I was contacted by the dealership's internet team to trade-in my previously purchased vehicle. They were able to offer me a fair deal and Michael listened to my needs and wants for a new vehicle and got me into a new 2017 Escape. My wife and I both love it. Michael was an excellent resource and he answered all my questions and addressed any concerns I had. Most importantly he was very friendly and concerned that I get a vehicle with which I'm happy.
Confident they earned my trust!
The last time I made my own car-buying decision was in 1984. I was nervous; I had done some research, knew what I was looking for (more or less). I didn't want to be pressured but I also recognized my inexperience with cars. Key West Ford has a 30-day/2000 km 1-time vehicle exchange policy so that was a huge factor in my decision to buy with them. Peter was friendly, efficient and thankfully, not pushy. I bought my pre-owned vehicle. And then I had some minor trouble (addressed well by the Service Dept.), and realized I bought something older (and less costly) than what I should have. So... I thought I would test them on their 'vehicle exchange program'. Delighted does not describe how easy it was! Peter was away and Ryan stepped in, and almost as quick as you can say "Happy Customer" I was set up with my newer (more expensive, but still a great deal) Escape. I am a satisfied customer, and have no hesitation recommending Key West and their team.
My wife and I are so thankful to Michael and admire his level of service and experience in aquiring our first vehicle. My wife and I were thinking about purchasing a used vehicle, but Michael got us into a brand new Ford Escape and we just love it!!!!!!. We got what we were looking for and also at the price that my wife and I had budget for. We want to thank Michael and all of the team that were involved on this purchase, we totally highly recommend Michael and the Finance team for an amazing job. What a way to start a new year.
Purchasing my Jeep
Very wonderful staff at Key West. From submitting an interest form to purchasing my brand new Jeep everyone had been so friendly and awesome! A huge thank you to Sales Associate Robert Klaus. You rock!
Key West Ford has a team effort right from on-line with Elisabeth then Raven Moore who set up a meeting with Peter Olsen our sales rep.The test drive of a 2017 Escape SE,AWD went flawlessly,rough road snow..the Escape took the ride with ease.Peter Olsen heard my wants in the Escape and did a wonderful job with my trade and Kamran Sobhabi the A.G.M.completed my perchase.Thanks to all,Mike Rylands.
Excellent Customer Service and they Work as a Team very Knowledgeable they have given us options that could work with us and we are very Satisfied.
Great service and very helpful and friendly place.They will guide you in the right direction!will always go back to key west ford for there great service and friendly atmosphere!!!thanks for the help
This is my 2nd Time Purchasing a Vehicle from Key West Ford and will be back again when I am in need of a New ride. My experience from my Vehicle search, to the test drive to the final purchase was outstanding. Everyone that I dealt with at the dealership was very professional and easy to deal with. They made it very easy.
Tomasz / Katarzyna Zemojtel
I had a great experience
The service here is excellent. They really take great care of you. The purchase experience was really nice too. My salesperson was extremely friendly and helpful and I got a great deal! A huge thank you to Sales/Leasing Consultant's, for his/her patience, honesty, help, and courtesy. I couldn't be happier with my car.
As an active member of the New Westminster community, Key West Ford makes service – for its staff, customers and the citizens of this town – an inseparable part of its efforts as business dedicated to helping others. That philosophy is at the heart of Key West Ford’s support for the New Westminster Police Department, a partnership that furthers the safety of businesses and residents alike. In fact, Key West Ford is the top listed sponsor for the Department’s campaign on behalf of community policing, which is available at: http://www.nwpolice.org/sponsorInformation.html#CommunityPolicingPartners.
On this website, under the section titled “New Crime Maps,” there is relevant information about crime trends – including car thefts and robberies – that give individuals a thorough overview of the factors necessary to protect New Westminster. These facts are essential for the community, so citizens and police officers can work together – as a group dedicated to personal safety – so we can joy the very best features of New Westminster: trust, transparency and the welfare of families, schools, merchants and public institutions. Key West Ford strives to make these goals a reality, a commitment that resonates within its physical showroom and online, through an accessible media platform that showcases exceptional deals with clarity and convenience.
This emphasis on service – a belief in helping consumers find the right car, for the right reasons – exemplifies Key West Ford’s longstanding reputation for success in the automotive industry. The dealership will even find a make and model for prospective consumers, even if a particular car is not in stock.
As the Number One automotive dealership in British Columbia, Key West Ford remains a proud – and visible – part of New Westminster. Its sponsorship of this new community policing initiative is further proof that – as a business and a model corporate citizen – Key West Ford deserves our respect and admiration.