Very professional, all the Key West individuals were pleasant to deal with and at the same time were all business. Paperwork was quick and painless. Good experience
Excellent sales team, Jeremy was friendly,helpful definitely a great car buying experience. Will recommend Jeremy to friends and family. My second vehicle purchase at Key West, great dealership.
Buying a Ford.
It was a very pleasant experience dealing with Phil, Ivan, and Michelle. There was no pressure tactics and it was a comfortable atmosphere. How they got me into a Ford after I've been a GMC/Chvy my whole life says something about their character and professionalism. Thoroughly enjoying my Ford F150. Thank you.
Helpful, I didn't feel pushed. They knew my budget and stuck to it. Robert was excellent. I love their warranty on used cars. They stuck by their word.
My salesman was Robert Klaus,he was always helpful from when I first phoned him about the add in the paper to when I picked up my new truck.The finance guy was great,Nicholas Terezakis he wasn't trying push anything extra and was very helpful even though the 599 they charge for paperwork is a little steep.The reason I gave the dealership a 3 star rating was I found the management pushy ,I guess that is the way they become no. one in sales.Wes the sales manager also didn't fulfil his promise of giving my accessories for my truck at dealers cost which was promised,only gave 10% off retail , not much of a savings .Also when I picked up the truck we found some scratches on it,they promised to fix it but it still means coming back on my time.
Dealing with Robert as my salesperson was a relief, the high pressure you would expect was non existent, and everything was presented to my wife and I very friendly and professional. All my questions were pretty much being answered before I asked them, There were a few concerns about the pre-owned vehicle I was about to purchase and all those concerns were taken care of, no questions asked...most excellent experience with a big dealership for my wife and I, I would highly recommend seeking out Mr. Klaus for his above and beyond customer service...Thanx Key West Ford !
Robert helped me decide which model best fit my needs and took the time to test drive a couple of cars. Overall, it was a relaxed and professional experience.
Well my only complaint was my finance was very high compared to my mate who had just purchased the same truck with worse credit but a different time of year and different place
I came to Key West Ford to browse the used vehicle inventory with no real intent to buy. Robert Klaus was my salesman,he was honest about the cars conditions, made my daughter and myself fell comfortable and i never felt pressure to buy. Robert and the staff renewed my faith in the dealership experience.
(Posted on Mar 29, 2012 at 10:51PM by Steven Arsenault)
What would a truly great auto show be without ROUSH? Thanks to Key West Ford and ROUSH, you get to come up-close and personal with two 2012 ROUSH Stage 3 Premier Edition Mustangs at the Vancouver International Auto Show. Starting April 3 at BC Place Stadium, the ROUSH area of the Key West Ford section is the place to see and be seen.
At a car show you want to see beautiful paint jobs, and these Key West ROUSHStage 3 Premier Edition Mustangs have them. I’m talking about paint that was hand-applied in three coats. The Sherwin-Williams paint has subtle hues of reflective flaking in it so “the colors really dance and bounce” as it adjusts to the changing sunlight angles. You’ll be dancing and bouncing just like this $15,000 international auto show-worthy paint job when you see it in person.
Thinking of investing in one these rare ROUSH’s? The Premier Edition is all about power, performance and styling,” says Jack Roush. Unique paint, an aggressive 540HP ROUSHcharged® 5.0L engine, and the race-inspired ROUSH suspension; of course you get all that. But what you also get is to experience being at a NASCAR race in the U.S. with Jack Roush - you can scratch one item off your bucket list. The ROUSH expertsat the Auto Show will be thrilled to let you know all you need to know about ROUSH.
Key West Ford is your prime destination at the Vancouver International Auto Show. The ROUSH Stage 3 Premier Edition Mustangs are worth the price of admission alone. But Key West Ford is going to toss in some Canucks tickets, a getaway to Whistler, a chance to ride with Jack Roush at Mission Raceway…the list goes on. See you at the auto show – don’t be shy, stop in and say hello and we’ll get your photo up on the web!