I was treated extremely well. Robert Antoniak provided answered all of my questions in a clear and concise manner. He was extremely knowledgeable about the Ford edge. During the whole process I did not feel pressure to buy. The business manager was great to deal with. Again no pressure. Wes was also knowledgeable and easy to deal with.
tne best experience for me
I was dealing with Michael Nokes and thru the whole process he delightful ,honest ,trustworthy , and totally dedicated to me and my needs. I was a bit of a pain in the butt for sure as it turned out I ran into some personal issues before I could complete the deal but they never waivered in their commitment to me and my purchase. I had even given a good sized deposit to hold my car choice but they never even questioned my request for a complete refund. When I get my personal stuff settled you can bet I am going back to this team for my purchase.....TOP NOTCH DEALERSHIP FOR SURE. A REFRESHING CHANGE IN AN INDUSTRY FILLED WITH NOT SO GOOD DEALERS.
Jeremy " Is the man "
Started looking for a truck in the summer . Jeremy listened to our needs and kept is informed of any vehical that met our needs when something was to our specific needs . Finally purchased a truck last week . Thank you Jereny !
Was a pleasure working with you .
Was a real pleasure getting to know you . Keep up the good work
Buying a vehicle is always a little stressful. Peter made my experience comfortable, listened to my concerns and worked together. Ivan assisted in completing the deal.
I just want to thank Ryan Leverette and Nicholas Terezakis for their great input and service when I purchased my car a little more than a month ago. they were helpful and intentional in making sure I got the best deal.
Best car buying experience ever!
When I needed to replace my very old car I was dreading the process of finding another one. I did not want to buy a brand new car and the unknowns with a used vehicle can make it an even more stressful experience. After spending a lot of time checking out and test driving cars from a number of dealerships and private sellers, I ended up at the Key West Ford used car lot. It was a Sunday, pouring rain and we were the only people walking the lot except for one lone sales associate, Robert Antoniak. He showed us the cars that fit my criteria and a 2013 Ford Focus really stood out because of its low milage and price. I called Robert a couple of days later and arranged to take the car for a test drive.
After the test drive Robert was able to provide me with the complete car history including the maintenance work they had done on it when it came to their dealership. Once I decided to purchase the vehicle, the process was so fast and easy as there is an insurance office right inside the dealership for fast and easy transfers. Robert then put my plates on, synced my phone to the car for hands free calls, and filled the tank. The only small issue with the car were some scratches on the back right bumper which Robert got the price reduced for even more and arranged to have Key West repair it, which has since been done beautifully. I would definitely recommend Key West Ford to anyone looking to buy new or used. Robert could not have been more helpful and informative, a real pleasure to deal with. With such low milage, I feel like I got a brand new car for half the price! Thank you.
They sold me a 2012 focus LEMON and wouldnt replace the vehicle within the month period. They avoided my calls and wouldnt return messages until the month was up. Now im stuck with a lemon that meeds a new clutch every 15,000 kms
This was all after they sold me an escape suv and then i get a phone call the next day saying "sorry, the boss's daughter wants this vehicle" so after washing it and filling the tank and signing the paper, I was told to "return the vehicle" and was given this lemon focus with nothing but clutch problems. Ps the car wasnt detailed and the tank was empty
Great experience buying a new truck
Pete and the folks at Key West did a great job hunting down the specific truck I was looking for. I had very particular criteria and they tracked it down very quickly. Very pleasant sales experience.
After some bad news about a wrong price on the website, Ryan offered me a great deal and provided me an awesome sale experience. Ryan personally took a couple of hours to make sure that I would get the best deal for my trade in car and get the car that I've always wanted. He gave me a lot of time and space to think and make my final decision, without trying to push things desperately like any other salesperson. I'd recommend Ryan to anyone that is looking for a good and safe transaction. Honestly, the only inconvenient (and in this case I believe that it is a Ford process problem), was that I had to wait almost two hours for the car to be ready (washed, full tank, etc) and complete all the documentation. Raf
As an active member of the New Westminster community, Key West Ford makes service – for its staff, customers and the citizens of this town – an inseparable part of its efforts as business dedicated to helping others. That philosophy is at the heart of Key West Ford’s support for the New Westminster Police Department, a partnership that furthers the safety of businesses and residents alike. In fact, Key West Ford is the top listed sponsor for the Department’s campaign on behalf of community policing, which is available at: http://www.nwpolice.org/sponsorInformation.html#CommunityPolicingPartners.
On this website, under the section titled “New Crime Maps,” there is relevant information about crime trends – including car thefts and robberies – that give individuals a thorough overview of the factors necessary to protect New Westminster. These facts are essential for the community, so citizens and police officers can work together – as a group dedicated to personal safety – so we can joy the very best features of New Westminster: trust, transparency and the welfare of families, schools, merchants and public institutions. Key West Ford strives to make these goals a reality, a commitment that resonates within its physical showroom and online, through an accessible media platform that showcases exceptional deals with clarity and convenience.
This emphasis on service – a belief in helping consumers find the right car, for the right reasons – exemplifies Key West Ford’s longstanding reputation for success in the automotive industry. The dealership will even find a make and model for prospective consumers, even if a particular car is not in stock.
As the Number One automotive dealership in British Columbia, Key West Ford remains a proud – and visible – part of New Westminster. Its sponsorship of this new community policing initiative is further proof that – as a business and a model corporate citizen – Key West Ford deserves our respect and admiration.