Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
very good service
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
Key West purchase
The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Jordan and Dana
Sasha went well above and beyond the norm
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
sasha is very knowledgeable prfessional and courteous
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Best in the biz!
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Pretty Good So Far
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh.
My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better!
Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc.
Overall, I am happy with Key West and would recommend them to others.
Painless car purchase
Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance to make a deal. There was no pressure at any point along the way. I have bought cars before and often came away feeling somehow fleeced....NOT the case here.
Latest Ford news from Key West ford, Vancouver And New Westminster, British Columbia, Canada
(Posted on Mar 29, 2012 at 10:51PM by Steven Arsenault)
What would a truly great auto show be without ROUSH? Thanks to Key West Ford and ROUSH, you get to come up-close and personal with two 2012 ROUSH Stage 3 Premier Edition Mustangs at the Vancouver International Auto Show. Starting April 3 at BC Place Stadium, the ROUSH area of the Key West Ford section is the place to see and be seen.
At a car show you want to see beautiful paint jobs, and these Key West ROUSHStage 3 Premier Edition Mustangs have them. I’m talking about paint that was hand-applied in three coats. The Sherwin-Williams paint has subtle hues of reflective flaking in it so “the colors really dance and bounce” as it adjusts to the changing sunlight angles. You’ll be dancing and bouncing just like this $15,000 international auto show-worthy paint job when you see it in person.
Thinking of investing in one these rare ROUSH’s? The Premier Edition is all about power, performance and styling,” says Jack Roush. Unique paint, an aggressive 540HP ROUSHcharged® 5.0L engine, and the race-inspired ROUSH suspension; of course you get all that. But what you also get is to experience being at a NASCAR race in the U.S. with Jack Roush - you can scratch one item off your bucket list. The ROUSH expertsat the Auto Show will be thrilled to let you know all you need to know about ROUSH.
Key West Ford is your prime destination at the Vancouver International Auto Show. The ROUSH Stage 3 Premier Edition Mustangs are worth the price of admission alone. But Key West Ford is going to toss in some Canucks tickets, a getaway to Whistler, a chance to ride with Jack Roush at Mission Raceway…the list goes on. See you at the auto show – don’t be shy, stop in and say hello and we’ll get your photo up on the web!