this guys in keywest ford knows how to go above and beyond in terms of customer satisfaction. we purchased a vehicle last week and all within 3 hours everything was done. the guys are really time efficient. robert was there all theway from the start to explain everything we need to know about the vehicle. he was very friendly. michelle was the best in getting us approved for the loan as well as finding the best rates for us. you will just notice the entire office staff working closely in a very happy environment.
Horrible and rude managers
Recently had some service work done on my 2016 Ford Taurus (wheel bearing + oil change) No complaints for the service work as it was done quickly but very bad experience regarding a damaged tire caused by the dealer which they denied to take responsibility for. (Inside of the tire sliced caused by hoist floor arm) I spoke with Sue and Tony both who were very rude to me regarding this concern. Exact words from Tony himself ***(we don't take responsibility for any tire issues). I told him I will see you in person with my dad and speak with you about this issue and his response (well you can come down if you like with your dad, uncle or whoever but I don't want to see you,) completely unacceptable responses especially being managers. I was not notified of the tire damage and they did not phone me to ask if i wanted the tire replaced especially being on the sidewall which is a major safety hazard only notes in the inspection report stating small cut in left front tire. I told Tony i shouldve been notified of the damaged tire and asked what if the tire blew on the highway causing a major accident? and he just brushed it off like it wasn't a big deal and laughed it off. My vehicle had a previous accident but is still under ford factory warranty because of the previous accident Tony and Sue both threatned me if I proceed any further regarding this tire issue they will deny my warranty claim because of my vehicle being in an accident. And i will have to pay the whole amount. Currently made a claim with Ford Canada regarding this matter and hope to get this resolved.
Happy Ford Owner
Key West is a Reputable Dealership
I have been dealing with Key West for quite a few years for both purchasing and servicing of my FORD cars. I have always found them to be sincere, helpful and easy to deal with for my purchases and listen to what you are asking for. As far as servicing, they are honest and go the extra to make sure you are happy.
Key West Ford
We went to Key West because they had an excellent selection of pre-owned Ford Flex's in stock. We were coming in from out of town to make the purchase, so arranging to have the vehicle available for test drives, getting some service work done prior to taking possession, and then getting the vehicle to us in Kelowna required some coordination. Overall, there were a lot of moving parts to this deal, but Colton the service rep handled everything smoothly and got us into our new car. We're very happy with our new car and with all aspects of our experience at Key West.
I recently needed a new vehicle and had a wonderful experience last time I bought new vehicle at key west ford so once again I go and visit the wonderful people at key west , and sure enough they go above and beyond to help me into another vehicle. I recommend visit key west ford if looking for a vehicle , I’m a customer for life won’t go anywhere else.
Friendly knowledgeable staff. They truly know how to treat people. Robert made me feel welcome and I will recommend Key West to my family and friends
My search for a family SUV
Having worked in the service industry myself for over 15 years I appreciate good customer service when I see it.
My experience with the team at Key West Ford was exceptional.
From Yashar in the service department to Rob Vanoverschot and Mike Nokes in the sales office the experience was always friendly, professional and most importantly one where I felt my family's needs were of the highest priority.
We test drove many SUV's of different makes and models and our final decision was unanimous. The Ford Explorer Sport ticked all the boxes for us and more with the quality of the drive, tech package, moon roof and mid console and captain's seats for the kids. A gorgeous vehicle and one we can't wait to drive and take on many long family road trips!
Thank you Key West Ford, you guys are awesome!
Jag Dhillon was very willing to work out a deal with us and made us feel comfortable with our decisions. Definitely recommend Jag and Key West Ford.
Thank you for your help
We just purchased a car from Peter Olson and it was great shopping experience with him. Peter was very knowledgeable about cars, and introduced a lot of detailed features to us. During the price negotiation, we didn't feel push, he worked hard to get the best price for us. Highly recommend to buy a car with him.
