this guys in keywest ford knows how to go above and beyond in terms of customer satisfaction. we purchased a vehicle last week and all within 3 hours everything was done. the guys are really time efficient. robert was there all theway from the start to explain everything we need to know about the vehicle. he was very friendly. michelle was the best in getting us approved for the loan as well as finding the best rates for us. you will just notice the entire office staff working closely in a very happy environment.
Horrible and rude managers
Recently had some service work done on my 2016 Ford Taurus (wheel bearing + oil change) No complaints for the service work as it was done quickly but very bad experience regarding a damaged tire caused by the dealer which they denied to take responsibility for. (Inside of the tire sliced caused by hoist floor arm) I spoke with Sue and Tony both who were very rude to me regarding this concern. Exact words from Tony himself ***(we don't take responsibility for any tire issues). I told him I will see you in person with my dad and speak with you about this issue and his response (well you can come down if you like with your dad, uncle or whoever but I don't want to see you,) completely unacceptable responses especially being managers. I was not notified of the tire damage and they did not phone me to ask if i wanted the tire replaced especially being on the sidewall which is a major safety hazard only notes in the inspection report stating small cut in left front tire. I told Tony i shouldve been notified of the damaged tire and asked what if the tire blew on the highway causing a major accident? and he just brushed it off like it wasn't a big deal and laughed it off. My vehicle had a previous accident but is still under ford factory warranty because of the previous accident Tony and Sue both threatned me if I proceed any further regarding this tire issue they will deny my warranty claim because of my vehicle being in an accident. And i will have to pay the whole amount. Currently made a claim with Ford Canada regarding this matter and hope to get this resolved.
Happy Ford Owner
Key West is a Reputable Dealership
I have been dealing with Key West for quite a few years for both purchasing and servicing of my FORD cars. I have always found them to be sincere, helpful and easy to deal with for my purchases and listen to what you are asking for. As far as servicing, they are honest and go the extra to make sure you are happy.
Key West Ford
We went to Key West because they had an excellent selection of pre-owned Ford Flex's in stock. We were coming in from out of town to make the purchase, so arranging to have the vehicle available for test drives, getting some service work done prior to taking possession, and then getting the vehicle to us in Kelowna required some coordination. Overall, there were a lot of moving parts to this deal, but Colton the service rep handled everything smoothly and got us into our new car. We're very happy with our new car and with all aspects of our experience at Key West.
I recently needed a new vehicle and had a wonderful experience last time I bought new vehicle at key west ford so once again I go and visit the wonderful people at key west , and sure enough they go above and beyond to help me into another vehicle. I recommend visit key west ford if looking for a vehicle , I’m a customer for life won’t go anywhere else.
Friendly knowledgeable staff. They truly know how to treat people. Robert made me feel welcome and I will recommend Key West to my family and friends
My search for a family SUV
Having worked in the service industry myself for over 15 years I appreciate good customer service when I see it.
My experience with the team at Key West Ford was exceptional.
From Yashar in the service department to Rob Vanoverschot and Mike Nokes in the sales office the experience was always friendly, professional and most importantly one where I felt my family's needs were of the highest priority.
We test drove many SUV's of different makes and models and our final decision was unanimous. The Ford Explorer Sport ticked all the boxes for us and more with the quality of the drive, tech package, moon roof and mid console and captain's seats for the kids. A gorgeous vehicle and one we can't wait to drive and take on many long family road trips!
Thank you Key West Ford, you guys are awesome!
Jag Dhillon was very willing to work out a deal with us and made us feel comfortable with our decisions. Definitely recommend Jag and Key West Ford.
Thank you for your help
We just purchased a car from Peter Olson and it was great shopping experience with him. Peter was very knowledgeable about cars, and introduced a lot of detailed features to us. During the price negotiation, we didn't feel push, he worked hard to get the best price for us. Highly recommend to buy a car with him.
Key West Ford Blogs - Latest Ford News Showing posts for tag ford dealer bc(Back to Index)
The ride proves tedious - a long stretch of miles and silence. You sit alone in your car, watching the dusty scenery pass by and longing for a distraction. The radio only offers static, and the battered CD changer holds no new tunes. You scowl. It’s going to be a very dull trip.
Ford sympathizes with your plight - which is why it now delivers the new SYNC 3 infotainment system. No longer suffer through those tiring journeys. Choose instead to redefine the road through seamless interfacing. Check it out!
The SYNC 3 infotainment system (the successor to the MyFord Touch) promises dynamic travel experiences. By fusing high-definition clarity with smartphone integration, it allows drivers to quickly access the data they need - promoting streaming, downloading, and real-time social connectivity. Its suite of features includes:
Automatic Wi-Fi Updates.
Pinch-to-Zoom Touchscreen Interactions.
Siri EyesFree Compatibility.
Swipe Navigation Interactions.
... and much more.
Ford has tailored the SYNC 3 to complement every journey and every driver, creating an advanced voice-recognition platform. This allows users to access their media information and networks feeds with ease, with the system learning all conversational speech patterns. This promotes convenience with every mile.
