and friendly. They helped me walk out with a brand new car that I couldn't be happier with
Key West Ford
Very professional, all the Key West individuals were pleasant to deal with and at the same time were all business. Paperwork was quick and painless. Good experience
Excellent sales team, Jeremy was friendly,helpful definitely a great car buying experience. Will recommend Jeremy to friends and family. My second vehicle purchase at Key West, great dealership.
Buying a Ford.
It was a very pleasant experience dealing with Phil, Ivan, and Michelle. There was no pressure tactics and it was a comfortable atmosphere. How they got me into a Ford after I've been a GMC/Chvy my whole life says something about their character and professionalism. Thoroughly enjoying my Ford F150. Thank you.
Helpful, I didn't feel pushed. They knew my budget and stuck to it. Robert was excellent. I love their warranty on used cars. They stuck by their word.
My salesman was Robert Klaus,he was always helpful from when I first phoned him about the add in the paper to when I picked up my new truck.The finance guy was great,Nicholas Terezakis he wasn't trying push anything extra and was very helpful even though the 599 they charge for paperwork is a little steep.The reason I gave the dealership a 3 star rating was I found the management pushy ,I guess that is the way they become no. one in sales.Wes the sales manager also didn't fulfil his promise of giving my accessories for my truck at dealers cost which was promised,only gave 10% off retail , not much of a savings .Also when I picked up the truck we found some scratches on it,they promised to fix it but it still means coming back on my time.
Dealing with Robert as my salesperson was a relief, the high pressure you would expect was non existent, and everything was presented to my wife and I very friendly and professional. All my questions were pretty much being answered before I asked them, There were a few concerns about the pre-owned vehicle I was about to purchase and all those concerns were taken care of, no questions asked...most excellent experience with a big dealership for my wife and I, I would highly recommend seeking out Mr. Klaus for his above and beyond customer service...Thanx Key West Ford !
Robert helped me decide which model best fit my needs and took the time to test drive a couple of cars. Overall, it was a relaxed and professional experience.
As an active member of the New Westminster community, Key West Ford makes service – for its staff, customers and the citizens of this town – an inseparable part of its efforts as business dedicated to helping others. That philosophy is at the heart of Key West Ford’s support for the New Westminster Police Department, a partnership that furthers the safety of businesses and residents alike. In fact, Key West Ford is the top listed sponsor for the Department’s campaign on behalf of community policing, which is available at: http://www.nwpolice.org/sponsorInformation.html#CommunityPolicingPartners.
On this website, under the section titled “New Crime Maps,” there is relevant information about crime trends – including car thefts and robberies – that give individuals a thorough overview of the factors necessary to protect New Westminster. These facts are essential for the community, so citizens and police officers can work together – as a group dedicated to personal safety – so we can joy the very best features of New Westminster: trust, transparency and the welfare of families, schools, merchants and public institutions. Key West Ford strives to make these goals a reality, a commitment that resonates within its physical showroom and online, through an accessible media platform that showcases exceptional deals with clarity and convenience.
This emphasis on service – a belief in helping consumers find the right car, for the right reasons – exemplifies Key West Ford’s longstanding reputation for success in the automotive industry. The dealership will even find a make and model for prospective consumers, even if a particular car is not in stock.
As the Number One automotive dealership in British Columbia, Key West Ford remains a proud – and visible – part of New Westminster. Its sponsorship of this new community policing initiative is further proof that – as a business and a model corporate citizen – Key West Ford deserves our respect and admiration.