Key West Ford Blogs - Latest Ford News Showing posts for category Ford News(Back to Index)
Constraints define the real world - with every angle blurred and every color dulled. Engineers squint beneath the too-harsh fluorescent glow, trying to piece together new technologies. Their efforts are burdened, however, by white noise distractions and clumsy fingers. Innovation suffers.
Ford now intends to change this - syncing its team to a virtual experience like no other. Prepare for an augmented reality.
According to MSNBC, Ford is no longer content to reside in the real world. It instead wishes to go beyond 3D, embracing augmented engineering and transformative imagery. A partnership with Microsoft - which recently delivered its HoloLens headset to the world, blending lock-step sensors and spatial sound - will anchor the brand’s new computing market. Through this, designers will be able to create cars, crossovers, and more with a simple wave of their hands.
The next generation of performance has arrived. Through augmented technology Ford can redefine production - superimposing visuals against an interactive digital background. They can scrutinize every component; they can examine every angle; and they can send each pixel across the web with the blink of an eye, streamlining communication between every sector. Craig Wetzel, a brand manager, reports: “We may not be able to teleport yet, but HoloLens allows us to review full-size 3-D designs ... around the world in real time.”
This will enhance every process, allowing Ford to design and then assemble vehicles with greater precision. Every F-150, Mustang, Explorer, and Expedition will be created on a virtual scrap of paper.
We can’t wait.
To learn more about Ford’s HoloLens transition contact us today.
Breathe deeply, B.C. athletes. The 2017 Vancouver Sun Run has ended and you’ve all earned a rest.
On April 23rd the downtown streets were filled with Sun Run participants - each huffing through both 2.5K and 10K routes. It was no easy task. Each course had been designed to challenge racers, forcing them to battle hills, turns, and grueling straightaways. By the day’s end, however, over 39,000 men and women crossed the finished line - and some even managed to shatter records along the way.
Did you join in the fun? The annual Sun Run serves as a city-wide event, bringing guests from across North America. More importantly, however, it also brings awareness to local causes - such as the SPCA, the WE Charity, and the Ronald McDonald House. Thousands of dollars are collected each year for these worthy organizations and, with every mile, the community comes together in the spirit of goodwill.
Should our customers wish to share in that goodwill, we recommend visiting the Sun Run’s official Charity Pledge page.
On Sunday Vancouver was the center of the running world. Now all of B.C. can take a moment to relax... before starting next year’s training regimen!
Prepare for Canada’s ultimate race. The 2017 Vancouver Sun Run will soon begin - connecting the B.C. community to kilometers of fun.
On April 23rd take your place at the Sun Run starting line. This event charts a course through downtown - guiding participants from the hustle of Georgia Street to the scenic views of Cambie Street Bridge. The course (which has been carefully plotted to accommodate both professional and amateur athletes through its 2.5K and 10K paths) delivers a series of tight-turned treks; and with each step comes a spectacular view of Vancouver.
The annual Sun Run serves as a premier event - allowing men, women, and teens to push themselves to the limits. It also, however, provides support to the community, with its Charity Pledging Program generating crucial donations for the:
Children’s Hospital Foundation.
Heart and Stroke Foundation.
Ronald McDonald House.
B.C. Cancer Foundation.
Since 2014 this race has raised more than $100,000 for local organizations - and this is why Ford Canada now stands as a proud sponsor of the Vancouver Sun Run, hoping to inspire new participants and further donations. It wishes to help each dollar Go Further.
Key West Ford shares this sentiment - which is why we encourage our customers to participate in this year’s Vancouver Sun Run. To learn more about last-minute registration click here.
Become part of the community movement. Join the Sun Run today!
Life is rarely easy. The miles will prove long; the days will prove longer; and failure always seems to lurk around the corner - threatening to transform the simplest of tasks into the greatest of disappointments.
Ford sympathizes. The brand knows that every day brings new challenges to its consumers - which is why its recent Super Bowl promotion offers hope for the future. Check it out!
During Super Bowl LI, Ford delivered a message of convenience to drivers - highlighting the many programs that it will soon launch. These programs are meant to provide men and women with the everyday value they deserve, blending smart mobility with eco-friendly technology. They include:
Urban Ride Sharing - with Ford dedicating hybrid platforms to crowded city centers, delivering ride sharing options that will eliminate traffic and simplify every mile.