The plight of limited entertainment has ended. Ford’s SYNC 3 offers stellar streaming with the press of a button.
The numbers are grim. According to the Association for Safe International Road Travel (ASIRT), the highways are no longer secure - with approximately 1.3 million deaths and 50 million injuries sustained each year. The global population relies on byways and backroads to complete every task. Those tasks too often lead to disaster, however:
Road traffic is the ninth leading cause of death in the world.
Approximately 3,287 individuals suffer fatal injuries from collisions every day.
Crashes generate an estimated $518 billion in annual damages, consuming more than 2% of the global GDP.
These ASIRT statistics prove the growing traffic pandemic - and they also highlight the need for safety.
Ford seeks to provide that safety, connecting its customers to Driving Skill Life Courses. These educational opportunities allow men and women to hone their abilities and improve their reactions - lessening the chance of a collision. They emphasize hazard recognition, speed management, and space management: all vital to achieving smooth accelerations. Check it out!
Ford’s Driving Skill Life Courses enable individuals to prepare themselves for the uncertainties of the road - ensuring that they can better respond to ever-changing conditions and ever-frantic traffic. They educate; they illuminate; and they emphasize the need for safety.
The Key West team strongly urges our customers to take advantage of these programs. They’re available throughout North America and (due to government funding) are free. To find the nearest center click here.
Be sure to contact Key West Ford with any questions or comments as well.
The breath is long and deep. You inhale, relishing the scent of a new car - the unspoiled leather, the smooth fabric linings, the sun-splashed span of the dashboard. Every material whirls together to create a perfume unlike any other; and you smile, indulging in the experience.
Ford wants to ensure that this experience makes a long-lasting impression. That’s why the company - along with its enthusiastic new intern, Jenna - recently revealed its fragrance engineering process, allowing drivers to better understand the importance of material selection and sensory tailoring. Watch below to see how that famous new car smell is created.
Ford believes that every driver deserves exceptional miles - and that’s why they strive to enhance every vehicle component, including the scent. All interior materials are painstakingly chosen, reflecting both specific regional expectations and the company’s own in-house standards. These materials are then rigorously tested, with engineers assessing their textures, tones, and unique chemical compositions.
Through this, Ford can achieve that delightful new car scent - and ensure that it greets consumers again and again.
To learn more about this process contact us today! We’ll happily schedule test-drives in one of our many new Ford models, allowing every customer to breathe happy.
It’s a tiny space - wedged between the sidewalk and ever-rushing traffic. Its inches are scarce and its parallel position proves intimidating. How are you meant to slip your car into those four faded lines? How are you meant to maneuver through the downtown chaos? It seems impossible.
Ford is all too familiar with that impossibility. Parking in urban environments is a challenge. When those environments only offer parallel spaces, however, that challenge becomes a terror - with drivers uncertain of how to navigate the tight corners and troublesome angles. Confusion leaves them frozen in place.
Ford wants to help them Go Further. This is why the company recently released an exclusive tutorial on parallel parking, simplifying a complicated process. Check it out!
Parallel parking is a common fear. Through this step-by-step tutorial, however, Ford eliminates that fear - providing drivers with the information they need to seamlessly slide into every space.
That information also pairs with Active Park Assistance. This signature Ford feature enables men and women to better respond to available slots. Through hands-free navigation and autonomous sensors, it assess the road - creating custom parking paths and then gently guiding vehicles down those paths. This promotes convenience with every mile.
Hear that? It’s the sound of the Key West team sighing in relief.
To learn more about the Active Park Assistance option - as well as other Ford technologies - contact us today!
The days prove less than glamorous - with interns struggling against the tedium of paperwork, trying to soothe temperamental copy machines and manager egos alike. Their work is grueling; their hours are long; and the respect they earn borders on the non-existent. They suffer in the name of (potential) opportunity.
Ford thinks this is quite unfair - and it seeks to provide interns with the challenges greater than late-night coffee quests. Watch below as it highlights the everyday excitement found throughout its engineering and testing branches, with its latest employee Jenna showcasing the many nuances of the production process.
Ford serves as one of North America’s leading companies, delivering chart-dominating coupes, convertibles, and pick-ups. It emphasizes quality with every design, and its rigorous assembly process adheres to the highest global standards.
Interns can now experience those standards - participating in a series of dynamic tasks and helping to shape the future of manufacturing. These individuals will serve as the next generation of automotive engineers, creating new ways to push Ford past the competition.
The Key West team can admit that we’re a little jealous.
To learn more about Ford’s unique company programs click here.
Be sure to contact us with any questions or comments as well.
The day has - sadly, unfortunately - come. Our Private Sale is ending, with only a few hours left to take advantage of the Lower Mainland’s best savings.
Don’t despair, though, B.C. drivers! Instead come to Key West Ford, where dealer-wide discounts still remain. We’re offering a series of markdowns, rebates, and rewards. Discover:
0% Interest Rates!
