Robert Antoniak was professional, courteous, and answered all of my questions honestly. After having researched a few suitable vehicles on AutoTrader, I found a great car at Key West. Robert was eager to have me test-drive the vehicle, and I walked out with new (lightly used) car that afternoon. Very pleased with my purchase. Thanks to Michelle too!
Easy, breezy and pleasant experience re purchase of a 201...
Nothing but praise for the car; the service and the dealership and its culture. I have never had so painless and enjoyable experience at purchasing a car. Typically, it has been a somewhat anxiety-laden, somewhat pressured experience. Utterly different at Key West. Best experience ever in a car dealership. This will sound odd, but they seemed like friends.
JDF and ALA - New West
Thanks for your help!
Had great deal with you ,thanks for your help. I’m highly recommend this dealership because for the great service. Hope deal with u agin !
A very friendly and welcoming dealership!
This dealership was very friendly and welcoming. All the associates were very helpful. We selected a vehicle and left a deposit and returned the next day and drive away as very happy car owners! Definitely recommend key west ford to anyone looking into buying a new or used vehicle!
Found Allan and rest of ground very good to deal with. He wasn't pushing and prepared to what was needed to get the sale. thanks
First time working with Key West - really enjoyed it
I came to Key West Ford looking at a very specific vehicle, hoping to trade out of a sedan into a small SUV. Ian was the sales guy on deck, and was very friendly and helpful. He understood that although a deal was possible, it wasn't guaranteed as I had appointments to see other vehicles.
We test drove the vehicle I was there to see (2017 Nissan Rogue), and he was very patient with the bad traffic on a Friday afternoon. He wasn't pushy or in a rush to get out of the car. We talked trade in potential on my old car, and about a possibility of a deal. I reviewed what he offered, and said I'd keep him in mind as I finished my other test drives.
Once those were done the next day, I selected the Key West Rogue as my car of choice. Ian was kind enough to come in on his Saturday off to help secure the offer he'd made me the day before, prepare the paperwork, and walk me through the process. I was never left alone, and never felt lost in the shuffle.
He also went to work scrambling to find me replacement floor mats (which had gone missing from the car) and a gas card to make up for the partially emptied tank.
It's worth mentioning too, every other employee I dealt with - every single one - was friendly. Whether it was another sales person taking two seconds to tell me where Ian was, the ladies at the front desk giving me directions, or dealing with the finance (Michelle was also awesome!), I didn't meet a single person at Key West that gave me a bad feeling.
Ian was a pro - dealt well, listened well, showed patience in asking for and landing the deal, and made me feel valued as a customer before moving on to any other business. I had a great experience dealing with him, and would do so again.
This has been the easiest car purchase I've ever made. Thanks Ian!
Thanks Allan for helping me find my next family vehicle.
I came in to the dealership looking to move up from a five seater sedan into a 7 seater SUV. Allan greeted me shortly after arriving and I let him know what I was looking for. I'm glad I didn't have to search all over for someone to help me like I've run in to at a few other dealerships. He fought through the cold weather to show me vehicle after vehicle till we found one that worked. We didn't end up doing the deal that day since it was a little more than what I had budgeted. Allan being the great guy that he is, called me a couple days later to let me know of more options that would be available for me from a new shipment that was coming in. I was happy that he kept working to help me well after I had left that day. Not every sales guy would go above and beyond like that. That's why I think he deserves 5 stars. The dealership did a great job making their vehicles available and did a fantastic detailing job on the slighty used vehicle that i purchased. I would have given Key West Ford 5 stars but I only received a half tank of gas when I left. I figured after giving them tens of thousands of dollars in business a full tank would have left a nice impression on their customer. It would have been completely empty if it wasn't for Allan seeing it before I left and he was quick to get it up to at least half for me. Overall a pretty good experience.
Excellent employee and dealership
First time purchasing a new vehicle and I had many questions. Allan and the crew at Key West Ford were fantastic from start to finish.
Great experience. They went above and beyond to help us get into the vehicle that we wanted. Would not hesitate to recommend this Dealership and the staff we dealt with.
(Posted on Mar 29, 2012 at 10:51PM by Steven Arsenault)
What would a truly great auto show be without ROUSH? Thanks to Key West Ford and ROUSH, you get to come up-close and personal with two 2012 ROUSH Stage 3 Premier Edition Mustangs at the Vancouver International Auto Show. Starting April 3 at BC Place Stadium, the ROUSH area of the Key West Ford section is the place to see and be seen.
At a car show you want to see beautiful paint jobs, and these Key West ROUSHStage 3 Premier Edition Mustangs have them. I’m talking about paint that was hand-applied in three coats. The Sherwin-Williams paint has subtle hues of reflective flaking in it so “the colors really dance and bounce” as it adjusts to the changing sunlight angles. You’ll be dancing and bouncing just like this $15,000 international auto show-worthy paint job when you see it in person.
Thinking of investing in one these rare ROUSH’s? The Premier Edition is all about power, performance and styling,” says Jack Roush. Unique paint, an aggressive 540HP ROUSHcharged® 5.0L engine, and the race-inspired ROUSH suspension; of course you get all that. But what you also get is to experience being at a NASCAR race in the U.S. with Jack Roush - you can scratch one item off your bucket list. The ROUSH expertsat the Auto Show will be thrilled to let you know all you need to know about ROUSH.
Key West Ford is your prime destination at the Vancouver International Auto Show. The ROUSH Stage 3 Premier Edition Mustangs are worth the price of admission alone. But Key West Ford is going to toss in some Canucks tickets, a getaway to Whistler, a chance to ride with Jack Roush at Mission Raceway…the list goes on. See you at the auto show – don’t be shy, stop in and say hello and we’ll get your photo up on the web!