Electric Vehicles - with 13 new hybrids planned by 2020, each generating strong performance without demanding equally strong fuel requirements.
Bike Sharing - with global bike sharing programs planned throughout major cities, reducing emission strains and creating viable alternative travel methods.
Self-Driving Cars - with fully autonomous vehicles promoting safety on the road, embracing pedestrian detection technology, collision mitigation strategies, and more.
Through these solutions, Ford will redefine the future: helping drivers to Go Further.
There’s a strange calm in Las Vegas - with the sounds a little softer and the lights a little weaker. The strip may be bustling, but many men and women walk dazedly past its glitzy venues. They’re not thinking about that ever-present neon glow. They’re instead thinking about the 2016 SEMA show.
We don’t blame them. At the recent SEMA event, guests were treated to a series of innovations, ingenuities, and unforgettable moments - with automotive brands revealing their latest powertrains. Among these was (of course) the Ford Motor Company, thrilling consumers and critics alike with more than 50 stunning showcases.
Ford Authority recently ranked those showcases, revealing the brand’s most impressive SEMA platforms:
The WyoTech 2016 Transit - a concept cargo van, boasting retro-styling and a F-150 drivetrain.
The DeBerti 2017 F-150 Raptor - a pick-up that blends a Foutz Motorsports suspension system with rugged steel construction.
The Mustang 2016 GT4 - a race-car that delivers a 5.2L flat-plane-crank V8 engine and an extended rear-wing profile.
The ROUSH 2016 Focus RS - a performance hatchback that pairs all-wheel-drive with 500 HP capabilities.
The Timeless Kustoms 1965 Mustang - a 1,000 HP pony-car that fuses the 1965 Mustang with a twin-turbo 5.1L V8.
These platforms dazzled at the SEMA show, leaving guests thrilled for the new year (when production will begin on many of these concept vehicles). Ford offered a truly spectacular collection.... and we only wish we could’ve been there to see it.
The 2016 SEMA event has come to an end - but its revelations still echo through Las Vegas, with chrome fans sharing stories about the endless engine upgrades and suspension innovations. From November 1st to November 4th, the world’s top automotive brands delivered a series of wonders.
Ford is fusing those wonders with digital precision.
According to Car Buzz, Ford took the 2016 SEMA event from the showroom to the smartphone screen. With the release of its exclusive Performance App - which allows drivers to monitor their road responses, assessing speed, efficiency, and precision - the company is redefining connectivity. Check it out!
Ford’s Performance App delivers track-worthy responses. By syncing automatically with every vehicle, it allows users to access their mile-by-mile data. This data (which includes RPM generation, gear selection, G-Force acceleration, and more) reveals each driver’s abilities - identifying both their strengths and weaknesses through real-time results.
These results prove essential to those wishing to conquer the track. By monitoring their Performance App information, drivers can better understand how to enhance each turn - analyzing their reactions to achieve faster speeds and tighter cornering. This, the Key West team knows, will elevate both the racing experience and everyday commutes.
To learn more about Ford’s Performance App contact us today! Don’t forget to request further information about the 2016 SEMA event as well.
In the Las Vegas desert they gather - those chrome-covered titans, all rumbling beneath the Nevada sun, all streaking quicksilver-fast down the strip. They are the critical favorites of the 2016 SEMA show, earning endless acclaim for their powerful engines and undeniable style. They’re ferocious; they’re fierce; they’re... all Fords.
Ford has delivered SEMA’s biggest hits, with AutoWeek reporting that it recently secured the show’s top honors. On November 1st, the company premiered more than 50 custom vehicles to the Las Vegas public - and these vehicles have generated extraordinary responses:
The Hottest Coupe: Ford Mustang.
The Hottest Hatchback: Ford Focus.
The Hottest Truck: Ford F-Series.