Up to $1,000 in Bonus Trade Bucks!
Up to $11,000 in Rebates!
Over $150,000 in Prizes and Giveaways!
Record-Low Prices for New and Used Vehicles!
... and much more!
Our Private Sale connects drivers to the best rewards in B.C. - with over $1,000,000 in total savings. Seek out models from the leading marques, including: Ford, Audi, Volkswagen, and Dodge. We’re offering a massive selection of 2015 and 2016 models, all featuring extensive markdowns and trade buck values.
Time is running out, though! Hurry to Key West Ford before 9:00 p.m. to find the perfect car for the equally perfect cost.
To learn more about our Private Sale - as well as our other current promotions - contact us today.
April Fool’s Day has come and gone. Ford’s spectacular joke, however, still resonates - with consumers wishing to turn the tease into reality.
On April 1st Ford released a humorous promotional vehicle for its CALM (Child Anarchy Layoff Mode) Technology, providing drivers with a glimpse of a very, very distant future - where frazzled parents could overcome even the shrillest tantrums, pressing a button to create an instantly quiet cabin. Check it out!
CALM Technology doesn’t exist. The release of this April Fool’s video, however, has sparked interest in quiet cabin designs - which Ford already offers.
Through its exclusive Active Noise Control, the company helps to silence exterior distractions (such as traffic or construction). Sensitive microphones first detect unwelcome frequencies. Speaker systems then push out contrasting waves, helping to stabilize the audible range and create a more pleasant cabin experience. Acoustic glass serves as the final layer of protection, muting front and rear noises before they can penetrate the interior.
Through this Ford promotes driver comfort, ensuring that every mile delivers balanced pitch levels. While this isn’t the CALM technology the April joke promised, it does still provide relief for parents and children alike.
To learn more about Ford’s Active Noise Control contact us today!
Only a few months define 2016 - but those short weeks have proven enough for Ford to gain chart domination. North America’s signature brand has recently revealed its first quarter earnings, and these numbers have left previous records thoroughly shattered.
According to Forbes, Ford’s has earned a staggering $3.8 billion between January 1st and April 1st. This amount - bolstered by impressive sales from the F-150, Mustang, and Explorer - pummels all industry expectations, which originally predicted the company would earn only .48 a share. The truth was far kinder, with a stunning .68 earned instead.
This showcases the enduring popularity of Ford. It’s managed to capture driver attention (and loyalty) by consistently redefining itself, adding new innovations - such as aluminum construction - and heightened speeds. This propels its margins well beyond those of its competitors. Strong performance is guaranteed.
In an interview with Forbes, Mark Fields (Ford’s Chief Executive) perfectly explained this record-breaking moment, saying: “We’re excited about our future and confident in our ability to deliver long-term growth and profitability, as we expand our business model to be both an auto and a mobility company.”
We can’t wait to see what the rest of 2016 reveals!
To learn more about Ford’s $3.8 billion victory contact us today.
The miles are familiar - driven every day and memorized for their endless twists and turns. You know these roads; you know this stretch of hills; and there’s comfort in routine. That comfort turns to panic, however, as a sudden pain shoots through your chest, overwhelming your thoughts and stalling your breaths. You can’t... move and the world goes terribly dark.
Ford wishes to make it bright again. That’s why it recently launched its 911 Assist program, providing drivers with greater protection on the road. Take a look at this innovative emergency service.
With the launch of 911 Assist, Ford connects drivers to the support they need - with the SYNC 3 console directly communicating with emergency providers, rather than traditional call-centers. This saves precious minutes, allowing ambulances to respond more efficiently to collisions, crashes, and medical incidents. This could prove the difference between tragedy and success.
The 911 Assist system is a marvel of safety and security - and the Key West team knows it will afford our customers the protection they need.
To learn more about this option - as well as other Ford safety features, such as Electronic Stability Control, AdvanceTrac, and the brand’s signature SPACE crush-zone designs - contact us today.
In January Ford made a surprising announcement: it was no longer content to offer exceptional engineering. Instead it wanted to redefine the entire driving experience, helping consumers battle the ever-growing (and ever-frustrating) parking problem. It would partner with IBM to find a Smart Mobility solution.
That solution is now ready for a grand reveal.
Ford has just released its GoPark application, connecting drivers to seamless support. Check it out!
The GoPark application is part of Ford’s recent Smart Mobility suite (which offers real-time traffic planning, fuel monitoring, and even autonomous driving). Through it consumers can quickly identify available spaces, sparing themselves the aggravation of fruitless searches and eliminating those last-minute slot scrambles. The program’s unique algorithm allows it to scan the entire city grid, finding viable options whenever they’re needed.
This, Ford argues, will help to simplify every mile - as well as eliminate excess emissions and congestion, letting drivers quickly park (rather than circling the block endlessly). Through this app, efficiency will be achieved.
We’re excited to test out the GoPark program - aren’t you?
To learn more about this and other Ford Smart Mobility options contact us today!