Jag followed up frequently, found out answers, extremely knowledgable and punctual. He was great to deal with and I will always recommend him for anyone looking to purchase a vehicle.
Was looking for a used compact car to tow behind our RV. Jag Dhillon went the extra mile at every step in the process. He was very knowledgeable, listing features of cars we considered, ensured the one we chose was legally towable, provided items the previous owner didn't provide and worked with both the parts and service departments when we had questions. Peter Olson checked on us a few times to ensure we had all the info we needed. Michelle Kellough clearly explained the optional extended warrantee coverage and costs as well as finalizing all the sale paperwork.The dealer has an ICBC rep onsite so we were able to insure our new vehicle and take the vehicle with us. Would definitely buy through this dealer again.
Poor customer service skills
I inquired about a truck that Adam posted on Craigslist with no price or pertinent info. I was provided a price which in my opinion was really high for a Ford F-150. Adams response was quite rude "Too expensive you think. You should be looking at a Toyota Prius then. Not a pick up truck then. Go buy your self a $4000.00 car."
Having worked at a car dealership my self as a sales person, the customer should be the number 1 priority. And customers have the right to negotiate hard because the dealers are making boat loads of money on 0% financing and there is quite the margin in new and pre owned cars and trucks contarary to what the dealerships may tell you.
If you are going to deal with this dealership, Jag Dhillion has been very professional and has kept me up to date with new/ pre owned trucks in the $40,000 price range.
Jim from Mission
I just bought my 3rd f150 from Keywest , I told Jag dhillon in sakes what I was looking for , found something better than I expected, Nicholas Terezakis in financing got me a great rate , super friendly non pushy guys , very happy , will highly recommend Keywest
I met Peter Olson and when I spoke to him I knew that this Salesperson is an honest man, I explain to him what what kind of buyer I am, He was very patience and helpful he help me to negotiate to increase the value of my trade in. I also want to mention the Manager Ivan Matulik, very straight and reasonable manager.
Five Star Experience
The staff, knowledgeable, helpful, and over all very friendly. I enjoyed the great service. And the no pressure sales approach. I would definitely buy here again. Thank you Key West Ford.
That was my first experience in buying new truck. I am so glad I have chosen this dealership. Special thanks to person I was dealing with- Nikola Bebek. Very kind and professional.
First new car experience
From my first experience with the sales person that no longer works with them, to working with the manager, and then working with the new salesperson, they were professional at all times.
They were able to offer me a fair price for the my 2017 Fusion and took care of every detail and issue I had without hesitation. Robert made sure I was happy when all was said and done. If I buy another Ford in the future, I would go to Key West Ford for sure.
They had what I was looking for.
Great experience. Sales staff was friendly and helpful. I had a hard time finding what I was looking for elsewhere but with there great selection I was able get into a new truck
It’s the most wonderful time of the year. You repeat this through gritted teeth as you struggle with an endless series of ropes, cords, and flyaway thistles. Your quest to find the perfect tree has proven more monotonous than magical, and the Christmas spirit now eludes you. Trying to secure a massive evergreen to the top of your car leaves you less than jolly... especially as one of the branches cuts a wide scratch across the paint.
Ford wants to keep your holidays stress-free. This is why - in addition to providing smart mobility technology, utilizing real-time traffic navigation, automated parking functions, and fuel-efficient engines to spare you costly fill-ups at the pump - it offers these simple Christmas tips. Learn how to properly strap your tree to the car and get it home safely.
‘Tis the season for dented roofs, chipped paint, and scratched windows. Christmas trees wreak havoc on every car - except yours. By utilizing these holiday tips, you can easily conquer even the biggest firs, pines, and more.
Have other seasonal suggestions to share? Tell us!
Do you rely on the Ford F-150’s exceptional power to haul around your December toys (skis, snowmobiles, and snowshoes)?
Do you take advantage of the Ford Explorer’s ample cargo space to store your many presents?
Do you utilize the Ford Escape’s Active Park Assist to navigate those tight shopping mall spaces?