These awards come as no surprise (Ford won them last year) but they do come with expectations. Earning recognition at SEMA forces brands to create exceptional performance, with each car meant to provide both speed and style. We believe that the Mustang, Focus, and F-Series will have no trouble with that. These platforms promise innovation, blending: V8 engines, EcoBoost technology, Twin Vortices turbochargers, Intelligent All-Wheel-Drivetrains, and more. They’re ready for every road.
We’ve got our fingers crossed for accelerated production schedules and early arrivals.
Craving SEMA news? Contact us to learn more about Ford’s latest engineering feats.
The ride proves tedious - a long stretch of miles and silence. You sit alone in your car, watching the dusty scenery pass by and longing for a distraction. The radio only offers static, and the battered CD changer holds no new tunes. You scowl. It’s going to be a very dull trip.
Ford sympathizes with your plight - which is why it now delivers the new SYNC 3 infotainment system. No longer suffer through those tiring journeys. Choose instead to redefine the road through seamless interfacing. Check it out!
The SYNC 3 infotainment system (the successor to the MyFord Touch) promises dynamic travel experiences. By fusing high-definition clarity with smartphone integration, it allows drivers to quickly access the data they need - promoting streaming, downloading, and real-time social connectivity. Its suite of features includes:
Automatic Wi-Fi Updates.
Pinch-to-Zoom Touchscreen Interactions.
Siri EyesFree Compatibility.
Swipe Navigation Interactions.
... and much more.
Ford has tailored the SYNC 3 to complement every journey and every driver, creating an advanced voice-recognition platform. This allows users to access their media information and networks feeds with ease, with the system learning all conversational speech patterns. This promotes convenience with every mile.
The plight of limited entertainment has ended. Ford’s SYNC 3 offers stellar streaming with the press of a button.
The numbers are grim. According to the Association for Safe International Road Travel (ASIRT), the highways are no longer secure - with approximately 1.3 million deaths and 50 million injuries sustained each year. The global population relies on byways and backroads to complete every task. Those tasks too often lead to disaster, however:
Road traffic is the ninth leading cause of death in the world.
Approximately 3,287 individuals suffer fatal injuries from collisions every day.
Crashes generate an estimated $518 billion in annual damages, consuming more than 2% of the global GDP.
These ASIRT statistics prove the growing traffic pandemic - and they also highlight the need for safety.
Ford seeks to provide that safety, connecting its customers to Driving Skill Life Courses. These educational opportunities allow men and women to hone their abilities and improve their reactions - lessening the chance of a collision. They emphasize hazard recognition, speed management, and space management: all vital to achieving smooth accelerations. Check it out!
Ford’s Driving Skill Life Courses enable individuals to prepare themselves for the uncertainties of the road - ensuring that they can better respond to ever-changing conditions and ever-frantic traffic. They educate; they illuminate; and they emphasize the need for safety.
The Key West team strongly urges our customers to take advantage of these programs. They’re available throughout North America and (due to government funding) are free. To find the nearest center click here.
Be sure to contact Key West Ford with any questions or comments as well.
The breath is long and deep. You inhale, relishing the scent of a new car - the unspoiled leather, the smooth fabric linings, the sun-splashed span of the dashboard. Every material whirls together to create a perfume unlike any other; and you smile, indulging in the experience.
Ford wants to ensure that this experience makes a long-lasting impression. That’s why the company - along with its enthusiastic new intern, Jenna - recently revealed its fragrance engineering process, allowing drivers to better understand the importance of material selection and sensory tailoring. Watch below to see how that famous new car smell is created.
Ford believes that every driver deserves exceptional miles - and that’s why they strive to enhance every vehicle component, including the scent. All interior materials are painstakingly chosen, reflecting both specific regional expectations and the company’s own in-house standards. These materials are then rigorously tested, with engineers assessing their textures, tones, and unique chemical compositions.
Through this, Ford can achieve that delightful new car scent - and ensure that it greets consumers again and again.
To learn more about this process contact us today! We’ll happily schedule test-drives in one of our many new Ford models, allowing every customer to breathe happy.